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Soporte al cliente de HP: base de conocimientos

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  • Información
    Importante Actualización de Seguridad del Firmware de la Impresora.

    Recientemente, un investigador externo advirtió a HP de una vulnerabilidad en ciertas impresoras InkJet y LaserJet. HP tiene actualizaciones disponibles para descargar y abordar la vulnerabilidad. Puede descargar e instalar una actualización desde la página de Software/Controladores de HP para su modelo de impresora.
    Detalles y más información están disponibles en el Boletín de Seguridad.

    Información
    ¿Error de impresión o escaneo tras actualizar a macOS Catalina 10.15?

    Use AirPrint para imprimir e Image Capture para escanear. 

    Información

    Asegúrese de que su impresora tenga el firmware más reciente para obtener mejoras y correcciones en el producto. Más detalles para actualizar el firmware aquí

    Información
    Corrija errores en Win 10

    Resuelva problemas de actualización  de Windows 10  en un PC HP – haga clic aquí

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HP Printers - Printing with the Samsung Print Service Plugin

This document is for network or Wi-Fi Direct HP printers and Android smartphones or tablets.
The Samsung Print Service Plugin enables printing from your Android device to your HP printer over a Wi-Fi network, or using the Wi-Fi Direct connection for printers that support that connection type.

Step 1: Check the requirements

Before installing the Samsung Print Service Plugin, make sure the printer and your Android device meets the following requirements:
  • The printer hardware is set up.
  • The printer is connected to the same wireless network as your Android device, or Wi-Fi Direct is enabled on your printer and your Android device.
  • You have an Android device running OS 4.0 or later.

Step 2: Install and turn on the Samsung Print Service Plugin

Install or update the Samsung Print Service Plugin from the Google Play Store, and then make sure the plugin is turned on.
nota:
Menus, icons, and the location of the print settings vary depending on Android version and device manufacturer.
  1. On your Android device, install or update the Samsung Print Service Plugin (in English) from the Google Play Store.
  2. Once the installation or update is complete, choose a method to turn on the Samsung Print Service Plugin:
    nota:
    On Android devices with 7.0 (Nougat), the HP Print Service Plugin is turned on automatically after installation. Skip to the step to Print with the Samsung Print Service Plugin.
    • If this is the first time you installed the Samsung Print Service Plugin, swipe down from the top of your Android device to display the notification dashboard, find Samsung Print Service Plugin installed, and then tap the Tap to enable notification.
      Figura : Tapping to enable the Samsung Print Service Plugin
      Tapping to enable the Samsung Print Service Plugin
    • If you updated the Samsung Print Service Plugin, tap Settings , tap More, More networks, More settings, or NFC and sharing, and then tap Print or Printing.
      Figura : Example of the Samsung Print Service Plugin
      Example of the Samsung Print Service Plugin
  3. Tap Samsung Print Service Plugin, and then tap On.
  4. Turn off any other print service plugins, if necessary.
Your Android device is now ready to print using the Samsung Print Service Plugin.

Frequently asked questions (FAQs)

Refer to these frequently asked questions for more information about the Samsung Print Service Plugin.

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País/región: América Central

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