hp-support-head-portlet

Actions
Loading...
Soporte al cliente de HP: base de conocimientos

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- ASESORAMIENTO A USUARIOS

ID de documento: c02708313

Versión: 1

Portátiles HP: aparece un mensaje de error al pulsar F5 mientras el portátil está en modo de hibernación

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Fecha de publicación : 29-Jan-2011

Última actualización : 04-Feb-2011

DESCRIPTION
Aparece un mensaje de error que indica no se puede acceder a Quicklook3 desde el modo de hibernación y que el sistema se apagará en 3 segundos. Este problema ocurre al pulsar la tecla F5 mientras el portátil está en modo de hibernación.

ÁMBITO
Portátil HP ProBook 4320s
Portátil HP ProBook 4321s
Portátil HP ProBook 4325s
Portátil HP ProBook 4326s
Portátil HP ProBook 4420s
Portátil HP ProBook 4421s
Portátil HP ProBook 4520s
Portátil HP ProBook 4525s
Portátil HP ProBook 4720s
RESOLUCIÓN
Para resolver este problema, encienda o reinicie el portátil. Además, quite HP QuickWeb para el tema China o utilice sólo Quicklook en modo apagado.

Hardware platforms affected : HP ProBook 4320s Notebook PC, HP ProBook 4321s Notebook PC, HP ProBook 4325s Notebook PC, HP ProBook 4326s Notebook PC, HP ProBook 4420s Notebook PC, HP ProBook 4421s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4525s Notebook PC, HP ProBook 4720s Notebook PC

Sistemas operativos afectados : Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows Vista (32-bit)

Software afectado : No aplicable

ID de referencia cruzada de comunicación de soporte : IA02687489

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
País/región: América Central

hp-detect-load-my-device-portlet

Actions
Loading...