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SUPPORT COMMUNICATION- ASESORAMIENTO A USUARIOS

ID de documento: c02277895

Versión: 1

Portátiles HP: la función de pulsación de ClickPad no tiene un funcionamiento correcto

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Fecha de publicación : 05-Jul-2010

Última actualización : 20-Jul-2010

DESCRIPTION
ClickPad no funciona si un usuario deja un dedo en la zona de botones e intenta pulsar la almohadilla para seleccionar un elemento de la pantalla.

ÁMBITO
Portátil HP ProBook 4320s
Portátil HP ProBook 4321s
Portátil HP ProBook 4420s
Portátil HP ProBook 4520s
Portátil HP ProBook 4720s
RESOLUCIÓN
ClickPad es distinto de un panel táctil ya que se trata de una única superficie plana que tiene designadas secciones para los botones. Por lo tanto, para resolver este problema no deje los dedos en la zona de botones al intentar usar la función de selección.

Hardware platforms affected : HP ProBook 4320s Notebook PC, HP ProBook 4321s Notebook PC, HP ProBook 4420s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4720s Notebook PC

Sistemas operativos afectados : Microsoft Windows Vista (32-bit) with Downgrade English OS

Software afectado : No aplicable

ID de referencia cruzada de comunicación de soporte : IA02187564

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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País/región: América Central

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