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SUPPORT COMMUNICATION- ASESORAMIENTO A USUARIOS

ID de documento: c02033701

Versión: 1

Asesoramiento: Pantalla LCD panorámica interactiva de 42 pulgadas HP LD4200tm Digital Signage: las teclas se atascan o repiten al escribir en pantalla

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Fecha de publicación : 03-Mar-2010

Última actualización : 17-Mar-2010

DESCRIPTION

Al escribir en pantalla, los caracteres se repiten continuamente hasta que se escribe el siguiente carácter, como si la tecla se atascara. Esto ocurre cuando se utiliza "Panel de entrada de Tablet PC" (figura 1, número 1). El problema no ocurre cuando se utiliza "Teclado en pantalla" (figura 1, número 2).

Figura 1. Utilidades de teclado de pantalla táctil disponibles; 1: Panel de entrada de Tablet PC, 2: Teclado en pantalla

ÁMBITO

La información presente en este documento hace referencia a:

Pantalla LCD panorámica interactiva de 42 pulgadas HP LD4200tm Digital Signage

RESOLUCIÓN

Cierre Panel de entrada de Tablet PC (figura 1, número 1) y utilice Teclado en pantalla:

Haga clic en Inicio > Accesorios > Accesibilidad

Hardware platforms affected : HP LD4200tm 42-inch Widescreen LCD Interactive Digital Signage Display(Standard HP Product)

Sistemas operativos afectados : Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product)

Software afectado : No aplicable

ID de referencia cruzada de comunicación de soporte : IA02000723

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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País/región: América Central

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Ejemplos: “DeskJet Ink Advantage 3510 atasco de papel”, “EliteBook 8440p bios”