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SUPPORT COMMUNICATION- CUSTOMER NOTICE

ID de documento: c01816811

Versión: 1

La pantalla interna del portátil muestra la imagen borrosa o imprecisa

Notice:: The information in this document, including products and software versions, is current as of the release date.The information in this document is subject to change without notice.

Fecha de publicación : 21-Jul-2009

Última actualización : 06-Aug-2009

Potential Security Impact:
El cliente observa que la imagen en la pantalla interna aparece borrosa o imprecisa.
Ámbito
Todos los portátiles con Windows XP y panel TFT.

Source:HP, HP Product Security Response Team (PSRT)

Detalles
Este problema puede estar relacionado con la activación de ClearType en Windows XP. ClearType mejora calidad de presentación de las fuentes con respecto a los métodos de suavizado tradicionales. ClearType mejora la legibilidad en pantallas LCD en color con interfaz digital, como las de los equipos portátiles y pantallas planas de alta calidad. También puede mejorar la legibilidad en pantallas con tubos de rayos catódicos. La calidad de imagen con ClearType, no obstante, es subjetiva. Para obtener más información sobre ClearType y decidir si le conviene, consulte los siguientes enlaces.
Descripción de la tecnología de suavizado ClearType en Windows XP
CÓMO: Utilizar ClearType para mejorar fuentes de pantalla en Windows XP
CÓMO: Utilizar ClearType para mejorar fuentes de pantalla en Windows XP
Información general acerca de Microsoft ClearType
Para desactivar ClearType, desactive esta opción:
  • Con el botón derecho del ratón haga clic en el escritorio de Windows XP y seleccione Propiedades.
  • Seleccione la ficha Apariencia.
  • Haga clic en el botón Efectos.
  • Desactive la casilla "Usar el siguiente método para suavizar los bordes de las fuentes de pantalla".
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
HISTORIAL DE REVISIONES : Fecha de publicación: 05-06-2003 ID de documento: CN0167W

Hardware platforms affected : Compaq Armada Notebook PCs, Compaq Evo Notebook PCs, HP Compaq 2210b Notebook PC, HP Compaq 2510p Notebook PC, HP Compaq 2710p Notebook PC, HP Compaq 6510b Notebook PC, HP Compaq 6520s Notebook PC, HP Compaq 6530b Notebook PC, HP Compaq 6530s Notebook PC, HP Compaq 6535b Notebook PC, HP Compaq 6535s Notebook PC, HP Compaq 6710b Notebook PC, HP Compaq 6710s Notebook PC, HP Compaq 6715b Notebook PC, HP Compaq 6715s Notebook PC, HP Compaq 6720s Notebook PC, HP Compaq 6730b Notebook PC, HP Compaq 6730s Notebook PC, HP Compaq 6735b Notebook PC, HP Compaq 6735s Notebook PC, HP Compaq 6820s Notebook PC, HP Compaq 6830s Notebook PC, HP Compaq 6910p Notebook PC, HP Compaq 8510p Notebook PC, HP Compaq 8510w Mobile Workstation, HP Compaq 8710p Notebook PC, HP Compaq 8710w Mobile Workstation, HP Compaq nc2400 Notebook PC, HP Compaq nc4000 Notebook PC, HP Compaq nc4010 Notebook PC, HP Compaq nc4200 Notebook PC, HP Compaq nc4400 Notebook PC, HP Compaq nc6000 Notebook PC, HP Compaq nc6110 Notebook PC, HP Compaq nc6120 Notebook PC, HP Compaq nc6140 Notebook PC, HP Compaq nc6220 Notebook PC, HP Compaq nc6230 Notebook PC, HP Compaq nc6320 Notebook PC, HP Compaq nc6400 Notebook PC, HP Compaq nc8000 Notebook PC, HP Compaq nc8230 Notebook PC, HP Compaq nc8430 Notebook PC, HP Compaq nw8000 Mobile Workstation, HP Compaq nw8240 Mobile Workstation, HP Compaq nw8440 Mobile Workstation, HP Compaq nw9440 Mobile Workstation, HP Compaq nx4300 Notebook PC, HP Compaq nx4800 Notebook PC, HP Compaq nx4820 Notebook PC, HP Compaq nx5000 Notebook PC, HP Compaq nx6105 Notebook PC, HP Compaq nx6110 Notebook PC, HP Compaq nx6115 Notebook PC, HP Compaq nx6120 Notebook PC, HP Compaq nx6125 Notebook PC, HP Compaq nx6130 Notebook PC, HP Compaq nx6310 Notebook PC, HP Compaq nx6315 Notebook PC, HP Compaq nx6320 Notebook PC, HP Compaq nx6325 Notebook PC, HP Compaq nx6330 Notebook PC, HP Compaq nx7000 Notebook PC, HP Compaq nx7010 Notebook PC, HP Compaq nx7100 Notebook PC, HP Compaq nx7200 Notebook PC, HP Compaq nx7220 Notebook PC, HP Compaq nx7300 Notebook PC, HP Compaq nx7400 Notebook PC, HP Compaq nx8220 Notebook PC, HP Compaq nx8420 Notebook PC, HP Compaq nx9000 Notebook PC, HP Compaq nx9005 Notebook PC, HP Compaq nx9008 Notebook PC, HP Compaq nx9010 Notebook PC, HP Compaq nx9020 Notebook PC, HP Compaq nx9030 Notebook PC, HP Compaq nx9040 Notebook PC, HP Compaq nx9100 Notebook PC, HP Compaq nx9105 Notebook PC, HP Compaq nx9110 Notebook PC, HP Compaq nx9420 Notebook PC, HP Compaq nx9500 Notebook PC, HP Compaq nx9500A Notebook PC, HP Compaq nx9600 Notebook PC, HP EliteBook 6930p Notebook PC

Sistemas operativos afectados : Microsoft Windows XP Home Edition Microsoft Windows XP Professional Edition Microsoft Windows XP Tablet PC Edition

Software afectado : No aplicable

ID de referencia cruzada de comunicación de soporte : IA01209394

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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