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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Desktop PCs - Installing Windows 10

This document is for HP desktop and All-in-One computers with Windows 8.1 or Windows 7.
Install Windows 10 on a PC that came with Windows 8.1 or Windows 7 using the instructions in this document.
note:
After the introduction of Windows 10, a free upgrade was offered by Microsoft for Windows 8.1 or Windows 7. That offer is no longer available. For more details, go to Microsoft Upgrade to Windows 10: FAQ webpage (in English).

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Country/Region: Caribbean

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