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HP Customer Support - Knowledge Base

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  • Information
    Expansion of HP Battery Safety Recall Program

    View details

    Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP Products - My Operating System Is Not Listed on HP Software and Driver Downloads

If you do not see the version of your operating system (OS) listed on the software download site for your HP product, HP does not have any downloadable software or drivers for your product for that operating system.
Many issues can be resolved by ensuring you have both the latest OS version supported for your HP product with all updates installed, and the latest HP driver updates.
If you have an HP printer, you might find a driver at 123.hp.com.
  caution:
Use caution when dealing with non-HP websites offering HP driver downloads or diagnostic tools. Some sites look professional, but may charge fees, steal personal information, or worse.
Only install PC BIOS updates from HP. Installing BIOS updates from other sites can result in loss of data or functionality.
Alternative solutions might be available for your HP printer or computer.

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Country/Region: Caribbean

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