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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP PCs - Connecting Devices and Sharing Files Using HP Orbit

Introduction

HP Orbit bridges your phone, computer, and tablet to get things done while staying connected. The HP Orbit Canvas feature allows you to transfer files to your computer and mobile phone over your Wi-Fi network or LAN. This document describes how to get started and provides answers to frequently asked questions (FAQs) about HP Orbit.

Getting started

To get started with HP Orbit, you need a Windows 10 computer with the preinstalled HP Orbit app. You also need either an Android device (phone or tablet) running Android OS 4.1 or higher, and/or an iOS device (phone or tablet) running iOS 9.1 or higher.

Give HP your feedback

Use one of the following methods to give HP feedback about your HP Orbit Canvas experience:

HP Orbit FAQs

Find answers to frequently asked questions about HP Orbit in the following sections.

Windows computer issues

Use the information in this section to answer questions about Windows computer issues in HP Orbit.

Android device issues

Use the information in this section to answer questions about Android device issues in HP Orbit.

iOS device issues

Use the information in this section to answer questions about iOS device issues in HP Orbit.

Pairing Issues

Use the information in this section if you are having problems pairing your devices in HP Orbit.

Computer transfer issues

Use the information in this section if you are having problems sharing files from the computer in HP Orbit.

Android transfer issues

Use the information in this section if you are having problems transferring files with your Android device.

iOS transfer issues

Use the information in this section if you are having problems transferring files with your iOS device.

File viewing issues

Use the information in this section if you are having problems viewing shared files in HP Orbit.

File deleting issues

Use the information in this section if you are having problems deleting files in HP Orbit.

Send and share issues

Use this information if you are having problems sending or sharing files in HP Orbit.

File saving issues

Use the information in this section if you are having problems saving shared files in HP Orbit.

Feedback issues

Use the following information to send HP Orbit feedback to HP.

Installation issues

Use the information in this section to answer questions about installing and reinstalling HP Orbit.

Other HP Orbit issues

If you have encountered some other error or your issue is still not resolved, contact HP Support.

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Country/Region: Caribbean

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