Some HP printers might not come with a driver, or might come with a basic driver built into the Windows 7 or Windows 8 operating system (OS) (In-OS driver). In-OS drivers do not include the same features provided in the full feature or full solution download.
If you want to upgrade from the basic print driver to a full solution, use the steps provided in this document to download and install the full feature or full solution software.
This document provides download and installation instructions using a USB for the full feature driver or full solution provided by HP for supported printers in use with Windows 7 or 8.
If you are using a USB cable to install the driver, go to Install a full feature driver or full solution to print in Windows 7 or Windows 8 using a USB connection.
Full feature drivers or full solutions are recommended for most printers, when available. The full solution is a collection of software that includes the complete set of drivers, installer software, and other administrative tools.
Before you begin, review the following information:
Make sure that there is enough memory and space on the computer to download the full solution and set aside enough time to allow the download to complete.
If you need a basic driver because the full solution download is too large (up to 320 MB), and you do not have a basic driver included in the Windows 7 or Windows 8 OS, some printers have a smaller, printer-specific driver available for download from hp.com.
The printer-specific driver (Plug and Play, for example) can typically be found on the individual printer page under the Driver - Product Installation Software section.
If you have a multifunction printer (MFP), use the full solution available for the printer. If the full solution download is too large, use the printer-specific solution (e.g. Plug and Play, Print/Scan, PCL6 (non UPD), etc.). If a printer-specific solution is not available, use the In-OS driver (if included with the Windows 7 or 8 operating system).
For multifunction printers (MFPs), Universal Print Drivers (UPDs) are not recommended because they are print only.
If you do not have a basic driver included with the printer, or you want more advanced functionality, but do not have a full solution available for the printer, go to How to select the correct printer driver.
Full solution drivers, when available, are typically located under the Software or Driver sections on the individual printer support and driver pages.
Some examples might include one of the following full feature or full solution driver options:
Americas - Full Software and Drivers Solution
HP LaserJet Full Feature Software and Driver
HP Color LaserJet Series Full Software Solution
HP LaserJet Series Full Software Solution Americas/Europe
HP Color LaserJet Printer Software
Some printers, such as the HP Color LaserJet Enterprise CP5525, might have a variance in the full solution name (e.g. HP Color LaserJet Enterprise CP5525 Printer Software).
This section provides information on how to download the full feature or full solution print driver.
Follow the steps below to extract the driver files, launch the installation guide, and install the full feature or full solution driver using a network connection.
Follow these steps to extract the files and start the installation.
Follow these steps to install the full feature driver or full solution on the printer through a network.
If the Install More Product Software option is available, click the link to install the Toolbox Fx feature.