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HP Customer Support - Knowledge Base

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  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

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HP printers - Windows versions no longer supported by HP software and drivers

When Microsoft ends software support for a Windows version, HP stops providing software and driver updates. HP recommends updating your computer to the latest version of Windows before attempting to installing the latest print drivers from HP. Refer to the following table for more information.

End of support information

Windows version

End of support

Details

Windows Server 2012

Windows Server 2012 R2

Not applicable

Software and drivers are not supported or provided for HP printers released after October 1, 2022.

Note:

Software and drivers are provided and supported for HP printers released prior to October 1, 2022.

Windows Server 2008

Windows Server 2008 R2

January 14, 2020

January 10, 2023 (ESU)

Software and drivers are not supported or provided for HP printers released after November 1, 2022.

Existing software and drivers are not updated or supported for HP printers released prior to November 1, 2022.

Windows 8.1

January 10, 2023

Windows 8

January 12, 2016

Windows 7

January 14, 2020

January 10, 2023 (ESU)

  • For most HP printers, go to 123.hp.com to download the HP Smart app (on desktop or mobile) or the latest drivers.

  • For HP Enterprise and Managed printers, go to HP Software and Driver Downloads to download the latest drivers.


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Country/Region: Caribbean

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