hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Learn how to upgrade to Windows 11

    Windows 11 Upgrade Guide

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Sign up for an HP account

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- SECURITY BULLETIN

Document ID: c06599681

Version: 1

HPSBHF03661 rev. 1 - HP Connection Optimizer Escalation of Privilege

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Release date : 20-Mar-2020

Last updated : 20-Mar-2020

Potential Security Impact:
Escalation of Privilege
Source: HP, HP Product Security Response Team (PSRT)
Reported By: HP

VULNERABILITY SUMMARY
A potential security vulnerability in the HP Connection Optimizer driver may allow escalation of privilege.
Reference Number
CVE-2019-18918, PSR-2020-0026
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
See RESOLUTION section below.
BACKGROUND
For a PGP signed version of this security bulletin please write to: hp-security-alert@hp.com.
CVSS 3.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2019-18918
CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
8.8
RESOLUTION
HP has identified the affected platforms and target versions for SoftPaqs. See the affected platforms listed below.
note:
HP recommends keeping your system up to date with the latest firmware, drivers, and software. Sign up for HP Subscriptions and get notifications for:
  • Product support eAlerts
  • Driver updates
  • Security bulletin updates
How to identify the version of HP Connection Optimizer driver installed:
Method 1:
  1. On devices with Windows 10 operating system, right-click the Windows Start button and select Apps and Features.
  2. Navigate to HP Connection Optimizer. If HP Connection Optimizer is not in the list of installed applications, your system is not impacted.
  3. Select HP Connection Optimizer to view the driver version information.
  4. If the version is lower than 2.0.16.0, then update your driver to the version 2.0.16.0 or later.
Method 2:
  1. On devices with Windows operating system, in the Windows Search menu, type Control Panel.
  2. Click Control Panel.
  3. In Control Panel, click Programs and then click Uninstall a Program.
  4. On the Programs and Features screen, navigate to HP Connection Optimizer to view the driver version information.
  5. If the version is lower than 2.0.16.0, then update your driver to the version 2.0.16.0 or later.
Pending: Softpaq is in progress.
Under investigation: System under investigation for impact, or Softpaq under investigation for feasibility/availability.
Not available: Softpaq not available due to technical or logistical constraints.
Business Notebook PCs
Product name
Updated Version
SoftPaq#
SoftPaq Link
HP Elite Dragonfly
2.0.16.0
SP100862
HP Elite x2 1012 G2
2.0.16.0
SP100862
HP Elite x2 1013 G3
2.0.16.0
SP100862
HP Elite x2 G4
2.0.16.0
SP100862
HP EliteBook 1050 G1
2.0.16.0
SP100862
HP EliteBook 735 G5
2.0.16.0
SP100862
HP EliteBook 735 G6
2.0.16.0
SP100862
HP EliteBook 745 G5
2.0.16.0
SP100862
HP EliteBook 745 G6
2.0.16.0
SP100862
HP EliteBook 755 G5
2.0.16.0
SP100862
HP EliteBook 830 G5
2.0.16.0
SP100862
HP EliteBook 830 G6
2.0.16.0
SP100862
HP EliteBook 836 G5
2.0.16.0
SP100862
HP EliteBook 836 G6
2.0.16.0
SP100862
HP EliteBook 840 G5
2.0.16.0
SP100862
HP EliteBook 840 G5 Healthcare Edition
2.0.16.0
SP100862
HP EliteBook 840 G6
2.0.16.0
SP100862
HP EliteBook 840 G6 Healthcare Edition
2.0.16.0
SP100862
HP EliteBook 840r G4
2.0.16.0
SP100862
HP EliteBook 846 G5
2.0.16.0
SP100862
HP EliteBook 846 G5 Healthcare Edition
2.0.16.0
SP100862
HP EliteBook 846 G6
2.0.16.0
SP100862
HP EliteBook 846 G6 Healthcare Edition
2.0.16.0
SP100862
HP EliteBook 846r G4
2.0.16.0
SP100862
HP EliteBook 850 G5
2.0.16.0
SP100862
HP EliteBook 850 G6
2.0.16.0
SP100862
HP EliteBook x360 1030 G3
2.0.16.0
SP100862
HP EliteBook x360 1030 G4
2.0.16.0
SP100862
HP EliteBook x360 1040 G5
2.0.16.0
SP100862
HP EliteBook x360 1040 G6
2.0.16.0
SP100862
HP EliteBook x360 830 G5
2.0.16.0
SP100862
HP EliteBook x360 830 G6
2.0.16.0
SP100862
HP Pro x2 612 G2
2.0.16.0
SP100862
HP ProBook 430 G5
2.0.16.0
SP100862
HP ProBook 430 G6
2.0.16.0
SP100862
HP ProBook 430 G7
2.0.16.0
SP100862
HP ProBook 440 G5
2.0.16.0
SP100862
HP ProBook 440 G6
2.0.16.0
SP100862
HP ProBook 440 G7
2.0.16.0
SP100862
HP ProBook 445 G6
2.0.16.0
SP100862
HP ProBook 445r G6
2.0.16.0
SP100862
HP ProBook 450 G5
2.0.16.0
SP100862
HP ProBook 450 G6
2.0.16.0
SP100862
HP ProBook 450 G7
2.0.16.0
SP100862
HP ProBook 455 G5
2.0.16.0
SP100862
HP ProBook 455 G6
2.0.16.0
SP100862
HP ProBook 455r G6
2.0.16.0
SP100862
HP ProBook 470 G5
2.0.16.0
SP100862
HP ProBook 640 G4
2.0.16.0
SP100862
HP ProBook 640 G5
2.0.16.0
SP100862
HP ProBook 645 G4
2.0.16.0
SP100862
HP ProBook 650 G4
2.0.16.0
SP100862
HP ProBook 650 G5
2.0.16.0
SP100862
HP ProBook x360 11 G3 EE
2.0.16.0
SP100862
HP ProBook x360 11 G4 EE
2.0.16.0
SP100862
HP ProBook x360 440 G1
2.0.16.0
SP100862
HP ZBook 14u G5
2.0.16.0
SP100862
HP ZBook 14u G6
2.0.16.0
SP100862
HP ZBook 15 G5
2.0.16.0
SP100862
HP Zbook 15 G6
2.0.16.0
SP100862
HP ZBook 15u G5
2.0.16.0
SP100862
HP ZBook 15u G6
2.0.16.0
SP100862
HP ZBook 17 G5
2.0.16.0
SP100862
HP Zbook 17 G6
2.0.16.0
SP100862
HP ZBook Studio G5
2.0.16.0
SP100862
HP ZBook Studio x360 G5
2.0.16.0
SP100862
HP ZHAN 66 Pro 13 G2
2.0.16.0
SP100862
HP ZHAN 66 Pro 14 G2
2.0.16.0
SP100862
HP ZHAN 66 Pro 14 G3
2.0.16.0
SP100862
HP ZHAN 66 Pro 15 G2
2.0.16.0
SP100862
HP ZHAN 66 Pro 15 G3
2.0.16.0
SP100862
HP ZHAN 66 Pro G1
2.0.16.0
SP100862
HP ZHAN X 13 G2
2.0.16.0
SP100862
Business Desktop PCs
Product Name
Updated Version
SoftPaq #
SoftPaq Link
HP Elite Slice
2.0.16.0
SP100862
HP Elite Slice G2
2.0.16.0
SP100862
HP EliteDesk 705 G4 DM
2.0.16.0
SP100862
HP EliteDesk 705 G4 SFF
2.0.16.0
SP100862
HP EliteDesk 705 G5 DM
2.0.16.0
SP100862
HP EliteDesk 705 G5 SFF
2.0.16.0
SP100862
HP EliteDesk 800 G3 DM
2.0.16.0
SP100862
HP EliteDesk 800 G3 SFF
2.0.16.0
SP100862
HP EliteDesk 800 G4 DM
2.0.16.0
SP100862
HP EliteDesk 800 G4 SFF
2.0.16.0
SP100862
HP EliteDesk 800 G4 TWR
2.0.16.0
SP100862
HP EliteDesk 800 G4 TWR WKS
2.0.16.0
SP100862
HP EliteDesk 800 G5 DM
2.0.16.0
SP100862
HP EliteDesk 800 G5 SFF
2.0.16.0
SP100862
HP EliteDesk 800 G5 TWR
2.0.16.0
SP100862
HP EliteDesk 880 G3 TWR
2.0.16.0
SP100862
HP EliteDesk 880 G4 TWR
2.0.16.0
SP100862
HP EliteDesk 880 G5 TWR
2.0.16.0
SP100862
HP EliteOne 1000 G1 All-in-One
2.0.16.0
SP100862
HP EliteOne 1000 G2
2.0.16.0
SP100862
HP EliteOne 800 G3 All-in-One
2.0.16.0
SP100862
HP EliteOne 800 G3 GPU All-in-One
2.0.16.0
SP100862
HP EliteOne 800 G4 All-in-One
2.0.16.0
SP100862
HP EliteOne 800 G4 GPU All-in-One
2.0.16.0
SP100862
HP EliteOne 800 G5 All-in-One
2.0.16.0
SP100862
HP ProDesk 400 G3 DM
2.0.16.0
SP100862
HP ProDesk 400 G4 DM
2.0.16.0
SP100862
HP ProDesk 400 G4 MT
2.0.16.0
SP100862
HP ProDesk 400 G4 SFF
2.0.16.0
SP100862
HP ProDesk 400 G5 DM
2.0.16.0
SP100862
HP ProDesk 400 G5 MT
2.0.16.0
SP100862
HP ProDesk 400 G5 SFF
2.0.16.0
SP100862
HP ProDesk 400 G6 MT
2.0.16.0
SP100862
HP ProDesk 400 G6 SFF
2.0.16.0
SP100862
HP ProDesk 405 G4 DM
2.0.16.0
SP100862
HP ProDesk 405 G4 SFF
2.0.16.0
SP100862
HP ProDesk 480 G4 MT
2.0.16.0
SP100862
HP ProDesk 480 G5 MT
2.0.16.0
SP100862
HP ProDesk 480 G6 MT
2.0.16.0
SP100862
HP ProDesk 600 G3 DM
2.0.16.0
SP100862
HP ProDesk 600 G3 MT
2.0.16.0
SP100862
HP ProDesk 600 G3 SFF
2.0.16.0
SP100862
HP ProDesk 600 G4 DM
2.0.16.0
SP100862
HP ProDesk 600 G4 MT
2.0.16.0
SP100862
HP ProDesk 600 G4 SFF
2.0.16.0
SP100862
HP ProDesk 600 G5 DM
2.0.16.0
SP100862
HP ProDesk 600 G5 MT
2.0.16.0
SP100862
HP ProDesk 600 G5 SFF
2.0.16.0
SP100862
HP ProDesk 680 G3 MT
2.0.16.0
SP100862
HP ProDesk 680 G4 MT
2.0.16.0
SP100862
HP ProOne 400 G3 AiO
2.0.16.0
SP100862
HP ProOne 400 G4 AiO
2.0.16.0
SP100862
HP ProOne 400 G5 AiO
2.0.16.0
SP100862
HP ProOne 440 G4 AiO
2.0.16.0
SP100862
HP ProOne 440 G5 AiO
2.0.16.0
SP100862
HP ProOne 600 G3 AiO
2.0.16.0
SP100862
HP ProOne 600 G4 AiO
2.0.16.0
SP100862
HP ProOne 600 G5 AiO
2.0.16.0
SP100862
Retail Point-of-Sale systems
Product Name
Updated Version
SoftPaq#
SoftPaq Link
HP Engage Flex Pro Retail System
2.0.16.0
SP100862
HP Engage Flex Pro-C Retail System
2.0.16.0
SP100862
HP MP9 G4 Retail System
2.0.16.0
SP100862
Thin Clients
Product Name
Updated Version
SoftPaq#
SoftPaq Link
HP mt31 Mobile Thin Client
2.0.16.0
Update via ThinUpdate
HP mt44 Mobile Thin Client
2.0.16.0
Update via ThinUpdate
HP mt45 Mobile Thin Client
2.0.16.0
Update via ThinUpdate
Home Notebook PCs
Model name
Softpaq ID
Softpaq link
HP 11-ab0xx
SP100862
HP 11-ab1xx
SP100862
HP 11-ag0xx
SP100862
HP 11-ag1xx
SP100862
HP 14-am0XX
SP100862
HP 14-an0XX
SP100862
HP 14-aq0XX
SP100862
HP 14-ar0XX
SP100862
HP 14-as0XX
SP100862
HP 14-au0XX
SP100862
HP 14-bp0xx Laptop
SP100862
HP 14-bp1xx Laptop
SP100862
HP 14-bs0xx Laptop
SP100862
HP 14-bs1xx Laptop
SP100862
HP 14-bs2xx Laptop
SP100862
HP 14-bw0xx Laptop
SP100862
HP 14-bw5xx Laptop
SP100862
HP 14-cf0xxx Laptop
SP100862
HP 14-cf1xxx Laptop
SP100862
HP 14-cf2xxx Laptop
SP100862
HP 14-cf3xxx Laptop
SP100862
HP 14-cg0xxx Laptop
SP100862
HP 14-ch0xxx Laptop
SP100862
HP 14-ck1xxx Laptop
SP100862
HP 14-dk1xxx Laptop
SP100862
HP 14-dq0xxx Laptop
SP100862
HP 14-dq1xxx Laptop
SP100862
HP 14g-br0xx Laptop
SP100862
HP 14g-br1xx Laptop
SP100862
HP 14g-br2xx Laptop
SP100862
HP 14g-bx0xx Laptop
SP100862
HP 14g-cf0xxx Laptop
SP100862
HP 14g-cg0xxx Laptop
SP100862
HP 14g-ch0xxx Laptop
SP100862
HP 14g-cr1xxx Laptop
SP100862
HP 14-ma2xxx Laptop
SP100862
HP 14-ma3xxx Laptop
SP100862
HP 14q-bu0xx Laptop
SP100862
HP 14q-bu1xx Laptop
SP100862
HP 14q-bu2xx Laptop
SP100862
HP 14q-by0xx Laptop
SP100862
HP 14q-cf0xxx Laptop
SP100862
HP 14q-cg0xxx Laptop
SP100862
HP 14q-ch0xxx Laptop
SP100862
HP 14q-cs1xxx Laptop
SP100862
HP 14s-bc1xx Laptop
SP100862
HP 14s-bp1xx Laptop
SP100862
HP 14s-cf1xxx Laptop
SP100862
HP 14s-cf2xxx Laptop
SP100862
HP 14s-cf3xxx Laptop
SP100862
HP 14s-cr1xxx Laptop
SP100862
HP 14s-cr2xxx Laptop
SP100862
HP 14s-cr3xxx Laptop
SP100862
HP 14s-cs1xxx Laptop
SP100862
HP 14s-cs2xxx Laptop
SP100862
HP 14s-cs3xxx Laptop
SP100862
HP 14s-dk1xxx Laptop
SP100862
HP 14s-dm1xxx Laptop
SP100862
HP 14s-dp1xxx Laptop
SP100862
HP 14s-dq0xxx Laptop
SP100862
HP 14s-dq1xxx Laptop
SP100862
HP 14s-dr0xxx Laptop
SP100862
HP 14s-dr1xxx Laptop
SP100862
HP 14s-dy0xxx Laptop
SP100862
HP 14s-dy1xxx Laptop
SP100862
HP 15-ay0xx Notebook
SP100862
HP 15-ay1xx Notebook
SP100862
HP 15-ba1xx Notebook
SP100862
HP 15-bd0xx Notebook
SP100862
HP 15-bd1xx Notebook
SP100862
HP 15-be0xx Notebook
SP100862
HP 15-be1xx Notebook
SP100862
HP 15-bs0xx Laptop
SP100862
HP 15-bs1xx Laptop
SP100862
HP 15-bs2xx Laptop
SP100862
HP 15-bw0xx Laptop
SP100862
HP 15-bw5xx Laptop
SP100862
HP 15-da0xxx Laptop
SP100862
HP 15-da1xxx Laptop
SP100862
HP 15-da2xxx Laptop
SP100862
HP 15-dw0xxx Laptop
SP100862
HP 15-dw1xxx Laptop
SP100862
HP 15-dw2xxx Laptop
SP100862
HP 15-ef0xxx Laptop
SP100862
HP 15-ef1xxx Laptop
SP100862
HP 15g-br0xx Laptop
SP100862
HP 15g-br1xx Laptop
SP100862
HP 15g-bx0xx Laptop
SP100862
HP 15g-da0xxx Laptop
SP100862
HP 15g-dr1xxx Laptop
SP100862
HP 15g-dr2xxx Laptop
SP100862
HP 15q-bu0xx Laptop
SP100862
HP 15q-bu1xx Laptop
SP100862
HP 15q-by0xx Laaptop
SP100862
HP 15q-da0xxx Laptop
SP100862
HP 15q-ds1xxx Laptop
SP100862
HP 15q-ds2xxx Laptop
SP100862
HP 15s-dr0xxx Laptop
SP100862
HP 15s-dr1xxx Laptop
SP100862
HP 15s-dr2xxx Laptop
SP100862
HP 15s-du0xxx Laptop
SP100862
HP 15s-du1xxx Laptop
SP100862
HP 15s-du2xxx Laptop
SP100862
HP 15s-dy0xxx Laptop
SP100862
HP 15s-dy1xxx Laptop
SP100862
HP 15s-dy2xxx Laptop
SP100862
HP 15s-eq0xxx Laptop
SP100862
HP 15s-eq1xxx Laptop
SP100862
HP 15s-er0xxx Laptop
SP100862
HP 15s-ey0xxx Laptop
SP100862
HP 15s-ey1xxx Laptop
SP100862
HP 17-AC0XX
SP100862
HP 17-AD0XX
SP100862
HP 17-ad1XX
SP100862
HP 17-ak0xx Laptop
SP100862
HP 17-bs0xx Laptop
SP100862
HP 17-bs1xx Laptop
SP100862
HP 17-by0xxx Laptop
SP100862
HP 17-by1xxx Laptop
SP100862
HP 17-by2xxx Laptop
SP100862
HP 17-by3xxx Laptop
SP100862
HP 17-ca0xxx Laptop
SP100862
HP 17g-br0xx Laptop
SP100862
HP 17g-br1xx Laptop
SP100862
HP 17g-by0xxx Laptop
SP100862
HP 17g-cr1xxx Laptop
SP100862
HP 17g-cr2xxx Laptop
SP100862
HP 17g-cr3xxx Laptop
SP100862
HP 17q-bu0xx Laptop
SP100862
HP 17q-bu1xx Laptop
SP100862
HP 17q-by0xxx Laptop
SP100862
HP 17q-cs1xxx Laptop
SP100862
HP 17q-cs2xxx Laptop
SP100862
HP 17q-cs3xxx Laptop
SP100862
HP 17-x0xx
SP100862
HP 17-x1xx
SP100862
HP 17-y0xx
SP100862
HP 240 G5
SP100862
HP 240 G7
SP100862
HP 245 G5
SP100862
HP 245 G6
SP100862
HP 245 G7
SP100862
HP 246 G6
SP100862
HP 246 G7
SP100862
HP 250 G6 Notebook PC
SP100862
HP 250 G7
SP100862
HP 255 G6
SP100862
HP 255 G7
SP100862
HP 256 G6 Notebook PC
SP100862
HP 256 G7
SP100862
HP 258 G6
SP100862
HP 258 G7
SP100862
HP ENVY x2 12-g0xx Detachable
SP100862
HP ENVY 13-ab0xx
SP100862
HP ENVY 13-ad0xx Laptop
SP100862
HP ENVY 13-ad1xx Laptop
SP100862
HP ENVY 13-ag0xxx
SP100862
HP ENVY 13-ah0xxx Laptop
SP100862
HP ENVY 13-ah1xxx Laptop
SP100862
HP ENVY 13-aq0xxx Laptop
SP100862
HP ENVY 13-aq1xxx Laptop
SP100862
HP ENVY 13-d0xx
SP100862
HP ENVY 13-d1xx
SP100862
HP ENVY 13m-ar0xxx
SP100862
HP ENVY 13-y0XX
SP100862
HP ENVY 15-aq0XX
SP100862
HP ENVY 15-aq1XX
SP100862
HP ENVY 15-aq2XX
SP100862
HP ENVY 15-ar1xx
SP100862
HP ENVY 15-as0xx
SP100862
HP ENVY 15-as1xx
SP100862
HP ENVY 15-bp0xx
SP100862
HP ENVY 15-bp1xx
SP100862
HP ENVY 15-bq0xx
SP100862
HP ENVY 15-bq0xx
SP100862
HP ENVY 15-bq1xx
SP100862
HP ENVY 15-cn0xxx
SP100862
HP ENVY 15-cn1xxx
SP100862
HP ENVY 15-cp0xxx
SP100862
HP ENVY 15-dr0xxx
SP100862
HP ENVY 15-dr1xxx
SP100862
HP ENVY 15-ds0xxx
SP100862
HP ENVY 15-ds1xxx
SP100862
HP ENVY 15m-bp0xx
SP100862
HP ENVY 15m-bp1xx
SP100862
HP ENVY 15m-bq0xx
SP100862
HP ENVY 15m-bq1xx
SP100862
HP ENVY 15m-cn0xxx
SP100862
HP ENVY 15m-cp0xxx
SP100862
HP ENVY 15m-dr0xxx
SP100862
HP ENVY 15m-dr1xxx
SP100862
HP ENVY 15m-ds0xxx
SP100862
HP ENVY 15-w1xx
SP100862
HP ENVY 15-w2xx
SP100862
HP ENVY 17-ae0xx Laptop
SP100862
HP ENVY 17-ae1xx Laptop
SP100862
HP ENVY 17-bw0xxx Laptop
SP100862
HP ENVY 17-ce0xxx Laptop
SP100862
HP ENVY 17-ce1xxx Laptop
SP100862
HP ENVY 17m-ae0xx Laptop
SP100862
HP ENVY 17m-ae1xx Laptop
SP100862
HP ENVY 17m-bw0xxx Laptop
SP100862
HP ENVY 17m-ce0xxx Laptop
SP100862
HP ENVY 17m-ce1xxx Laptop
SP100862
HP ENVY 17-s0xx
SP100862
HP ENVY 17-s1xx
SP100862
HP ENVY 17-u0xx
SP100862
HP ENVY 17-u1xx
SP100862
HP ENVY m6-aq0xx
SP100862
HP ENVY m6-aq1XX
SP100862
HP ENVY m6-ar1xx
SP100862
HP ENVY m6-w1xx
SP100862
HP ENVY m7-u0xx
SP100862
HP ENVY m7-u1xx
SP100862
HP Pavilion 11-ad0xx
SP100862
HP Pavilion 11-ap0xxx
SP100862
HP Pavilion 11m-ad0xx
SP100862
HP Pavilion 11-u0xx
SP100862
HP Pavilion 11-u1xx
SP100862
HP Pavilion 13-an0xxx Laptop
SP100862
HP Pavilion 13-an1xxx Laptop
SP100862
HP Pavilion 13-u1xx Laptop
SP100862
HP Pavilion 14-al0xx
SP100862
HP Pavilion 14-al1xx
SP100862
HP Pavilion 14-ba0xx Laptop
SP100862
HP Pavilion 14-ba1xx Laptop
SP100862
HP Pavilion 14-ba2xx Laptop
SP100862
HP Pavilion 14-bf0xx Laptop
SP100862
HP Pavilion 14-bf1xx Laptop
SP100862
HP Pavilion 14-bk0xx Laptop
SP100862
HP Pavilion 14-bk1xx Laptop
SP100862
HP Pavilion 14-cd0xxx
SP100862
HP Pavilion 14-cd1xxx
SP100862
HP Pavilion 14-ce0xxx Laptop
SP100862
HP Pavilion 14-ce1xxx Laptop
SP100862
HP Pavilion 14-ce2xxx Laptop
SP100862
HP Pavilion 14-ce3xxx Laptop
SP100862
HP Pavilion 14-dh0xxx
SP100862
HP Pavilion 14-dh1xxx
SP100862
HP Pavilion 14m-ba0xx Laptop
SP100862
HP Pavilion 14m-ba1xx Laptop
SP100862
HP Pavilion 14m-cd0xxx
SP100862
HP Pavilion 14m-cd1xxx
SP100862
HP Pavilion 14m-dh0xxx
SP100862
HP Pavilion 14m-dh1xxx
SP100862
HP Pavilion 14q-cd0xxx
SP100862
HP Pavilion 14q-cd1xxx
SP100862
HP Pavilion 14q-dh0xxx
SP100862
HP Pavilion 15-au0xx
SP100862
HP Pavilion 15-au1xx
SP100862
HP Pavilion 15-bc0xx
SP100862
HP Pavilion 15-bc2xx
SP100862
HP Pavilion 15-bc3xx
SP100862
HP Pavilion 15-bc4xx
SP100862
HP Pavilion 15-bk0xx
SP100862
HP Pavilion 15-bk1xx
SP100862
HP Pavilion 15-br0xx
SP100862
HP Pavilion 15-cb0xx
SP100862
HP Pavilion 15-cc0xx Laptop
SP100862
HP Pavilion 15-cd0xx Laptop
SP100862
HP Pavilion 15-ck0xx Laptop
SP100862
HP Pavilion 15-cr0xx
SP100862
HP Pavilion 15-cs0xxx
SP100862
HP Pavilion 15-cs1xxx
SP100862
HP Pavilion 15-cs2xxx
SP100862
HP Pavilion 15-cs3xxx
SP100862
HP Pavilion 15-cu0xxx Laptop
SP100862
HP Pavilion 15-cu1xxx Laptop
SP100862
HP Pavilion 15-cw0xxx Laptop
SP100862
HP Pavilion 15-cw1xxx Laptop
SP100862
HP Pavilion 15-dp0xxx
SP100862
HP Pavilion 15-dq0xxx Convertible
SP100862
HP Pavilion 15-dq1xxx Convertible
SP100862
HP Pavilion 15-dy0xxx
SP100862
HP Pavilion 15-dy1xxx
SP100862
HP Pavilion 15s-fq1xxx
SP100862
HP Pavilion 15s-fr1xxx
SP100862
HP Pavilion 15s-fy1xxx
SP100862
HP Pavilion 17-ab0xx
SP100862
HP Pavilion 17-ab2xx
SP100862
HP Pavilion 17-ab3xx
SP100862
HP Pavilion 17-ab4xx
SP100862
HP Pavilion 17-ar0xx Laptop
SP100862
HP Pavilion Gaming 15-dk0xxx Laptop
SP100862
HP Pavilion Gaming 15-ec0xxx Laptop
SP100862
HP Pavilion Gaming 15-ec1xxx Laptop
SP100862
HP Pavilion Gaming 15-xx0xx
SP100862
HP Pavilion Gaming 17-cd0xxx Laptop
SP100862
HP Pavilion Gaming 17-cd1xxx Laptop
SP100862
HP Pavilion m1-u0xx
SP100862
HP Pavilion m1-u1xx
SP100862
HP Pavilion m3-u1xx Laptop
SP100862
HP Spectre 12-c0xx Detachable
SP100862
HP Spectre 13-ac0xx
SP100862
HP Spectre 13-ae0xx
SP100862
HP Spectre 13-af0xx Laptop
SP100862
HP Spectre 13-af1xx Laptop
SP100862
HP Spectre 13-ap0xxx
SP100862
HP Spectre 13-aw0001 ~ 13-aw0999
SP100862
HP Spectre 13-v0xx
SP100862
HP Spectre 13-v1xx
SP100862
HP Spectre 13-w0xx
SP100862
HP Spectre 15-ap0xx
SP100862
HP Spectre 15-bl0xx
SP100862
HP Spectre 15-bl1xx
SP100862
HP Spectre 15-df0xxx
SP100862
HP Spectre 15-df1xxx
SP100862
HP Spectre Folio 13-ak0xxx Laptop
SP100862
HP Spectre Folio 13-ak1xxx Laptop
SP100862
HP Spectre x2 12-a0xx
SP100862
HP Spectre x360 Convertible 15-ch0xx
SP100862
HP Stream 11 Pro G3
SP100862
HP Stream 11 Pro G4
SP100862
HP Stream 11-ac0XX Laptop
SP100862
HP Stream 11-ah0XX Laptop
SP100862
HP Stream 11-ah1XX Laptop
SP100862
HP Stream 11-ak0xxx Laptop
SP100862
HP Stream 11-y0XX Laptop
SP100862
HP Stream 14-ax0xx Laptop
SP100862
HP Stream 14-ax1xx Laptop
SP100862
HP Stream 14-cb0xx Laptop
SP100862
HP Stream 14-cb1xx Laptop
SP100862
HP Stream 14-ds0xxx Laptop
SP100862
HP Stream Pro 11 G5
SP100862
HP x2 10-p0xx
SP100862
HP15s-er1xxx Laptop
SP100862
HP17-ac1XX
SP100862
OMEN by HP 15-ax0xx Laptop
SP100862
OMEN by HP 15-ax1xx Laptop
SP100862
OMEN by HP 15-ce0xx
SP100862
OMEN by HP 15-ce5xx
SP100862
OMEN by HP 15-dc0xxx Laptop
SP100862
OMEN by HP 15-dc1xxx Laptop
SP100862
OMEN by HP 15-dc2xxx Laptop
SP100862
OMEN by HP 15-dh0xxx Laptop
SP100862
OMEN by HP 15-dh1xxx Laptop
SP100862
OMEN by HP 17-an0xx Laptop
SP100862
OMEN by HP 17-an1xx Laptop
SP100862
OMEN by HP 17-cb0xxx
SP100862
OMEN by HP 17-cb1xxx
SP100862
OMEN by HP 17-w0xx Laptop
SP100862
OMEN by HP 17-w1xx Laptop
SP100862
OMEN X by HP 17-ap0xx Laptop
SP100862
OMEN X by HP 2S 15-dq0xxx Laptop
SP100862
Home Desktop PCs
Model name
Driver version
Softpaq ID
Softpaq Link
HP 22-c0xx All-in-One
2.0.16.0
SP100862
HP 24-f0xx All-in-One
2.0.16.0
SP100862
HP 24-f1xx All-in-One
2.0.16.0
SP100862
HP All-in-One 20-c4xx
2.0.16.0
SP100862
HP All-in-One 22-dd0xxx
2.0.16.0
SP100862
HP All-in-One 22-df0xxx
2.0.16.0
SP100862
HP All-in-One 24-dd0xxx
2.0.16.0
SP100862
HP All-in-One 24-df0xxx
2.0.16.0
SP100862
HP All-in-One 24-dp0xxx
2.0.16.0
SP100862
HP All-in-One 27-dp0xxx
2.0.16.0
SP100862
HP Desktop 190-0xxx
2.0.16.0
SP100862
HP Desktop 390-0xxx
2.0.16.0
SP100862
HP Desktop 460-a2xx
2.0.16.0
SP100862
HP Desktop 460-p2xx
2.0.16.0
SP100862
HP Desktop M01-D0xxx
2.0.16.0
SP100862
HP Desktop M01-D1xxx
2.0.16.0
SP100862
HP Desktop M01-F0xxx
2.0.16.0
SP100862
HP Desktop M01-F1xxx
2.0.16.0
SP100862
HP Envy 27-b2xx All-in-One
2.0.16.0
SP100862
HP Envy 34-b1xx All-in-One
2.0.16.0
SP100862
HP ENVY All-in-One 32-a0xxx
2.0.16.0
SP100862
HP ENVY Desktop 795-0xxx
2.0.16.0
SP100862
HP Envy Desktop TC01-0xxxxx
2.0.16.0
SP100862
HP Envy Desktop TE01-1xxx
2.0.16.0
SP100862
HP Pavilion All-in-One 24-b2XX
2.0.16.0
SP100862
HP Pavilion All-in-One 24-k0xxx
2.0.16.0
SP100862
HP Pavilion All-in-One 24-qa0xx
2.0.16.0
SP100862
HP Pavilion All-in-One 24-r0xx
2.0.16.0
SP100862
HP Pavilion All-in-One 24-xa0xxx
2.0.16.0
SP100862
HP Pavilion All-in-One 24-xa1xxx
2.0.16.0
SP100862
HP Pavilion All-in-One 24-xa2xxx
2.0.16.0
SP100862
HP Pavilion All-in-One 27-d0xxx
2.0.16.0
SP100862
HP Pavilion All-in-One 27-qa0xx
2.0.16.0
SP100862
HP Pavilion All-in-One 27-r0xx
2.0.16.0
SP100862
HP Pavilion All-in-One 27-xa0xxx
2.0.16.0
SP100862
HP Pavilion All-in-One 27-xa1xxx
2.0.16.0
SP100862
HP Pavilion Desktop 590-a0xxx
2.0.16.0
SP100862
HP Pavilion Desktop 590-p0xxx
2.0.16.0
SP100862
HP Pavilion Desktop 595-p0xxx
2.0.16.0
SP100862
HP Pavilion Desktop TP01-0xxx
2.0.16.0
SP100862
HP Pavilion Desktop TP01-1xxx
2.0.16.0
SP100862
HP Pavilion Gaming Desktop 690-0xxx
2.0.16.0
SP100862
HP Pavilion Gaming Desktop 790-0xxx
2.0.16.0
SP100862
HP Pavilion Gaming Desktop TG01-0xxx
2.0.16.0
SP100862
HP Pavilion Gaming Desktop TG01-1xxx
2.0.16.0
SP100862
HP Slim Desktop 290-a0xxx
2.0.16.0
SP100862
HP Slim Desktop 290-p0xxx
2.0.16.0
SP100862
HP Slim Desktop S01-aD0xxx
2.0.16.0
SP100862
HP Slim Desktop S01-aF1xxx
2.0.16.0
SP100862
HP Slim Desktop S01-pF1xxx
2.0.16.0
SP100862
HP VR backpack G2
2.0.16.0
SP100862
OMEN 25L Desktop PC GT1x-0xxx
2.0.16.0
SP100862
OMEN by HP 873xxx Desktop PC
2.0.16.0
SP100862
OMEN by HP Desktop PC 880-1xx
2.0.16.0
SP100862
OMEN by HP Obelisk Desktop 875-0xxx
2.0.16.0
SP100862
OMEN by HP Obelisk Desktop 875-1xxx
2.0.16.0
SP100862
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit https://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://www.hp.com/go/alerts.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
GN
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version:1 - 20 March 2020: Initial release.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Caribbean

hp-detect-load-my-device-portlet

Actions
Loading...