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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP PrinterOn Enterprise - Do I need a Mobile print license in Equitrac if I want to send print jobs from PrinterOn and release them from Equitrac?

  • If the PrinterOn Enterprise license is obtained through Nuance/Equitrac, then Mobile print licenses are required in Equitrac.
  • If the PrinterOn Enterprise license is NOT obtained through Nuance/Equitrac, then Mobile print licenses are NOT required in Equitrac.

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Country/Region: Caribbean

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