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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP ENVY All-in-One - 32-a0000nq Product Specifications

Hardware

Product Number
8XD98EA
Product Name
HP ENVY All-in-One - 32-a0000nq
Motherboard
Risotto
Motherboard Specifications Link
Memory
16 GB DDR4-2666 SDRAM (2 x 8 GB)
Memory & Storage
16 GB memory; 512 GB SSD storage
Internal Storage
512 GB PCIe® NVMe™ M.2 SSD
Processor Type
Intel Core i7
Processor
Intel® Core™ i7-9700 (3 GHz base frequency, up to 4.7 GHz with Intel® Turbo Boost Technology, 12 MB cache, 8 cores)
Processor Family
9th Generation Intel® Core™ i7 processor
Processor Speed
3 GHz
Graphics
Discrete
Graphics Card
NVIDIA® GeForce® GTX 1650 (4 GB GDDR5 dedicated)
Ports
1 USB 3.1 Gen 1 Type-A
Expansion Slots
2 M.2
Network Interface
Integrated 10/100/1000 GbE LAN
Wireless
Realtek Wi-Fi 5 (2x2) and Bluetooth® 5 Combo
Memory Card Device
HP 3-in-1 Media Card Reader
Dimensions
55.72 x 71.96 x 17.4 cm
Weight
13.8 kg
Power Supply Type
280 W external AC power adapter
Keyboard
HP USB Nightfall Black Wireless keyboard and mouse combo

Software

HP Apps
HP Audio Switch; HP Display Control; HP Support Assistant
Software Included
McAfee LiveSafe™
Operating System
Windows 10 Home 64

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Country/Region: Caribbean

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