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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP Pavilion x360 - 14-dh1087tu Product Specifications

Hardware

Product number
8ML55PA
Product name
HP Pavilion x360 - 14-dh1087tu
Microprocessor
Intel® Core™ i5-10210U (1.6 GHz base frequency, up to 4.2 GHz base with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Chipset
Intel® Integrated SoC
Memory, standard
8 GB DDR4-2666 SDRAM (1 x 8 GB)
Video graphics
  • Intel® UHD Graphics
  • Integrated
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
14" diagonal FHD IPS micro-edge WLED-backlit multitouch-enabled edge-to-edge glass (1920 x 1080)
Wireless connectivity
Realtek Wi-Fi 5 (2x2) and Bluetooth® 5 combo
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
32.4 x 22.29 x 1.97 cm
Weight
Starting at 1.58 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O, dual speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP JumpStart; HP CoolSense; HP Documentation; HP Support Assistant; HP Connection Optimizer; HP Privacy Settings
Software included
McAfee LiveSafe™
Pre-installed software
B&O Audio; Amazon Alexa on Windows

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Country/Region: Caribbean

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