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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Notebook - 15-bs112nh Product Specifications

Hardware

Product number
8BM95EA
Product name
HP Notebook - 15-bs112nh
Microprocessor
Intel® Core™ i3-5005U (2 GHz base frequency, 3 MB cache, 2 cores)
Microprocessor Cache
ERROR123
Chipset
ERROR123
Memory, standard
4 GB DDR3L-1600 SDRAM (1 x 4 GB)
Video graphics
Intel® HD Graphics 5500
Hard drive
256 GB M.2 SSD
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal FHD SVA anti-glare micro-edge WLED-backlit (1920 x 1080)
Wireless connectivity
Realtek RTL8723DE 802.11b/g/n (1x1) and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data transfer only); 1 USB 2.0; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
38 x 25.38 x 2.38 cm
Power supply type
45 W AC power adapter
Battery type
4-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 11 hours and 45 minutes
Video Playback Battery life
Up to 9 hours and 30 minutes
Battery type note
User-replaceable battery
Webcam
HP Webcam with integrated digital microphone
Audio
ERROR123
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Country/Region: Caribbean

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