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Document ID: c06388027

Version: 4

HPSBGN03620 rev. 4 - HP Support Assistant Escalation of Privilege Vulnerability

Notice: The information in this security bulletin should be acted upon as soon as possible.

Release date : 23-Jun-2019

Last updated : 23-Jun-2019

Potential Security Impact:
Elevation of privilege and unauthorized modification of directories or files.
Source: HP, HP Product Security Response Team (PSRT)
Reported by: Philippe Laulheret (McAfee Advanced Threat Research), ManhNDd (Bkav Corporation)

The vulnerability allows a user to gain system privilege.
Reference Number
CVE-2019-6328, PSR-2019-0063 (Philippe Laulheret) CVE-2019-6329, PSR-2019-0078 (ManhNDd, Bkav Corporation)
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Version 8.7.50 and lower
For a PGP signed version of this security bulletin please write to:
CVSS 3.0 Base Metrics
Base Vector
Base Score
Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.
Version 8.8 was released on June 18, 2019, which will automatically update HP Support Assistant clients.
To manually update HP Support Assistant to the latest version, please follow the steps below:
  1. Open HP Support Assistant from the start menu.
  2. Click About in the top right.
  3. Check the version listed for HP Support Assistant and ensure it is 8.8 or newer.
  4. If this version or later is not installed, select Check for latest version to install it.
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to:
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
HP Printing and Imaging
HP Hardware and Firmware
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version 1: 23 June 2019 Initial release; Version 2: 24 June 2019 Updated content; Version 3: 26 June 2018 Updated reported by and references info; Version 4: 10 July 2019 Updated reported by and references info

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