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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Pavilion All-in-One - 24-xa0042nh Product Specifications

Hardware

Product Number
6KS98EA
Product Name
HP Pavilion All-in-One - 24-xa0042nh
Motherboard
DiamasterFHD
Motherboard Specifications Link
Memory
12 GB DDR4-2666 SDRAM (1 x 4 GB, 1 x 8 GB)
Memory & Storage
12 GB memory; 1 TB HDD storage
Internal Storage
1 TB 7200 rpm SATA
Processor Type
Intel Core i5
Processor
Intel® Core™ i5-8400T (1.7 GHz base frequency, up to 3.3 GHz with Intel® Turbo Boost Technology, 9 MB cache, 6 cores)
Processor Family
8th Generation Intel® Core™ i5 processor
Processor Speed
1.7 GHz
Graphics
Integrated
Graphics Card
Intel® UHD Graphics 630
Graphics
Discrete
Graphics Card
NVIDIA® GeForce® MX130 (2 GB GDDR5 dedicated)
Ports
2 USB 3.1 Gen 2 Type-C™; 3 USB 3.1 Type A (1 support battery fast charging 1.2); 1 HDMI-in 1.4; 1 HDMI-out 1.4; 1 headphone/microphone combo
Expansion Slots
2 M.2
Network Interface
Integrated 10/100/1000 GbE LAN
Wireless
802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 M.2 combo
Optical Drive
Optical drive not included
Memory Card Device
3-in-1 memory card reader
Dimensions
54.03 x 16 x 44.24 cm
Weight
5.59 kg
Power Supply Type
150 W external AC power adapter
Keyboard
HP Wireless White Keyboard with volume control
Input Devices-Mouse
HP Wireless White Mouse
Webcam
HP Truevision FHD camera with dual array digital microphone

Software

HP Apps
HP Audio Switch; HP Connection Optimizer; HP Display Control; HP JumpStart
Software Included
McAfee LiveSafe™
Operating System
Windows 10 Home 64

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Country/Region: Caribbean

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