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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP ENVY - 13-ah0005no Product Specifications

Hardware

Product number
4GX71EA
Product name
HP ENVY - 13-ah0005no
Microprocessor
Intel® Core™ i7-8550U (1.8 GHz base frequency, up to 4 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
Memory, standard
8 GB LPDDR3-2133 SDRAM (onboard)
Video graphics
  • Intel® UHD Graphics 620
  • Integrated
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Display
13.3" diagonal FHD IPS BrightView micro-edge WLED-backlit edge-to-edge glass (1920 x 1080)
Keyboard
Full-size island-style backlit keyboard
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Expansion slots
1 microSD media card reader
External ports
1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DisplayPort™ 1.2, HP Sleep and Charge); 2 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 headphone/microphone combo
Minimum dimensions (W x D x H)
30.7 x 21.2 x 1.49 cm
Weight
1.3 kg
Power supply type
45 W AC power adapter
Battery type
4-cell, 53.2 Wh Li-ion
Battery life mixed usage
Up to 14 hours
Video Playback Battery life
Up to 10 hours and 45 minutes
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
Bang & Olufsen, quad speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Caribbean

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