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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung Xpress SL-M3325, SL-M3825, SL-M4025 Laser Printers - Replacing the Imaging Unit

This document explains how to replace the imaging unit. When a imaging unit has reached the end of life, the printer will stop printing.
  note:
  • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the toner cartridge.
  • If toner gets on clothing, wipe it off with a dry cloth and wash it in cold water. Hot water sets toner into fabric.
Replacing the imaging unit
Use these steps to replace the imaging unit.
  1. Turn your printer off, unplug the power cord from the back of the printer, and then wait a few minutes for the printer to cool.
  2. Open the front cover (1), then remove the toner cartridge (2).
    Figure : Open the front cover and remove the toner cartridge
  3. Pull the imaging unit out of the printer using the handle on the front of the imaging unit.
    Figure : Remove the imaging unit
  4. Unpack the replacement imaging unit.
    Figure : Unpack the replacement imaging unit
  5. Remove the protective cover.
    Figure : Remove the protective cover
  6. Install the new imaging unit.
    Figure : Install the new imaging unit
  7. Reinstall the toner cartridge (1) and close the front cover (2).
    Figure : Reinstall the toner cartridge and close the front cover
  8. Plug in the printer, then turn it on.

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Country/Region: Caribbean

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