hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Learn how to upgrade to Windows 11

    Windows 11 Upgrade Guide

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Sign up for an HP account

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- SECURITY BULLETIN

Document ID: c05876244

Version: 2

HPSBPI03574 rev. 2 - WPA, WPA2 Key Reinstallation Attacks (KRACK attacks) Potential Remote Disclosure of Information: Certain HP Enterprise Printer and MFP products, Certain HP PageWide Printer and MFP Products, HP Jetdirect Accessory Products

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Release date : 12-Jan-2018

Last updated : 19-Aug-2020

Potential Security Impact:
Remote disclosure of information.
Source:Mathy Vanhoef of imec-DistriNet, KU Leuven

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with certain HP Printers and MFPs, and HP JetDirect Networking accessories using WPA or WPA2. This vulnerability known as Key Reinstallation Attacks or “KRACK attacks” which could potentially be exploited remotely to allow disclosure of information.
Reference Number
CVE-2017-13077, CVE-2017-13078, CVE-2017-13079, CVE-2017-13080, CVE-2017-13081, PSR-2018-0005
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Refer to the RESOLUTION section for a list of potentially impacted products.
note:
All product versions are impacted prior to the firmware versions listed.
BACKGROUND
For a PGP signed version of this security bulletin please write to: hp-security-alert@hp.com.
CVSS 3.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2017-13077
AV:A/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:N
6.8
CVE-2017-13078
AV:A/AC:H/PR:N/UI:N/S:U/C:N/I:H/A:N
5.3
CVE-2017-13079
AV:A/AC:H/PR:N/UI:N/S:U/C:N/I:H/A:N
5.3
CVE-2017-13080
AV:A/AC:H/PR:N/UI:N/S:U/C:N/I:H/A:N
5.3
CVE-2017-13081
AV:A/AC:H/PR:N/UI:N/S:U/C:N/I:H/A:N
5.3
Information on CVSS is documented in HP Customer Notice: HPSN­2008­002.
RESOLUTION
HP has provided firmware updates for potentially impacted printers for the products listed in the table below.
To obtain the updated firmware, go to the HP Software site and search for your printer model.
note:
Some FutureSmart printers have multiple firmware platforms—FutureSmart 3 (FS3) and FutureSmart 4 (FS4). Select the appropriate firmware version for the required FutureSmart platform.
note:
For firmware marked with *, please contact HP support to obtain the firmware update.
Product Name
Model Number
Firmware Revision
HP LaserJet Enterprise M506 (4-line display)
F2A68A, F2A69A
FS3: 2308937_578489 (or higher)
HP LaserJet Enterprise M506 (4-line display)
F2A66A
FS3: 2308937_578489 (or higher)
HP LaserJet Enterprise M506
F2A70A, F2A71A
FS3: 2308937_578489 (or higher)
FS4: 2405135_000396 (or higher)*
HP LaserJet Managed M506
F2A67A
FS3: 2308937_578489 (or higher)
FS4: 2405135_000396 (or higher)*
HP Color LaserJet Enterprise M551
CF081A, CF082A,CF083A
FS3: 2308937_578506 (or higher)
HP Color LaserJet Enterprise M552
B5L23A
FS3: 2308937_578487 (or higher)
HP Color LaserJet Enterprise M553 (4-line display)
B5L24A, B5L25A
FS3: 2308937_578487 (or higher)
HP Color LaserJet Managed M553 series (4-line display)
B5L38A
FS3: 2308937_578487 (or higher)
HP Color LaserJet Enterprise M553
B5L26A
FS3: 2308937_578487 (or higher)
FS4: 2405135_000400 (or higher)*
HP Color LaserJet Enterprise M553
B5L39A
FS3: 2308937_578487 (or higher)
FS4: 2405135_000400 (or higher)*
HP OfficeJet Enterprise Color X555
C2S11A, C2S11V, C2S12A, C2S12V, L1H45A
FS3: 2308937_578482 (or higher)
FS4: 2405135_000398 (or higher)
HP PageWide Enterprise Color 556
G1W46A, G1W46V, G1W47A, G1W47V, L3U44A
FS3: 2308937_578491 (or higher)
FS4: 2405135_000394 (or higher)
HP PageWide Managed Color E55650 series
L3U44A
FS3: 2308937_578491 (or higher)
FS4: 2405135_000394 (or higher)
HP LaserJet Enterprise M601
CE989A, CE990A
FS3: 2308937_578503 (or higher)
HP LaserJet Enterprise M602
CE991A, CE992A, CE993A
FS3: 2308937_578503 (or higher)
HP LaserJet Enterprise M603
CE994A, CE995A, CE996A
FS3: 2308937_578503 (or higher)
HP LaserJet Enterprise M604
E6B67A, E6B68A
FS3: 2308937_578490 (or higher)
HP LaserJet Enterprise M605 (4-line display)
E6B69A, E6B70A
FS3: 2308937_578490 (or higher)
HP LaserJet Enterprise M605
E6B71A
FS3: 2308937_578490 (or higher)
FS4: 2405135_000395 (or higher)*
HP LaserJet Enterprise M606 (4-line display)
E6B72A
FS3: 2308937_578490 (or higher)
HP LaserJet Enterprise M606
E6B73A
FS3: 2308937_578490 (or higher)
FS4: 2405135_000395 (or higher)*
HP LaserJet Enterprise M607
K0Q14A, K0Q15A
FS4: 2405135_000377 (or higher)
HP LaserJet Enterprise M608
K0Q17A, K0Q18A, M0P32A, K0Q19A
FS4: 2405135_000377 (or higher)
HP LaserJet Enterprise M609
K0Q20A, K0Q21A, K0Q22A
FS4: 2405135_000377 (or higher)
HP LaserJet Managed E60055
M0P33A
FS4: 2405135_000377 (or higher)
HP LaserJet Managed E60065
M0P35A, M0P36A
FS4: 2405135_000377 (or higher)
HP LaserJet Managed E60075
M0P39A, M0P40A
FS4: 2405135_000377 (or higher)
HP Color LaserJet Enterprise M651
CZ255A, CZ256A, CZ257A, CZ258A
FS3: 2308937_578497 (or higher)
HP Color LaserJet Managed M651 series
H0DC9A, L8Z07A
FS3: 2308937_578497 (or higher)
FS4: 2405135_000389 (or higher)
HP Color LaserJet Enterprise M652
J7Z98A, J7Z99A
FS4: 2405135_000378 (or higher)
HP Color LaserJet Enterprise M653
J8A04A, J8A05A, J8A06A
FS4: 2405135_000378 (or higher)
HP Color LaserJet Managed E65050
L3U55A
FS4: 2405135_000378 (or higher)
HP Color LaserJet Managed E65060
L3U56A, L3U57A
FS4: 2405135_000378 (or higher)
HP LaserJet Enterprise M712
CF235A, CF236A, CF238A
FS3: 2308937_578504 (or higher)
HP Color LaserJet Enterprise M750
D3L08A, D3L09A, D3L10A
FS3: 2308937_578501 (or higher)
HP PageWide Enterprise Color 765
J7Z04A
FS4: 2405347_024812 (or higher)
HP PageWide Managed Color E75160
J7Z06A
FS4: 2405347_024812 (or higher)
HP LaserJet Enterprise M806
CZ244A, CZ245A
FS3: 2308937_578500 (or higher)
FS4: 2405135_000404 (or higher)
HP Color LaserJet Enterprise M855
A2W77A, A2W78A, A2W79A, D7P73A
FS3: 2308937_578499 (or higher))
FS4: 2405135_000399 (or higher)
HP LaserJet Enterprise MFP M525
CF116A, CF117A
FS3: 2308937_578493 (or higher)
FS4: 2405135_000390 (or higher)
HP LaserJet Enterprise flow MFP M525
CF118A
FS3: 2308937_578493 (or higher)
FS4: 2405135_000390 (or higher)
HP LaserJet Managed MFP M525 series
L3U59A , L3U60A
FS3: 2308937_578493 (or higher)
FS4: 2405135_000390 (or higher)
HP LaserJet Enterprise MFP M527
F2A76A, F2A77A, F2A81A
FS3: 2308937_578485 (or higher)
FS4: 2405135_000384 (or higher)
HP LaserJet Enterprise Flow MFP M527
F2A78V
FS3: 2308937_578485 (or higher)
FS4: 2405135_000384 (or higher)
HP LaserJet Enterprise Managed MFP M527
F2A79A
FS3: 2308937_578485 (or higher)
FS4: 2405135_000384 (or higher)
HP LaserJet Enterprise Managed Flow MFP M527
F2A80A
FS3: 2308937_578485 (or higher)
FS4: 2405135_000384 (or higher)
HP LaserJet Enterprise Color MFP M575
CD644A, CD645A
FS3: 2308937_578502 (or higher)
FS4: 2405135_000409 (or higher)
HP Color LaserJet 500 Color Flow MFP M575 series
CD646A
FS3: 2308937_578502 (or higher)
FS4: 2405135_000409 (or higher)
HP LaserJet Enterprise Managed MFP M575
L3U46A
FS3: 2308937_578502 (or higher)
FS4: 2405135_000409 (or higher)
HP Color LaserJet Managed Flow MFP M575 series
L3U45A
FS3: 2308937_578502 (or higher)
FS4: 2405135_000409 (or higher)
HP Color LaserJet Enterprise MFP M577
B5L46A, B5L47A
FS3: 2308937_578488 (or higher)
FS4: 2405135_000385 (or higher)
HP Color LaserJet Enterprise Flow MFP M577
B5L48A, B5L54A
FS3: 2308937_578488 (or higher)
FS4: 2405135_000385 (or higher)
HP Color LaserJet Managed MFP M577 series
B5L49A
FS3: 2308937_578488 (or higher)
FS4: 2405135_000385 (or higher)
HP Color LaserJet Managed Flow MFP M577 series
B5L50A
FS3: 2308937_578488 (or higher)
FS4: 2405135_000385 (or higher)
HP OfficeJet Enterprise Color MFP X585
B5L04A, B5L05A
FS3: 2308937_578483 (or higher)
FS4: 2405135_000392 (or higher)
HP OfficeJet Enterprise Color Flow MFP X585
B5L06A, B5L07A
FS3: 2308937_578483 (or higher)
FS4: 2405135_000392 (or higher)
HP OfficeJet Managed Color MFP X585
L3U40A, L3U41A
FS3: 2308937_578483 (or higher)
FS4: 2405135_000392 (or higher)
HP PageWide Enterprise Color MFP 586
G1W39A, G1W39V, G1W40A, G1W40V
FS3: 2308937_578492 (or higher)
FS4: 2405135_000393 (or higher)
HP PageWide Enterprise Color Flow MFP 586
G1W41A, G1W41V
FS3: 2308937_578492 (or higher)
FS4: 2405135_000393 (or higher)
HP PageWide Managed Color MFP E58650 series
L3U42A
FS3: 2308937_578492 (or higher)
FS4: 2405135_000393 (or higher)
HP PageWide Managed Color MFP Flow E58650 series
L3U43A
FS3: 2308937_578492 (or higher)
FS4: 2405135_000393 (or higher)
HP LaserJet Enterprise MFP M630
B3G85A, J7X28A, B3G84A
FS3: 2308937_578479 (or higher)
FS4: 2405135_000387 (or higher)
HP LaserJet Enterprise Flow MFP M630
P7Z47A, B3G86A
FS3: 2308937_578479 (or higher)
FS4: 2405135_000387 (or higher)
HP LaserJet Managed MFP M630
L3U61A
FS3: 2308937_578479 (or higher)
FS4: 2405135_000387 (or higher)
HP LaserJet Managed Flow MFP M630
L3U62A, P7Z48A
FS3: 2308937_578479 (or higher)
FS4: 2405135_000387 (or higher)
HP LaserJet Enterprise MFP M631
J8J64A, J8J63A, J8J65A
FS4: 2405135_000386 (or higher)
HP LaserJet Enterprise MFP M632
J8J70A, J8J71A, J8J72A
FS4: 2405135_000386 (or higher)
HP LaserJet Enterprise MFP M633
J8J76A, J8J78A
FS4: 2405135_000386 (or higher)
HP LaserJet Managed MFP E62555dn
J8J66A
FS4: 2405135_000386 (or higher)
HP LaserJet Managed Flow MFP E62555dn
J8J67A
FS4: 2405135_000386 (or higher)
HP LaserJet Managed MFP E62565hs
J8J73A
FS4: 2405135_000386 (or higher)
HP LaserJet Managed Flow MFP E62565h, z
J8J74A, J8J79A
FS4: 2405135_000386 (or higher)
HP LaserJet Managed Flow MFP E62575z
J8J80A
FS4: 2405135_000386 (or higher)
HP Color LaserJet Enterprise MFP M680
CZ248A, CZ249A
FS3: 2308937_578496 (or higher)
FS4: 2405135_000388 (or higher)
HP Color LaserJet Enterprise Flow MFP M680
CZ250A, CA251A
FS3: 2308937_578496 (or higher)
FS4: 2405135_000388 (or higher)
HP Color LaserJet Managed MFP M680
L3U47A
FS3: 2308937_578496 (or higher)
FS4: 2405135_000388 (or higher)
HP Color LaserJet Managed Flow MFP M680
L3U48A
FS3: 2308937_578496 (or higher)
FS4: 2405135_000388 (or higher)
HP Color LaserJet Enterprise MFP M681
J8A10A, J8A11A
FS4: 2405135_000382 (or higher)
HP Color LaserJet Enterprise Flow MFP M681f
J8A12A, J8A13A
FS4: 2405135_000382 (or higher)
HP Color LaserJet Enterprise Flow MFP M682
J8A17A
FS4: 2405135_000382 (or higher)
HP Color LaserJet Enterprise MFP M682
J8A16A
FS4: 2405135_000382 (or higher)
HP Color LaserJet Managed Flow MFP E67550
L3U67A
FS4: 2405135_000382 (or higher)
HP Color LaserJet Managed Flow MFP E67560
L3U70A
FS4: 2405135_000382 (or higher)
HP Color LaserJet Managed MFP E67550d
L3U66A
FS4: 2405135_000382 (or higher)
HP Color LaserJet Managed MFP E67560d
L3U69A
FS4: 2405135_000382 (or higher)
HP LaserJet Enterprise MFP M725
CF066A, CF067A, CF068A, CF069A
FS3: 2308937_578498 (or higher)
FS4: 2405135_000401 (or higher)
HP LaserJet Managed MFP 725 series
L3U63A, L3U64A
FS3: 2308937_578498 (or higher)
FS4: 2405135_000401 (or higher)
HP LaserJet Enterprise 700 color MFP M775 series
CC522A, CC523A, CC524A
FS3: 2308937_578505 (or higher)
FS4: 2405135_000405 (or higher)
HP Color LaserJet Managed MFP M775 series
L3U49A, L3U50A
FS3: 2308937_578505 (or higher)
FS4: 2405135_000405 (or higher)
HP PageWide Enterprise Color MFP 780
J7Z10A, J7Z09A
FS4: 2405347_024813 (or higher)
HP PageWide Enterprise Color MFP 785
J7Z11A, J7Z12A
FS4: 2405347_024813 (or higher)
HP PageWide Managed Color MFP E77650
J7Z05A, J7Z08A, J7A13A, J7Z14A, Z5G79A
FS4: 2405347_024813 (or higher)
HP PageWide Managed Color Flow MFP E77650
J7Z08A, J7Z14A
FS4: 2405347_024813 (or higher)
HP PageWide Managed Color Flow MFP E77660
Z5G77A, J7Z03A, J7Z07A, J7Z05A
FS4: 2405347_024813 (or higher)
HP PageWide Managed Color MFP E77650
J7Z13A, Z5G79A
FS4: 2405347_024813 (or higher)
HP LaserJet Enterprise Flow MFP M830z
CF367A, D7P68A
FS3: 2308937_578495 (or higher)
FS4: 2405135_000402 (or higher)
HP LaserJet Managed Flow MFP M830 series
L3U65A
FS3: 2308937_578495 (or higher)
FS4: 2405135_000402 (or higher)
HP Color LaserJet Enterprise Flow MFP M880
A2W76A, A2W75A, D7P70A, D7P71A, D7P68A
FS3: 2308937_578494 (or higher)
FS4: 2405135_000397 (or higher)
HP Color LaserJet Managed MFP M880 series
L3U51A, L3U52A, L3U65A
FS3: 2308937_578494 (or higher)
FS4: 2405135_000397 (or higher)
HP LaserJet Managed MFP E82540 series
X3A69A, X3A68A, Z8Z19A, Z8Z18A
FS4: 2405347_024815 (or higher)
HP LaserJet Managed MFP E82550
X3A72A, X3A71A, Z8Z21A, Z8Z20A
FS4: 2405347_024815 (or higher)
HP LaserJet Managed MFP E82560
X3A79A, Z8Z23A, Z8Z22A, X3A75A, X3A74A
FS4: 2405347_024815 (or higher)
HP LaserJet Managed MFP E72525
X3A59A, X3A60A, Z8Z06A, Z8Z07A
FS4: 2405347_024821 (or higher)
HP LaserJet Managed MFP E72530
X3A62A, X3A63, Z8Z09A, Z8Z08A
FS4: 2405347_024821 (or higher)
HP LaserJet Managed MFP E72535
X3A65, X3A66A, Z8Z11A, Z8Z10A
FS4: 2405347_024821 (or higher)
HP Color LaserJet Managed MFP E87640
X3A87A, X3A86A, Z8Z12A, Z8Z13A
FS4: 2405347_024814 (or higher)
HP Color LaserJet Managed MFP E87650
X3A90A, X3A89A, Z8Z14A, Z8Z15A
FS4: 2405347_024814 (or higher)
HP Color LaserJet Managed MFP E87660
X3A92A, X3A93A, Z8Z16A, Z8Z17A
FS4: 2405347_024814 (or higher)
HP Color LaserJet Managed MFP E77822
X3A78A, X3A77A, Z8Z00A, Z8Z01A
FS4: 2405347_024820 (or higher)
HP Color LaserJet Managed MFP E77825
X3A81A, X3A80A, Z8Z02A, Z8Z03A
FS4: 2405347_024820 (or higher)
HP Color LaserJet Managed MFP E77830
X3A84A, X3A83A, Z8Z05A, Z8Z04A
FS4: 2405347_024820 (or higher)
HP Digital Sender Flow 8500 fn1 Document Capture Workstation
L2717A
FS3: 2308937_578486 (or higher)
HP Digital Sender Flow 8500 fn2 Document Capture Workstation
L2762A
FS4: 2405135_000408 (or higher)
HP JetDirect 3000w
J8030A
Locate firmware for print product
HP JetDirect 2900nw
J8031A
Locate firmware for print product
HP DesignJet T730 36-in Printer
F9A29A, F9A29B
1840A (or higher)
HP DesignJet T730 with Rugged Case
T5D66A
1840A (or higher)
HP DesignJet T830 36-in Multifunction Printer
F9A30A, F9A30B
1840A (or higher)
HP DesignJet T830 MFP with Rugged Case
T5D67A
1840A (or higher)
HP DesignJet T830 MFP with armor case
1JL02A
1840A (or higher)
HP DesignJet T830 24-in MFP Printer
F9A28A, F9A28B
1840A (or higher)
HP DesignJet T120 24-in Printer
CQ891A, CQ891B
1809AR (or higher)
HP DesignJet T120 24-in 2018 ed. Printer
CQ891C
1809AR (or higher)
HP DesignJet T520 24-in Printer
CQ890A, CQ890B
1809AR (or higher)
HP DesignJet T520 24-in 2018 ed. Printer
CQ890C
1809AR (or higher)
HP DesignJet T520 36-in Printer
CQ893A, CQ893B
1809AR (or higher)
HP DesignJet T520 36-in 2018 ed. Printer
CQ893C
1809AR (or higher)
...
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
GN
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version 1: 12 January 2018 - Initial release, Version 2: 19 August 2020 - Updated product list

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Caribbean

hp-detect-load-my-device-portlet

Actions
Loading...