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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung SCX-5330, SCX-5530, SCX-5535 Laser MFP - Clearing Original Document Jams

This document shows you how to clear a paper jam in the printer. When an original document jams while passing through the Automatic Document Feeder (ADF), Document Jam displays on the control panel.
  note:
To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals.
To avoid tearing the document, pull out the jammed document gently and slowly.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Caribbean

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