hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

Samsung CLX-6200, CLX-6240 Laser Multifunction Printers - Clearing Paper Jams

This document provides instructions on how to clear a paper jam in the printer.
  note:
Depending on your printer model and its options, the illustrations used in this document might be different. Some messages might not appear in the display depending on options or models.
When a paper jam occurs, an error message displays on the control panel of the printer.
Message
Location of Jam
MP Tray Paper Jam 0
In the multi purpose tray
Tray 2 Paper jam 0
In the optional tray
Paper Jam 0 Open/Close Door
In the paper feed area or inside the printer
Paper Jam 1 Open/Close Door
Inside the printer
Paper Jam 2 Check Inside
Inside the printer or in the fuser area
Reverse Jam 0 Check Inside
In the fuser area or in the cover of reverse unit area
Reverse Jam 1 Check Inside
In the rear cover or in the cover of reverse unit area
Remove Paper in Rear Cover
Inside rear cover
Duplex Jam 0 Check Inside
Inside the printer
Duplex Jam 1 Open/Close Door
In the paper feed area or inside the printer
  caution:
Turn off the printer when clearing jams from the printer.
Clear paper jams
Paper jams can occur in several parts of the printer. Go to the appropriate section to resolve the paper jam.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Caribbean

hp-detect-load-my-device-portlet

Actions
Loading...