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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung Xpress MFP SL-M2885 - Redistributing Toner

When the toner cartridge is near the end of its life:
  • White streaks or light printing occurs and/or density varies from side to side.
  • The Status LED blinks red.
  note:
  • Illustrations the user guide might differ from the printer depending on its options or models. Check the printer type, see Printer overview.
  • If toner gets on the users clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
  caution:
  • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
  • Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
  • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
  1. Open the front door (callout 1), then pull out the toner cartridge (callout 2).
    Figure : M2670, M2671, M2870, M2880 series
    Figure : M2675, M2676, M2875, M2876, M2885, M2886 series
  2. Thoroughly shake the cartridge five or six times to distribute the toner evenly inside the cartridge.
    Figure : M2670, M2671, M2870, M2880 series
    Figure : M2675, M2676, M2875, M2876, M2885, M2886 series
  3. Hold the toner cartridge and align it with the corresponding slot inside the printer. Insert it back into its slot until it locks in place.
    Figure : M2670, M2671, M2870, M2880 series
    Figure : M2675, M2676, M2875, M2876, M2885, M2886 series
  4. Close the front door. Make sure the door is securely closed.
    Figure : M2670, M2671, M2870, M2880 series
    Figure : M2675, M2676, M2875, M2876, M2885, M2886 series

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Country/Region: Caribbean

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