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HP Customer Support - Knowledge Base

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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Samsung Laser Printers - Clearing Original Document Jams

This document shows you how to clear original document jams. The original document jam can occur in front of the scanner, inside the scanner and in the exit area of the scanner. When a document jams while passing through the Automatic Document Feeder (ADF), a warning message appears on the display.
note:
To prevent document jams, use the document glass for thick, thin, or mixed paper-type documents.

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Country/Region: Caribbean

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