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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY Notebook - 17-r002tx (Touch) Product Specifications

Hardware
Product number
P3U88PA
Product name
HP ENVY Notebook - 17-r002tx (Touch)
Microprocessor
Intel® Core™ i7-6700HQ with Intel® HD Graphics 530 (2.6 GHz, up to 3.5 GHz, 6 MB cache, 4 cores)
Memory, standard
16 GB DDR3L-1600 SDRAM (2 x 8 GB)
Video Graphics
NVIDIA GeForce GTX 950M (4 GB DDR3L dedicated)
Hard Drive
2 TB 5400 rpm SATA
Optical drive
SuperMulti DVD burner
Display
17.3" diagonal FHD IPS anti-glare WLED-backlit touch screen (1920 x 1080)
Keyboard
Full-size backlit keyboard with integrated numeric keypad
Pointing device
HP Imagepad with multi-touch gesture support
Wireless Connectivity
802.11a/b/g/n/ac (2x2) and Bluetooth® 4.0 combo (Miracast compatible)
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External Ports
4 USB 3.0; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
41.5 x 28.13 x 3.07 cm
Weight
3.16 kg
Power supply type
120 W AC power adapter
Battery type
6-cell, 62 Wh Li-ion
Webcam
HP TrueVision HD Webcam (front-facing) with integrated dual array digital microphone
Audio features
Bang & Olufsen; Quad speakers with 1 subwoofer
Software
Operating system
Windows 10 Home 64
HP apps
HP Support Assistant; HP Recovery Manager; HP CoolSense; HP 3D DriveGuard; HP SimplePass

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Country/Region: Caribbean

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