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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY 14-u290la Notebook PC Product Specifications

Hardware
Product Name
14-u290la
Product Number
K8N58LA
Microprocessor
2.2GHz 5th generation Intel Core i5-5200U Dual Core
3MB L3 Cache
Memory
6GB DDR3L SDRAM (2 DIMM)
Max Memory
Supports up to 16 GB of system RAM
Video Graphics
Intel HD graphics 5500 with up to 3036MB total graphics memory
Display
14.0-inch diagonal HD BrightView WLED-backlit display (1366 x 768)
Hard Drive
1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
Multimedia Drive
SuperMulti DVD burner
Network Card
10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)
Wireless Connectivity
Intel 1x1 802.11ac WLAN
Bluetooth with WiDi
Sound
BeatsAudio dual speakers and a subwoofer
Keyboard
Full-size island-style keyboard
Pointing Device
HP ControlZone Trackpad
External Ports
Multi-format digital media card reader for Secure Digital cards
3 SuperSpeed USB 3.0, 1 supporting USB Boost
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack
Dimensions
2.65 cm (H) x 34.6 cm (W) x 24.6 cm (D)
Weight
2.0 kg
Power
45W AC adapter
4-cell 41WHr 2.8Ah lithium-ion battery
ID Mech Description
Front facing HP TrueVision HD Webcam with integrated dual array digital microphone
HP SimplePass with integrated fingerprint reader
Software
Operating System:
Windows 8.1 (64-bit)
Communication Chat:
Skype
mysms:Send and receive texts on your PC.
CyberLink YouCam: YouCam is the ultimate webcam software.
Games:
Microsoft Games: (Solitaire, Mahjong) Free pre-installed Windows 8 games, ready to play.
Wild Tangent Games for HP pre-installed. Your HP computer comes with 10 Free Sessions of Plants vs. Zombies and preloaded with a free game Farm Frenzy.
HP Help Support:
HP Support Assistant: With HP Support Assistant, enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free
HP Utility Center: With the HP Utility Center, get one place to control your settings for all things HP.
Getting Started with Windows 8: HP’s application makes it fun & easy to get to know Windows 8. Let us help you learn the basics of navigating the new Start Screen, powering off your device, and additional tips and tricks through helpful step by step videos.
Shoppings Services:
TripAdvisor: Easily find the lowest airfare, the best hotels, great restaurants, and fun things to do wherever you go.
Books, Music, Photos, and Videos:
Foxit PhantomPDF: Read, create, sign, annotate, and print PDF documents and fill out PDF forms with this fast, protected, feature-rich PDF solution.
CyberLink PowerDVD: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.
CyberLink PowerDirector: Fast, feature-rich and easy to use, the powerful set of integrated tools lets you create brilliant videos. Whether you’re practically an expert or a novice. Packed with intuitive and exciting features and is designed for creating brilliant high definition videos that will amaze your friends and family.
CyberLink PhotoDirector: Makes it easy to create spectacular photos. From the moment your images are imported, the software empowers you with the tools you need to create eye-catching images, including photo management, photo adjustment and advanced editing features.
HP Connected Photo: Enjoy your photos, anytime, all in one place. Easily access photos across your PC and mobile devices, then celebrate your memories with prints to share.
Netflix: Watch movies and TV online or via DVDs with subscription.
Productivity Tools:
HP Recovery Manager: Recover, restore, and create recovery media for your PC.
7-zip: File Archive Utility
Box: Simple, secure sharing from nearly anywhere.
Evernote: Keep your life on track and set reminders with Evernote.
HP ePrint: Print from your favorite hotspot or when you have internet access with HP ePrint. Now you can print virtually anywhere. (85a)
Buy Office: The most powerful Office yet. Your content when and where you need it.
Security Protection:
McAfee: Free 30-day Trial of McAfee LiveSafe service included. McAfee LiveSafe service enriches your digital life by protecting your data, identity and all your devices so you can connect with confidence.
HP ProtectSmart: Your notebook’s data stays safe from accidental bumps and bruises with HP ProtectSmart.
HP CoolSense: Your PC adjusts its temperature based on usage and conditions with HP CoolSense technology. It stays cool. You stay comfortable.
HP SimplePass security with fingerprint reader: Access online accounts with the swipe of a finger.

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Country/Region: Caribbean

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