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Removing and Replacing the Top Cover for HP Chromebook 11-2000

This document applies to HP Chromebook 11-2000 notebook computers.
HP ChromeBook 11-2000 notebook computer
Before you begin
  • You need a Phillips head screwdriver, tweezers or needle-nose pliers, and a nonmetallic stick or similar prying tool.
  • Turn off the computer. Disconnect the Ethernet or modem cable. Disconnect the power cord.
  • Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor.
  • HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer.
  • Do not remove a component from its protective packaging until you are ready to install it.
  warning:
Before starting, power off the computer and wait for components to cool before starting these procedures.
  caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
  caution:
Procedures in this document are provided by HP for qualified service agents and as a courtesy to its customers. Servicing internal components increases the risk of damaging the computer which might not be covered under warranty. Understand the risk and refer to the product's warranty before attempting to service the computer.
Video overview
View the following video before using the steps in this article.
  note:
The video and graphics in this article depict a specific configuration of notebook computer. These same removal and replacement procedures apply to all configurations for all HP Chromebook 11-2000 notebook computers.
Removing the top cover
  warning:
Make sure the computer is disconnected from power before starting.
Follow the steps in this section to remove the top cover.
Step 1
Remove the two rubber feet from the rear corners on the bottom of the computer.
Removing the rubber feet
Step 2
Remove the eleven screws that secure the top cover to base enclosure.
Eleven screw locations
Step 3
Turn the computer over and open the display panel.
Opening the display panel
Step 4
Carefully separate the edges of the top cover from the base enclosure.
Separating the edges of the top cover from the base enclosure
Step 5
Lift the front edge of the top cover until you have access to the battery connector on the system board.
Lifting the front edge of the top cover
Step 6
Disconnect the battery cable from its connector on the system board.
Disconnecting the battery cable
Step 7
Using care and minimal force, lift the locking bar up on the keyboard connector.
Lifting the locking bar on the keyboard connector
Step 8
Disconnect the keyboard ribbon cable from the system board.
Removing the ribbon cable from its connector
Step 9
Using care and minimal force, lift the locking bar up on the touchpad board connector.
Lifting the locking bar on the touchpad board connector
Step 10
Disconnect the touchpad ribbon cable from the system board.
Disconnecting the cable from its connector
Step 11
Remove the top cover.
Removing the top cover
Replacing the top cover
Use the steps in this section to replace the top cover.
Step 1
If installing a new top cover, remove the heat sink and the touchpad board from the old top cover and install them on the new to top cover.
Parts to install on the new top cover
Step 2
Place the top cover into position on the base enclosure so you can reach the keyboard connector and touchpad board connector on the system board.
Keyboard and touchpad board connectors
Step 3
Insert the touchpad board ribbon cable in the connector on the system board and gently push down on the locking bar to secure it.
Inserting the touchpad ribbon cable into its connector
Step 4
Insert the keyboard ribbon cable into its connector on the system board and gently push down on the locking bar to secure it.
Inserting the keyboard ribbon cable into its connector
Step 5
Connect the battery cable to its connector on the system board.
Inserting the battery cable into its connector on the system board
Step 6
Lower the top cover onto the base enclosure.
Lowering the top cover
Step 7
Press down on the edges of the top cover until it snaps into place.
Snapping the top cover into place
Step 8
Close the display panel and turn the computer over to replace the eleven screws that secure the top cover to the base enclosure.
Eleven screw locations
Step 9
Place the two rubber feet into position on the base enclosure.
Replacing the two rubber feet on the base enclosure

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