hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    We are upgrading our website

    If you experience errors during this time, please try again later. 

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04126033

Version: 1

HP EliteBook Revolve 810 G1 Tablet ElitePad 900 G1 Tablet Notebook PCs - Executive Pen Makes Disconnected Lines and Is Hard to Activate

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 13-Feb-2014

Last updated : 13-Feb-2014

DESCRIPTION
The Executive Pen makes disconnected, uneven lines and is hard to activate.

SCOPE
Information in this document applies to the following:
Computers:
  • HP EliteBook Revolve 810 G1 Tablet
  • HP ElitePad 900 G1 Tablet
Operating Systems:
  • Microsoft Windows 8 Pro
RESOLUTION
Download and install one of the following SoftPaqs to update the drivers necessary for the tablet pen:
Softpaq Description
Release Notes
Download SoftPaq
Atmel Touchscreen Firmware Update Utility for HP EliteBook Revolve 810
Version: 20AC0217_20131114
Revision: A
HP Executive Tablet Pen/Touchscreen Update for HP ElitePad 900 G1
Version:20AC0206_20130723_2
Revision: A
note:
A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com/.

Hardware platforms affected : HP EliteBook Revolve 810 G1 Tablet, HP ElitePad 900 G1 Tablet

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA04126033

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Caribbean

hp-detect-load-my-device-portlet

Actions
Loading...