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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


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HP Pavilion g7-2356so Notebook PC Product Specifications

Hardware

Product Name
g7-2356so
Product Number
D1M02EA
Microprocessor
2.3 GHz AMD Quad-Core A10-4600M APU with Radeon HD 7660G Discrete-Class
Chipset
AMD A70M FCH
Microprocessor Cache
4 MB L2 cache
Memory
8 GB DDR3
Video Graphics
AMD Radeon HD 7660G/7670M Dual GPU (1 GB DDR3 dedicated)
Hard Drive
1 TB 5400 rpm SATA
Up to 24 GB partition for system recovery
Multimedia Drive
SuperMulti DVD±R/RW with double layer support
Display
43.9 cm (17.3") HD+ BrightView LED-backlit (1600 x 900)
Network Card
Integrated 10/100 BASE-T Ethernet LAN
Wireless Connectivity
802.11b/g/n
Bluetooth
Sound
Altec Lansing speakers with Dolby Advanced Audio
Keyboard
Full size, textured island-style with numeric keypad
Pointing Device
TouchPad supporting multi-touch gestures and on/off button
External Ports
Multi-format digital media card reader for secure digital cards & multimedia cards
1 VGA
1 HDMI
1 headphone-out
1 microphone-in
1 USB 2.0
2 USB 3.0
1 RJ45
Dimensions
41.2 x 26.7 x 3.68 cm
Weight
Starting at 2.98 kg
Power
90W AC power adapter
6-cell Li-Ion
Camera
HP TrueVision HD Webcam with integrated digital microphone

Software

Operating System:
Windows 8 (64-bit)
Security and Support:
HP Registration for Windows 8
Getting Started guide with Windows 8
HP Utility Center
HP Recovery Manager (recovery partition, recovery USB/Flash unit creation tool)
Productivity and Finance:
Buy Microsoft Office to activate Office software on this PC
Internet Solutions:
Symantec Norton Internet Security 2013 (60 days live update)
Dolby Advanced Audio
HP Connected Music
HP Connected Photo
HP Connected Remote
HP Coolsense
HP ProtectSmart
HP Connected ePrint
Cyberlink Power DVD
Windows Live Essentials
Amazon Kindle

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Country/Region: Caribbean

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