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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP G62-318CA Notebook PC - Product Specifications

Hardware
Product Name
G62-318CA
Product Number
XX393UA#ABC
Microprocessor
2.20GHz VISION Technology from AMD with AMD Phenom II X3 Mobile Processor N850
Microprocessor Cache
1.5MB L2 Cache
Memory
3GB DDR3 System Memory (2 DIMM)
Memory Max
8GB
Video Graphics
ATI Mobility Radeon HD 4250 Graphics
Video Memory
Up to 1405MB
Hard Drive
320GB (5400RPM)
Multimedia Drive
LightScribe Blu-ray ROM with SuperMulti DVD±R/RW Double Layer Support
Display
15.6" diagonal High-Definition HP BrightView LED Display (1366 x 768)
Fax/Modem
Network Card
Integrated 10/100 Ethernet LAN
Wireless Connectivity
  • 802.11b/g/n WLAN
Sound
  • Altec Lansing speakers
Keyboard
101-key compatible with full-size keyboard with One touch launch keys and Action keys
Pointing Device
Touch Pad with integrated On/Off button and 2-way scroll pad support
PC Card Slots
External Ports
  • 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
  • 3 Universal Serial Bus (USB) 2.0
  • 1 HDMI
  • 1 VGA (15-pin)
  • 1 RJ -45 (LAN)
  • 1 Headphone-out
  • 1 Microphone-in
Other Devices
  • HP Webcam with integrated microphone
Dimensions
14.72"(W)x 9.70"(D)x 1.25"(min H)/1.44"(max H)
Weight
5.50 lbs
Security
  • Kensington MicroSaver lock slot
  • Power-on password
  • Accepts 3rd party security lock devices
Power
  • 65W AC Adapter
  • 6-Cell 47WHr Lithium-Ion Battery
What's In The Box
HP Webcam with integrated microphone
Software
Operating System:
Genuine Windows 7 Home Premium 64-bit
Security and Support:
Symantec Norton Internet Security 2011 60-day Trial
HP Support Assistant
HP Recovery Manager
Sun Java
HP Advisor
HP Set Up
Multimedia:
eBay
Windows Live Photo Gallery
Cyberlink Power DVD; Cyberlink YouCam
Cyberlink DVD Suite
Adobe Reader; Adobe Flash; Adobe Shockwave
HP Games Powered by Wild Tangent
Productivity and Finance:
Microsoft Office 2010 preloaded (purchase of a Product Key required to activate a full Office 2010 suite) (34)
Microsoft Silverlight
Internet Solutions:
HP Wireless Assistant
HP Power Manager; Norton Online Back-Up (38)
Windows Live Messenger; Windows Live Mail
Bing Toolbar
Microsoft Portal

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Caribbean

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