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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP Designjet Z6200 Photo Printer Series - Vacuum suction much lower at high altitudes

Vacuum suction much lower at high altitudes

At altitudes above 3,000 meters, the vacuum force holding down the paper will be lower, therefore the paper will not be held in place properly causing:
  • Ink Smearing on the Paper.
  • Printhead crashes against the Paper.
  • Roll Paper loading problems (low probability).

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Country/Region: Caribbean

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