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HP Customer Support - Knowledge Base

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP iPAQ 100 Classic Handheld Series - Installing Microsoft ActiveSync

Microsoft ActiveSync is the software that allows your HP iPAQ 100 Classic Handheld Series device and your personal computer to communicate with each other.

Installing Microsoft ActiveSync on your Computer

Microsoft ActiveSync can be installed using any one of the following options.

Option 1: Installing Microsoft ActiveSync from the CD

  1. In the CD drive of your computer, insert the Getting Started CD. The HP Install Wizard opens.
  2. The HP Install Wizard installs Microsoft ActiveSync and other optional software applications. Follow the on-screen instructions to install Microsoft ActiveSync.
  3. After ActiveSync is installed, plug the USB end of the synchronization cable into your computer and mini-USB end of the synchronization cable into your iPAQ. You are now ready to create an ActiveSync partnership with your computer.

Option 2: Installing Microsoft ActiveSync from the Microsoft Website

  1. Close all the open applications.
  2. Navigate to the Microsoft website http://www.microsoft.com/windowsmobile.
  3. In the Search text field enter Activesync. Click Search. A list of ActiveSync versions displays.
  4. Select the ActiveSync version from the list.
    note:
    • Microsoft ActiveSync 4.5 (or later) is required for computers running with Microsoft Windows XP or 2000.
    • Windows Mobile Device Center (WMDC) is required for computers running with Microsoft Windows Vista.
  5. Follow the on-screen instructions for downloading ActiveSync.
  6. Save the setup.exe file on your hard disk.
  7. Locate the setup.exe file and double-click the file. The installation process begins.
  8. Click Run, and then click Next.
  9. Click, I accept the terms in the license agreement, and then click Next.
  10. Click Next -> Install -> Finish.
  11. Plug the USB end of the synchronization cable into your computer and mini-USB end of the synchronization cable into your device. You are now ready to create an ActiveSync partnership with your computer.
You can come across some errors while synchronizing your iPAQ device to your computer. For more information on error codes displayed on the device, visit http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php.
note:
This is a website that is not maintained by HP and where the HP privacy policy does not apply. This link is provided to you for convenience and does not serve as an endorsement by HP of any information or contacts that you may find on this non-HP site.

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