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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

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HP CM8060/CM8050 Color MFP with Edgeline Technology - Troubleshooting menu

note:
This menu is also available through the embedded Web server. In the embedded Web server, select the Settings tab, and then select Configure Device from the menu on the left side of the screen. See Use the embedded Web server.
note:
Values that have an asterisk (*) are the factory-default values. Some menu items have no default.
Troubleshooting menu
Menu item
Sub-menu item
Values
Description
Event Log
Use this feature to print a list of the 1,000 most recent events in the event log.
Control Panel
LEDs
Use this feature to make sure the components of the control panel are functioning correctly.
Display
Buttons
Touchscreen
Fax T.30 Trace
T.30 Report
Print*
Cancel
Use this feature to print or configure the fax T.30 trace report. T.30 is the standard that specifies handshaking, protocols, and error correction between fax machines.
When to Print Report
Never auto print
Print after any fax job
Print after fax send jobs
Print after fax receive jobs
Print after any fax error
Print after send errors only
Print after receive errors only
Fax Transmit Signal Loss
A value between 0 and 30 decibels.
Use this feature to set loss levels to compensate for phone line signal loss. You should not modify this setting unless requested to do so by an HP service representative because it could cause the fax to stop functioning.
Fax V.34
Normal*
Off
Use this feature to disable V.34 modulations if several fax failures have occurred or if phone line conditions require it.

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Country/Region: Caribbean

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