hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP iPAQ hx2000b Pocket PC series - Unit Unexpectedly Locks or Battery Drains Quickly

Issue:
Any customer with an HP iPAQ hx2000 series Pocket PC running Windows Mobile 5.0 may experience any of the following issues with his unit, when they use a Secure Digital (SD) memory card in it.
  • Unit may intermittently lock up after it has been put into Standby and a soft reset is required to power on the unit.
  • Battery drains very quickly.
  • Unit becomes warm even when it is in standby mode.
Solution
These issues are resolved with the installation of a Firmware update, which is available for download from the below HP website. The Firmware update varies depending on the language version. This update resolves varies other issues also as mentioned in the download website.
English - sp33003
French - sp32995
German - sp32996
Spanish - sp33001
Chinese (Taiwan) - sp33002
These updates are applicable to the below mentioned models:
hx2190b
hx2195b
hx2490b
hx2495b
hx2790b
hx2795b
  note:
The hx2000b series is different from hx2000 series. There is a different firmware update for the hx2000 series. Refer to Customer Advisory - Document ID c00680181 for more details about the hx2000 series.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Caribbean

hp-detect-load-my-device-portlet

Actions
Loading...