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  • 정보

    HP 컴퓨터 또는 프린터에서 Windows 10 업데이트 문제를 수정하고 해결합니다. 여기를 클릭하세요

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

서류 ID: c06288196

버전: 1

OMEN by HP 875-0000 Obelisk 데스크탑 PC - 비디오 연결이 견고하지 않을 때 BIOS 알람에서 3번의 길고 3번의 짧은 경고음 방출

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

발매 날짜 : 02-Apr-2019

최종 수정일 : 02-Apr-2019

DESCRIPTION
다음 문제가 감지될 경우 BIOS 알람에서 3번의 길고 3번의 짧은 경고음이 방출됩니다.
  • 비디오 출력 케이블이 그래픽 카드 포트(DP, HDMI 등)에 완전히 플러그 되지 않음.
  • 비디오 출력 케이블이 외장 모니터 포트(DP, HDMI 등)에 완전히 플러그 되지 않음.
  • 컴퓨터를 시동하기 전에 외장형 디스플레이의 전원이 켜져 있지 않을 때.
참고: 경고음 문제는 주로 그래픽 카드가 초기화되지 않았으며 외장형 모니터가 발견되지 않을 때 발생합니다.

범위
이 설명서의 내용은 다음에 적용됩니다.
컴퓨터:
  • OMEN by HP 875-0000 Obelisk 데스크탑 PC 시리즈
  • OMEN by HP 875-0000 Obelisk 데스크탑 PC 시리즈 CTO
운영 체제:
  • Microsoft Windows 10 Pro(64비트)
해결
이 문제를 해결하려면 올바른 문제 해결 단계를 수행한 다음 올바른 SoftPaq을 다운로드하고 설치하여 BIOS 펌웨어를 업데이트하십시오.
절차 1. 모든 비디오 연결이 견고하게 연결되었는지 확인합니다.
주의: 이 절차를 수행하는 동안 아래 지침을 따라 CMOS 재설정(502)를 예방하십시오. CMOS 재설정(502) 메시지가 표시될 경우 Enter를 눌러 CMOS를 재설정합니다.
  • 절대로 전원 버튼을 10초 이상 누르지 마십시오.
  • 절대로 콘센트 또는 전원 공급 장치에서 전원을 뽑아서 컴퓨터 전원을 끄지 마십시오.
  • 컴퓨터를 켜기 전에 항상 섀시 전면의 OMEN LED 로고가 꺼져있는지 확인하십시오.
그림 1. 전원 버튼 위치.
그림 2. 주 전원 코드 위치.
그림 3. 전면 섀시 LED 로고.
  1. 이 문제가 발생하면 일반 절차에 따라 전원 버튼을 4~10초간 눌렀다가 떼서 컴퓨터를 끄십시오.
  2. 비디오 케이블이 비디오 카드 포트에 견고하게 연결되어 있는지 확인합니다.
  3. 모니터가 비디오 출력 케이블에 올바르게 연결되어 있는지 확인합니다. 비디오 케이블을 모니터에 고정합니다.
  4. 모니터가 켜져 있는지 확인합니다. 컴퓨터를 켜기 전에 모니터 파워 코드를 꼽습니다.
  5. 디스플레이 어댑터가 사용 중인지 확인합니다. 사용 중이라면 디스플레이 어댑터를 분리하고 다시 연결하십시오.
  6. 그래픽 카드를 다시 안착하고 모니터를 연결합니다.
절차 2. 올바른 SoftPaq를 다운로드 및 설치하고 BIOS를 업데이트하여 이 문제가 발생하는 것을 예방합니다.
영향을 받는 플랫폼
SoftPaq 설명
시스템 보드 ID
릴리스 정보
SoftPaq 다운로드
OMEN by HP 875-0000 Obelisk 데스크탑 PC
HP 일반용 데스크탑 PC BIOS 업데이트(ROM 제품군 SSID 84FD)
버전: F.12 개정: A
84FD
영향을 받는 플랫폼
SoftPaq 설명
시스템 보드 ID
릴리스 정보
SoftPaq 다운로드
OMEN by HP 875-0000 Obelisk 데스크탑 PC
HP 일반용 데스크탑 PC BIOS 업데이트(ROM 제품군 SSID 84FD)
버전: F.11 개정: A
84FE
참고: BIOS는 HP Support Assistant를 통해 업데이트할 수 있습니다.

Hardware platforms affected : OMEN by HP 875-0000 Obelisk Desktop PC series, OMEN by HP 875-1000 Obelisk Desktop PC series, OMEN by HP Obelisk Desktop 875-0000ne, OMEN by HP Obelisk Desktop 875-0000nf, OMEN by HP Obelisk Desktop 875-0000np, OMEN by HP Obelisk Desktop 875-0000nt, OMEN by HP Obelisk Desktop 875-0000nv, OMEN by HP Obelisk Desktop 875-0000nw, OMEN by HP Obelisk Desktop 875-0000nx, OMEN by HP Obelisk Desktop 875-0000ur, OMEN by HP Obelisk Desktop 875-0001nc, OMEN by HP Obelisk Desktop 875-0001nj, OMEN by HP Obelisk Desktop 875-0001nn, OMEN by HP Obelisk Desktop 875-0001np, OMEN by HP Obelisk Desktop 875-0001nt, OMEN by HP Obelisk Desktop 875-0001nv, OMEN by HP Obelisk Desktop 875-0001nw, OMEN by HP Obelisk Desktop 875-0001nx, OMEN by HP Obelisk Desktop 875-0001ur, OMEN by HP Obelisk Desktop 875-0002nf, OMEN by HP Obelisk Desktop 875-0002nl, OMEN by HP Obelisk Desktop 875-0002nn, OMEN by HP Obelisk Desktop 875-0002np, OMEN by HP Obelisk Desktop 875-0002ns, OMEN by HP Obelisk Desktop 875-0002nt, OMEN by HP Obelisk Desktop 875-0002nv, OMEN by HP Obelisk Desktop 875-0002nw, OMEN by HP Obelisk Desktop 875-0002ur, OMEN by HP Obelisk Desktop 875-0003nc, OMEN by HP Obelisk Desktop 875-0003nl, OMEN by HP Obelisk Desktop 875-0003nn, OMEN by HP Obelisk Desktop 875-0003ns, OMEN by HP Obelisk Desktop 875-0003nt, OMEN by HP Obelisk Desktop 875-0003nv, OMEN by HP Obelisk Desktop 875-0003ur, OMEN by HP Obelisk Desktop 875-0004nf, OMEN by HP Obelisk Desktop 875-0004ng, OMEN by HP Obelisk Desktop 875-0004nl, OMEN by HP Obelisk Desktop 875-0004nn, OMEN by HP Obelisk Desktop 875-0004np, OMEN by HP Obelisk Desktop 875-0004ns, OMEN by HP Obelisk Desktop 875-0004nt, OMEN by HP Obelisk Desktop 875-0004nv, OMEN by HP Obelisk Desktop 875-0004ur, OMEN by HP Obelisk Desktop 875-0005na, OMEN by HP Obelisk Desktop 875-0005nc, OMEN by HP Obelisk Desktop 875-0005ng, OMEN by HP Obelisk Desktop 875-0005nn, OMEN by HP Obelisk Desktop 875-0005np, OMEN by HP Obelisk Desktop 875-0005ns, OMEN by HP Obelisk Desktop 875-0005nt, OMEN by HP Obelisk Desktop 875-0005nv, OMEN by HP Obelisk Desktop 875-0005ur, OMEN by HP Obelisk Desktop 875-0006ng, OMEN by HP Obelisk Desktop 875-0006nn, OMEN by HP Obelisk Desktop 875-0006ns, OMEN by HP Obelisk Desktop 875-0006nt, OMEN by HP Obelisk Desktop 875-0006nv, OMEN by HP Obelisk Desktop 875-0006ur, OMEN by HP Obelisk Desktop 875-0007nc, OMEN by HP Obelisk Desktop 875-0007ng, OMEN by HP Obelisk Desktop 875-0007ni, OMEN by HP Obelisk Desktop 875-0007ns, OMEN by HP Obelisk Desktop 875-0007nt, OMEN by HP Obelisk Desktop 875-0007nv, OMEN by HP Obelisk Desktop 875-0007ur, OMEN by HP Obelisk Desktop 875-0008nf, OMEN by HP Obelisk Desktop 875-0008ns, OMEN by HP Obelisk Desktop 875-0008nt, OMEN by HP Obelisk Desktop 875-0008ur, OMEN by HP Obelisk Desktop 875-0009, OMEN by HP Obelisk Desktop 875-0009na, OMEN by HP Obelisk Desktop 875-0009nf, OMEN by HP Obelisk Desktop 875-0009ng, OMEN by HP Obelisk Desktop 875-0009nq, OMEN by HP Obelisk Desktop 875-0009nt, OMEN by HP Obelisk Desktop 875-0009nv, OMEN by HP Obelisk Desktop 875-0009ur, OMEN by HP Obelisk Desktop 875-0010, OMEN by HP Obelisk Desktop 875-0010na, OMEN by HP Obelisk Desktop 875-0010ur, OMEN by HP Obelisk Desktop 875-0011, OMEN by HP Obelisk Desktop 875-0011ur, OMEN by HP Obelisk Desktop 875-0012na, OMEN by HP Obelisk Desktop 875-0012ur, OMEN by HP Obelisk Desktop 875-0013nf, OMEN by HP Obelisk Desktop 875-0013ur, OMEN by HP Obelisk Desktop 875-0014, OMEN by HP Obelisk Desktop 875-0014ur, OMEN by HP Obelisk Desktop 875-0015ng, OMEN by HP Obelisk Desktop 875-0015ur, OMEN by HP Obelisk Desktop 875-0016na, OMEN by HP Obelisk Desktop 875-0016ur, OMEN by HP Obelisk Desktop 875-0017ur, OMEN by HP Obelisk Desktop 875-0018na, OMEN by HP Obelisk Desktop 875-0018ur, OMEN by HP Obelisk Desktop 875-0019, OMEN by HP Obelisk Desktop 875-0019nf, OMEN by HP Obelisk Desktop 875-0019ng, OMEN by HP Obelisk Desktop 875-0019ur, OMEN by HP Obelisk Desktop 875-0020, OMEN by HP Obelisk Desktop 875-0020ng, OMEN by HP Obelisk Desktop 875-0020rz CTO, OMEN by HP Obelisk Desktop 875-0020ur, OMEN by HP Obelisk Desktop 875-0021ng, OMEN by HP Obelisk Desktop 875-0021ur, OMEN by HP Obelisk Desktop 875-0022ur, OMEN by HP Obelisk Desktop 875-0024, OMEN by HP Obelisk Desktop 875-0024ng, OMEN by HP Obelisk Desktop 875-0025ng, OMEN by HP Obelisk Desktop 875-0029, OMEN by HP Obelisk Desktop 875-0029nf, OMEN by HP Obelisk Desktop 875-0029ng, OMEN by HP Obelisk Desktop 875-0030ng, OMEN by HP Obelisk Desktop 875-0030qd CTO, OMEN by HP Obelisk Desktop 875-0032ng, OMEN by HP Obelisk Desktop 875-0035qe, OMEN by HP Obelisk Desktop 875-0039, OMEN by HP Obelisk Desktop 875-0039nb, OMEN by HP Obelisk Desktop 875-0040nf, OMEN by HP Obelisk Desktop 875-0041nb, OMEN by HP Obelisk Desktop 875-0043nf, OMEN by HP Obelisk Desktop 875-0044nb, OMEN by HP Obelisk Desktop 875-0044nf, OMEN by HP Obelisk Desktop 875-0047nf, OMEN by HP Obelisk Desktop 875-0049, OMEN by HP Obelisk Desktop 875-0050, OMEN by HP Obelisk Desktop 875-0050na, OMEN by HP Obelisk Desktop 875-0059, OMEN by HP Obelisk Desktop 875-0060, OMEN by HP Obelisk Desktop 875-0067nf, OMEN by HP Obelisk Desktop 875-0068nf, OMEN by HP Obelisk Desktop 875-0069, OMEN by HP Obelisk Desktop 875-0070, OMEN by HP Obelisk Desktop 875-0071jp, OMEN by HP Obelisk Desktop 875-0071nf, OMEN by HP Obelisk Desktop 875-0072a, OMEN by HP Obelisk Desktop 875-0075d, OMEN by HP Obelisk Desktop 875-0075nf, OMEN by HP Obelisk Desktop 875-0075no, OMEN by HP Obelisk Desktop 875-0076nf, OMEN by HP Obelisk Desktop 875-0080, OMEN by HP Obelisk Desktop 875-0083nf, OMEN by HP Obelisk Desktop 875-0086nf, OMEN by HP Obelisk Desktop 875-0087nf, OMEN by HP Obelisk Desktop 875-0092nf, OMEN by HP Obelisk Desktop 875-0093nf, OMEN by HP Obelisk Desktop 875-0094nf, OMEN by HP Obelisk Desktop 875-0096nf, OMEN by HP Obelisk Desktop 875-0097nf, OMEN by HP Obelisk Desktop 875-0098no, OMEN by HP Obelisk Desktop 875-0099ng, OMEN by HP Obelisk Desktop 875-0099no, OMEN by HP Obelisk Desktop 875-0100ng, OMEN by HP Obelisk Desktop 875-0102nf, OMEN by HP Obelisk Desktop 875-0140nb, OMEN by HP Obelisk Desktop 875-0146nb, OMEN by HP Obelisk Desktop 875-0149nb, OMEN by HP Obelisk Desktop 875-0151nb, OMEN by HP Obelisk Desktop 875-0171nb, OMEN by HP Obelisk Desktop 875-0184nd, OMEN by HP Obelisk Desktop 875-0186nb, OMEN by HP Obelisk Desktop 875-0198nb, OMEN by HP Obelisk Desktop 875-0199nb, OMEN by HP Obelisk Desktop 875-0201jp, OMEN by HP Obelisk Desktop 875-0202a, OMEN by HP Obelisk Desktop 875-0203a, OMEN by HP Obelisk Desktop 875-0219nb, OMEN by HP Obelisk Desktop 875-0226nb, OMEN by HP Obelisk Desktop 875-0230nb, OMEN by HP Obelisk Desktop 875-0301ng, OMEN by HP Obelisk Desktop 875-0303ng, OMEN by HP Obelisk Desktop 875-0305ng, OMEN by HP Obelisk Desktop 875-0366nz, OMEN by HP Obelisk Desktop 875-0400nz, OMEN by HP Obelisk Desktop 875-0405nz, OMEN by HP Obelisk Desktop 875-0407nz, OMEN by HP Obelisk Desktop 875-0444nz, OMEN by HP Obelisk Desktop 875-0499nz, OMEN by HP Obelisk Desktop 875-0500nd, OMEN by HP Obelisk Desktop 875-0500nd 875-0103nf, OMEN by HP Obelisk Desktop 875-0501ng, OMEN by HP Obelisk Desktop 875-0507nz, OMEN by HP Obelisk Desktop 875-0600nz, OMEN by HP Obelisk Desktop 875-0602nz, OMEN by HP Obelisk Desktop 875-0605nz, OMEN by HP Obelisk Desktop 875-0662nz, OMEN by HP Obelisk Desktop 875-0664nz, OMEN by HP Obelisk Desktop 875-0707nz, OMEN by HP Obelisk Desktop 875-0750nd, OMEN by HP Obelisk Desktop 875-0772nz, OMEN by HP Obelisk Desktop 875-0799nz, OMEN by HP Obelisk Desktop 875-0800no, OMEN by HP Obelisk Desktop 875-0800nz, OMEN by HP Obelisk Desktop 875-0802nz, OMEN by HP Obelisk Desktop 875-0804nz, OMEN by HP Obelisk Desktop 875-0810no, OMEN by HP Obelisk Desktop 875-0818no, OMEN by HP Obelisk Desktop 875-0899nz, OMEN by HP Obelisk Desktop 875-0900nd, OMEN by HP Obelisk Desktop 875-0900ng, OMEN by HP Obelisk Desktop 875-0900nz, OMEN by HP Obelisk Desktop 875-0902nz, OMEN by HP Obelisk Desktop 875-0904ns, OMEN by HP Obelisk Desktop 875-0905no, OMEN by HP Obelisk Desktop 875-0905ns, OMEN by HP Obelisk Desktop 875-0907ns, OMEN by HP Obelisk Desktop 875-0907nz, OMEN by HP Obelisk Desktop 875-0910ns, OMEN by HP Obelisk Desktop 875-0911ns, OMEN by HP Obelisk Desktop 875-0912ng, OMEN by HP Obelisk Desktop 875-0912ns, OMEN by HP Obelisk Desktop 875-0913no, OMEN by HP Obelisk Desktop 875-0916ng, OMEN by HP Obelisk Desktop 875-0917ng, OMEN by HP Obelisk Desktop 875-0920ns, OMEN by HP Obelisk Desktop 875-0926ng, OMEN by HP Obelisk Desktop 875-0945ns, OMEN by HP Obelisk Desktop 875-0990ns, OMEN by HP Obelisk Desktop 875-0999ns, OMEN by HP Obelisk Desktop PC - 875-100 CTO

운영 시스템이 영향을 받음 : 적용 안됨

영향받은 소프트웨어 : 적용 안됨

지원 통신 교차 표준 ID : IA06268192

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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