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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

서류 ID: c02252597

버전: 1

HP 노트북 PC - 무선 연결이 끊어짐

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

발매 날짜 : 17-Jun-2010

최종 수정일 : 24-Jun-2010

DESCRIPTION
After running the software update, wireless connectivity will be lost.

범위
HP EliteBook 8740w Mobile Workstation
해결
Novell SUSE Linux Enterprise Desktop Registration
An activation code from Novell is required to obtain the firmware for the Intel WiFi Link 6000 card installed in the EliteBook 8740w and to access to the SUSE Linux Enterprise Desktop repositories. The activation code provided by Novell may be entered via YaST if it was not entered during the installation. These steps are required to access the SuSE repositories for software updates. Follow the steps listed below to gain access to the Novell SUSE Linux Enterprise Desktop repositories. If the notebook has been previously updated, please skip this section and go to "Repository Verification".
  1. Connect to the Internet.
  2. Click Computer
  3. Click YaST and then input the root password if requested
  4. In YaST, click Other.
  5. Click Novell Customer Center Configuration.
  6. Select Configure Now (Recommended).
  7. Select Registration Code.
  8. Click Next.
  9. Click Continue within the Manual Interaction Required dialog box.
  10. The Novell Customer Center Registration page will be displayed in a browser. Enter the email address and activation code registered with Novell. A system name or description is optional. Click Submit.
  11. Click Continue to complete the activation process.
  12. Import each of the GnuPG keys to enable the required repositories.
  13. Click OK to complete the activation code validation and repository configuration process.
Repository Verification
The repositories are configured automatically during the registration process. It is advisable to verify the configuration of the repositories by completing the steps below.
  1. Connect to the Internet.
  2. Click Computer, and then YaST.
  3. Within Yast, select Software Repositories.
  4. In the upper right window, verify that the SLED11-Extras, SLED11-Pool, and SLED11-Updates are enabled. If the repositories are not enabled, click on the desired repository in the upper right window and select Enabled in the lower right window.
  5. Click OK to close the Configured Software Repositories applet.
Firmware installation
The Intel WiFi Link 6000 firmware may be downloaded and installed using zypper. Log into the system as root and complete the steps below.
  1. Click Computer, More Applications.
  2. Select Groups from the menu on the left, and then click System.
  3. Click GNOME terminal.
  4. In the GNOME terminal window type zypper install iwl6000-ucode.
  5. When prompted to continue, press Enter to install the firmware.
  6. Restart the notebook.

Hardware platforms affected : HP EliteBook 8740w Mobile Workstation

운영 시스템이 영향을 받음 : 적용 안됨

영향받은 소프트웨어 : 적용 안됨

지원 통신 교차 표준 ID : IA02237199

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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