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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

서류 ID: c02252596

버전: 1

HP 노트북 PC - Windows XP를 종료하거나 다시 시작할 때 파일이 손상됨

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

발매 날짜 : 17-Jun-2010

최종 수정일 : 24-Jun-2010

DESCRIPTION
The notebook stops responding when it is powered off or restarted due to intermittent file corruption. This issue only occurs with Microsoft Windows XP operating system.

범위
HP Compaq nc6400 Notebook PC
HP Compaq nc6400 Notebook PC
HP Compaq nc8230 Notebook PC
HP Compaq nc8230 Notebook PC
HP Compaq nw8240 Mobile Workstation
HP Compaq nw8240 Mobile Workstation
HP Compaq nx8220 Notebook PC
HP Compaq nx8220 Notebook PC
HP Compaq nx8420 Notebook PC
HP Compaq nx8420 Notebook PC
HP Compaq tc4400 Tablet PC
HP Compaq nc6230 Notebook PC
해결
To resolve this issue, download and install the latest Hotfix from Microsoft. The Hotfix is available within the Microsoft KB article at http://support.microsoft.com/kb/941715.
주의:
One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.

Hardware platforms affected : HP Compaq nc6230 Notebook PC, HP Compaq nc6400 Notebook PC, HP Compaq nc8230 Notebook PC, HP Compaq nc8430 Notebook PC, HP Compaq nw8240 Mobile Workstation, HP Compaq nw8440 Mobile Workstation, HP Compaq nx8220 Notebook PC, HP Compaq nx8420 Notebook PC, HP Compaq tc4400 Tablet PC

운영 시스템이 영향을 받음 : Microsoft Windows XP Tablet PC Edition(Standard HP Product)

영향받은 소프트웨어 : 적용 안됨

지원 통신 교차 표준 ID : IA02236883

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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