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HP Scanjet Sheet-feed Scanners - Replace the rollers

Introduction

This document provides instructions on how toreplace the rollers for the HP Scanjet Sheet-feed Scanners and torecord the activity using the HP Smart Document Scan Software. The procedure in this document applies to most HP Sheet-feed Scannersbut the steps will vary depending on the type of the scanner.
The scanner rollers located inside the documentfeeder should be removed and replaced when the following occurs:
  • The Maintenance Recommended dialog box indicates that the rollers are due for maintenance.
  • Experience of repeated document jams.
補足:
HP recommends replacing the rollers every100,000 scans or when indicated.
The following are the list of HP Scanjet Sheet-feedScanners:
  • HP Scanjet Professional 3000 Sheet-feedScanner
  • HP Scanjet Pro 3000 s2 Sheet-feed Scanner
  • HP Scanjet 5000 Sheet-feed Scanner
  • HP Scanjet Enterprise Flow 5000 s2 Sheet-feed Scanner
  • HP Scanjet Enterprise Flow 5000 s3 Sheet-feed Scanner
  • HP Scanjet 7000 Sheet-feed Scanner
  • HP Scanjet Enterprise 7000 s2 Sheet-feedScanner
  • HP Scanjet Enterprise Flow 7000 s2Sheet-feed Scanner
  • HP Scanjet Enterprise 7000n DocumentCapture Workstation
  • HP Scanjet Enterprise 7000nx DocumentCapture Workstation
  • HP Scanjet Enterprise 9000 Sheet-feedScanner
Follow the instructions in this document or watchthe following video:
Replacing the Rollers on HP Scanjet Enterprise Sheet-feed Scanner
Replacing the Rollers on HP Scanjet Enterprise Sheet-feed Scanner
Learn how to remove and replace the rollers on HP Scanjet Sheet-feed scanners. The scanner shown in this video is the HP Scanjet Enterprise Flow 5000 s2. Your scanner might look different, but the steps will be similar.
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If the video does not play, click here to view the videoin YouTube.

Required items

A Roller Replacement Kit is required to replacethe rollers. To order a Roller Replacement Kit for a scanner, visit http://www.hp.com/buy/parts.
The Roller Replacement Kit contains the followingitems:
  • Instructions
  • Cleaning cloth
  • Four rollers

Step 1: Open the document feeder hatch

Follow these steps to open the document feederhatch to access the rollers:
  1. Remove all paper from the inputtray or document feeder.
  2. Turn off the scanner.
  3. Locate the document feeder latchand pull it forward to open the document feeder hatch.
    番号 : Open the document feeder hatch

Step 2: Replace the upper feed rollers

Follow these steps to replace the rollers locatedat the back of the open document feeder hatch:
  1. Lift up the roller cover.
  2. Locate the bottom roller coverlatch, and then press down and pull forward the latch to open thebottom roller cover.
    番号 : Open the bottom roller cover
    補足:
    To access the feed rollers located at theback of the open document feeder hatch for Scanjet Professional 3000or Pro 3000 s2 Sheet-feed Scanners, locate the tab at the upper rightcorner. The direction of the green arrow on the roller door coverindicates the location of the tab. Pull forward the tab to open thefeed roller cover.
  3. Replace the medium-sized doubleroller by completing the following steps:
    1. Slide the medium-sized doubleroller to the right to remove it from its pin. Set this roller asidefor disposal.
    2. Take out the new roller fromthe Roller Replacement Kit. The roller must be the same size as theroller you removed.
    3. Remove the medium-sized rollerfrom its package and make sure to hold the new rollers by the edges.
    4. Align the larger roller holewith the pin and slide the roller to the left.
  4. Replace the single roller bycompleting the following steps:
    1. Slide the single roller to theright to remove it from its pin. Set this roller aside for disposal.
    2. Take out the new roller fromthe Roller Replacement Kit. The roller must be the same size as theroller you removed.
    3. Remove the single roller fromits package and make sure to hold the new rollers by the edges.
    4. Align the larger roller holewith the pin and slide the roller to the left.
  5. Replace the large double rollerby completing the following steps:
    1. Slide the large double rollerto the right to remove it from its pin. Set this roller aside fordisposal.
    2. Take out the new roller fromthe Roller Replacement Kit. The roller must be the same size as theroller you removed.
    3. Remove the large double rollerfrom its package and make sure to hold the new rollers by the edges.
    4. Align the larger roller holewith the pin and slide the roller to the left.
  6. Close the bottom roller coveruntil it clicks into place.
    補足:
    The click sound indicates that the bottomroller cover is closed properly.
  7. Pull down the top roller cover.
Remove each roller from its pin
番号 : Remove each roller from its pin
Replace each roller
番号 : Replace each roller

Step 3: Replace the roller in the rollerdoor assembly

補足:
For Scanjet Professional 3000 and Pro 3000s2 Sheet-feed Scanners, replace the roller assembly and separationpad as described in the instructions included in the Replacement Kit.After replacing the new roller assembly and separation pad, make sureto close the roller cover and document feeder hatch until it clicksinto place.
Follow these steps to replace the roller in theroller door assembly located in the front of the open document feederhatch:
  1. Press in the tabs on either sideof the roller door assembly and lower it.
    番号 : Open the roller door assembly
  2. Pull the roller pin forward torelease the pin from its clip.
  3. Slide the roller off the pinand dispose the roller.
  4. Take out the new roller fromthe Roller Replacement Kit. The roller must be the same size as theroller you removed.
  5. Remove the new roller from itspackage and make sure to hold the new rollers by the edges.
  6. Slide the raised plastic edgeof the roller on to the pin and align the roller edge with the blacknotch.
  7. Insert the roller pin into theclip, and then press firmly until the pin is locked into place.
    番号 : Replace the roller in the rollerdoor assembly
  8. Close the roller door assemblycover on the front of the document feeder hatch until it clicks intoplace.
    補足:
    The click sound indicates that the rollerdoor assembly is closed properly.
  9. Close the document feeder hatchuntil it clicks into place.
    補足:
    The click sound indicates that the documentfeeder hatch is closed properly.

Step 4: Record the maintenance history

The procedure explained in this section is forthe HP Smart Document Scan Software.
補足:
Make sure that the USB cable is connectedto the computer and to the scanner.
Follow these steps to record the replacing rolleractivity of the scanner:
  1. Double-click the Scanner Tools Utility ( ) icon on your computer.
  2. On the Scanner Tools Utilitywindow, click the Maintenance tab.
  3. In the Record Replacement section, click Record Replacement.
  4. On the Scanner Tools Utilitydialog box that displays, click Yes.
  5. Click OK on the Scanner Tools Utility window.
    番号 : Scanner Tools Utility