HP カスタマー・ケア - ナレッジベース

hp-contact-secondary-navigation-portlet

アクション
ロード中...

hp-share-print-widget-portlet

アクション
ロード中...

hp-concentra-wrapper-portlet

アクション
ロード中...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

ドキュメントID: c03809512

バージョン: 1

HPノートブックPC- ドライブの暗号化プリブート画面でSDカードを挿入しても更新されない

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

リリース日 : 21-Jun-2013

最終更新日 : 28-Jun-2013

DESCRIPTION
コンピューターがドライブの暗号化プリブート環境にあるときにセキュアデジタル (SD) カードを挿入した場合、コンピューターがカードを認識しません。

範囲
本書の情報は以下を対象にしています。
コンピューター:
  • HP EliteBook 2170p Notebook PC
  • HP EliteBook 2560p Notebook PC
  • HP EliteBook 2560p Notebook PC
  • HP EliteBook 2570p Notebook PC
  • HP EliteBook 2570p Notebook PC
  • HP EliteBook 2760p Tablet PC
  • HP EliteBook 8460p Notebook PC
  • HP EliteBook 8460w Mobile Workstation
  • HP EliteBook 8470p Notebook PC
  • HP EliteBook 8560p Notebook PC
  • HP EliteBook 8570p Notebook PC
  • HP EliteBook 8570w Mobile Workstation
  • HP EliteBook 8760w Mobile Workstation
  • HP EliteBook 8760w Mobile Workstation
  • HP EliteBook 8770w Mobile Workstation
  • HP EliteBook Folio 9470m Notebook PC
  • HP Folio 13-2000 Notebook PC
  • HP ProBook 4230s Notebook PC
  • HP ProBook 4330s Notebook PC
  • HP ProBook 4331s Notebook PC
  • HP ProBook 4340s Notebook PC
  • HP ProBook 4341s Notebook PC
  • HP ProBook 4430s Notebook PC
  • HP ProBook 4431s Notebook PC
  • HP ProBook 4435s Notebook PC
  • HP ProBook 4436s Notebook PC
  • HP ProBook 4440s Notebook PC
  • HP ProBook 4441s Notebook PC
  • HP ProBook 4445s Notebook PC
  • HP ProBook 4530s Notebook PC
  • HP ProBook 4535s Notebook PC
  • HP ProBook 4540s Notebook PC
  • HP ProBook 4545s Notebook PC
  • HP ProBook 4730s Notebook PC
  • HP ProBook 5330m Notebook PC
  • HP ProBook 6360b Notebook PC
  • HP ProBook 6460b Notebook PC
  • HP ProBook 6470b Notebook PC
  • HP ProBook 6560b Notebook PC
  • HP ProBook 6565b Notebook PC
  • HP ProBook 6570b Notebook PC
解決方法
コンピューターは、設計どおり動作しています。 コンピューターの電源をオンする前に、SDカードを挿入します。

Hardware platforms affected : HP EliteBook 2170p Notebook PC, HP EliteBook 2560p Notebook PC, HP EliteBook 2570p Notebook PC, HP EliteBook 2760p Tablet PC, HP EliteBook 8460p Notebook PC, HP EliteBook 8460w Mobile Workstation, HP EliteBook 8470p Notebook PC, HP EliteBook 8560p Notebook PC, HP EliteBook 8570p Notebook PC, HP EliteBook 8570w Mobile Workstation, HP EliteBook 8760w Mobile Workstation, HP EliteBook 8770w Mobile Workstation, HP EliteBook Folio 9470m Notebook PC, HP Folio 13-2000 Notebook PC, HP ProBook 4230s Notebook PC, HP ProBook 4330s Notebook PC, HP ProBook 4331s Notebook PC, HP ProBook 4340s Notebook PC, HP ProBook 4341s Notebook PC, HP ProBook 4430s Notebook PC, HP ProBook 4431s Notebook PC, HP ProBook 4435s Notebook PC, HP ProBook 4436s Notebook PC, HP ProBook 4440s Notebook PC, HP ProBook 4445s Notebook PC, HP ProBook 4530s Notebook PC, HP ProBook 4535s Notebook PC, HP ProBook 4540s Notebook PC, HP ProBook 4545s Notebook PC, HP ProBook 4730s Notebook PC, HP ProBook 5330m Notebook PC, HP ProBook 6360b Notebook PC, HP ProBook 6460b Notebook PC, HP ProBook 6470b Notebook PC, HP ProBook 6560b Notebook PC, HP ProBook 6565b Notebook PC, HP ProBook 6570b Notebook PC

影響を受けるオペレーティングシステム : 使用できません

影響を受けるソフトウェア : 使用できません

サポートコミュニケーションクロスリファレンスID : IA03780821

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.


国/地域: Flag 日本

hp-detect-load-my-device-portlet

アクション
ロード中...