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HPノートブックPC - HP ProtectTools Security ManagerでBluetooth認証情報の登録も認証もできない

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

リリース日 : 07-Jan-2013

最終更新日 : 07-Jan-2013

Bluetoothが利用できない場合、またはBluetoothがオフになっている場合は、HP ProtectTools Security ManagerではBluetooth認証情報の登録も認証もできません。

HP 635 Notebook PC
HP EliteBook 2530p Notebook PC
HP EliteBook 2540p Notebook PC
HP EliteBook 2560p Notebook PC
HP EliteBook 2740p Tablet PC
HP EliteBook 2760p Tablet PC
HP EliteBook 8440p Notebook PC
HP EliteBook 8440w Mobile Workstation
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
HP EliteBook 8540p Notebook PC
HP EliteBook 8540p Notebook PC
HP EliteBook 8540w Mobile Workstation
HP EliteBook 8540w Mobile Workstation
HP EliteBook 8560p Notebook PC
HP EliteBook 8560w Mobile Workstation
HP EliteBook 8740w Mobile Workstation
HP EliteBook 8760w Mobile Workstation
HP Mini 5102
HP Mini 5103
HP ProBook 4230s Notebook PC
HP ProBook 4320s Notebook PC
HP ProBook 4321s Notebook PC
HP ProBook 4325s Notebook PC
HP ProBook 4326s Notebook PC
HP ProBook 4330s Notebook PC
HP ProBook 4331s Notebook PC
HP ProBook 4420s Notebook PC
HP ProBook 4425s Notebook PC
HP ProBook 4430s Notebook PC
HP ProBook 4431s Notebook PC
HP ProBook 4435s Notebook PC
HP ProBook 4436s Notebook PC
HP ProBook 4520s Notebook PC
HP ProBook 4525s Notebook PC
HP ProBook 4530s Notebook PC
HP ProBook 4535s Notebook PC
HP ProBook 4720s Notebook PC
HP ProBook 4730s Notebook PC
HP ProBook 5220m Notebook PC
HP ProBook 5320m Notebook PC
HP ProBook 5330m Notebook PC
HP ProBook 6360b Notebook PC
HP ProBook 6440b Notebook PC
HP ProBook 6445b Notebook PC
HP ProBook 6450b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6460b Notebook PC
HP ProBook 6465b Notebook PC
HP ProBook 6540b Notebook PC
HP ProBook 6545b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6555b Notebook PC
HP ProBook 6560b Notebook PC
HP ProBook 6565b Notebook PC
HP Slate 500 Tablet PC
HP ProtectToolsでBluetooth認証情報を正常に登録または認証するためには、最初に以下の条件を満たす必要があります。
  1. Bluetoothハードウェアがノートブックで利用できること。
  2. BluetoothがBIOS内でオンになっていること。
  3. ワイヤレス/Bluetoothを有効にするための物理ボタンが有効になっていること。
  4. デバイスマネージャーまたはシステムトレイでBluetoothが有効になっていること。
  5. HP Connection ManagerでBluetoothがオンになっていること (HP Connection Manager使用時のみ)。

Hardware platforms affected : HP 635 Notebook PC, HP EliteBook 2530p Notebook PC, HP EliteBook 2540p Notebook PC, HP EliteBook 2560p Notebook PC, HP EliteBook 2740p Tablet PC, HP EliteBook 2760p Tablet PC, HP EliteBook 8440p Notebook PC, HP EliteBook 8440w Mobile Workstation, HP EliteBook 8460p Notebook PC, HP EliteBook 8460w Mobile Workstation, HP EliteBook 8540p Notebook PC, HP EliteBook 8540w Mobile Workstation, HP EliteBook 8560p Notebook PC, HP EliteBook 8560w Mobile Workstation, HP EliteBook 8740w Mobile Workstation, HP EliteBook 8760w Mobile Workstation, HP Mini 5102, HP Mini 5103, HP ProBook 4230s Notebook PC, HP ProBook 4320s Notebook PC, HP ProBook 4321s Notebook PC, HP ProBook 4325s Notebook PC, HP ProBook 4326s Notebook PC, HP ProBook 4330s Notebook PC, HP ProBook 4331s Notebook PC, HP ProBook 4420s Notebook PC, HP ProBook 4425s Notebook PC, HP ProBook 4430s Notebook PC, HP ProBook 4431s Notebook PC, HP ProBook 4435s Notebook PC, HP ProBook 4436s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4525s Notebook PC, HP ProBook 4530s Notebook PC, HP ProBook 4535s Notebook PC, HP ProBook 4720s Notebook PC, HP ProBook 4730s Notebook PC, HP ProBook 5220m Notebook PC, HP ProBook 5320m Notebook PC, HP ProBook 5330m Notebook PC, HP ProBook 6360b Notebook PC, HP ProBook 6440b Notebook PC, HP ProBook 6445b Notebook PC, HP ProBook 6450b Notebook PC, HP ProBook 6455b Notebook PC, HP ProBook 6460b Notebook PC, HP ProBook 6465b Notebook PC, HP ProBook 6540b Notebook PC, HP ProBook 6545b Notebook PC, HP ProBook 6550b Notebook PC, HP ProBook 6555b Notebook PC, HP ProBook 6560b Notebook PC, HP ProBook 6565b Notebook PC, HP Slate 500 Tablet PC

影響を受けるオペレーティングシステム : Microsoft Windows XP Home Microsoft Windows XP Pro Microsoft Windows XP Professional Edition Microsoft Windows XP Tablet PC Edition

影響を受けるソフトウェア : 使用できません

サポートコミュニケーションクロスリファレンスID : IA03603441

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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