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HP Printers - Using the HP Smart App (Android, Apple iOS)

This document is for HP printers and Android and Apple iOS smartphones and tablets.
With the HP Smart app (formerly HP AiO Printer Remote app), you can set up your printer on a wireless network. You can also print, scan, and troubleshoot printer issues.
番号 : The HP Smart app icon
The HP Smart app icon
Step 1: Install the HP Smart app
Choose your mobile device to install the HP Smart app, and then add your printer.
If you experience issues during printer setup, see What if I am unable to complete the printer setup using the app? in the Frequently asked questions (FAQs) section of this document.
Step 2: Print or scan documents and photos
Print documents or photos saved on your mobile device or from your cloud or social media accounts. Scan documents or photos from your printer or use your mobile device camera to scan items.
Step 3: Check ink levels, order supplies, and access printer settings, information, and reports
The HP Smart app allows you to check printer supplies, view printer information and reports, and change printer settings.
For information on how the app provides printer error and special offer notification, go to the What if my printer displays an issue when I open the app section in the Frequently asked questions (FAQs).
Step 4: Personalize the home screen (optional)
You can personalize the HP Smart app home screen tiles. Rearrange the tiles in the order you want for quick access.
Some tiles, such as the Personalize tile, are fixed in position and cannot be rearranged.
  • To rearrange the tiles, on the home screen press and hold the tile you want to move, and then drag it to the desired location.
  • To turn tiles on or off, tap the Personalize tile, and then tap the On/Off toggle on the items you want to add (on) or remove (off) from the home screen. Tap Done to save any changes and return to the home screen.
    番号 : Example of tiles toggled on
    The Personalize titles all toggled on
Frequently asked questions (FAQs)
Review these frequently asked questions about the HP Smart app.
Get assistance from other customers on the HP Consumer Forums.


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