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COMUNICAZIONE DI SUPPORTO- CUSTOMER ADVISORY

ID documento: c04035175

Versione: 1

PC portatili HP - Il computer portatile è rallentato in modo anomalo dopo essere rimasto acceso per diversi giorni

AVVISO:: le informazioni riportate in questo documento, inclusi i prodotti e le versioni software, sono aggiornate alla data del rilascio.Questo documento è soggetto a modifiche senza preavviso.

Data di rilascio : 05-Dec-2013

Ultimo aggiornamento : 16-Dec-2013

DESCRIZIONE
Il computer è rallentato in modo anomalo dopo essere rimasto acceso per diversi giorni. Il riavvio del computer non risolve il problema. Si verifica solo con un HDD 320GB Seagate.

AMBITO DI APPLICAZIONE
Le informazioni in questo documento si applicano ai seguenti computer portatili con Hard Drive Seagate 320GB Julius installato:
Computer:
  • Notebook Compaq 320
  • Notebook Compaq 325
  • Notebook Compaq 420
  • Notebook Compaq 421
  • Notebook Compaq 435
  • Notebook Compaq 436
  • Notebook Compaq 620
  • Serie PC Compaq Mini 110c-1000
  • Serie PC Compaq Mini 311c-1000
  • PC Compaq Mini serie CQ10-600
  • PC Compaq Mini serie CQ10-800
  • Notebook Compaq Presario serie CQ32-200
  • Notebook Compaq Presario serie CQ40-000
  • Notebook Compaq Presario serie CQ42-200
  • Notebook Compaq Presario serie CQ42-300
  • Notebook Compaq Presario serie CQ42-300
  • Notebook Compaq Presario serie CQ42-400
  • Notebook Compaq Presario serie CQ45-100
  • Notebook Compaq Presario serie CQ45-200
  • Notebook Compaq Presario serie CQ45-300
  • Notebook Compaq Presario serie CQ45-400
  • Notebook Compaq Presario serie CQ56-100
  • Notebook Compaq Presario serie CQ56-100
  • Notebook Compaq Presario serie CQ56-200
  • Notebook Compaq Presario serie CQ56-200
  • Notebook Compaq Presario serie CQ60-100
  • Notebook Compaq Presario serie CQ60-200
  • Notebook Compaq Presario serie CQ60-300
  • Notebook Compaq Presario serie CQ60-400
  • Notebook Compaq Presario serie CQ60-600
  • Notebook Compaq Presario serie CQ62-300
  • Notebook Compaq Presario serie CQ62-300
  • Notebook Compaq Presario serie CQ62-400
  • Notebook Compaq Presario serie CQ62-400
  • Notebook Compaq Presario serie CQ62-400
  • Notebook Compaq Presario serie CQ62-a00
  • Notebook Compaq Presario serie CQ70-200
  • Notebook Compaq Presario serie CQ71-100
  • Notebook Compaq Presario serie CQ71-200
  • Notebook Compaq Presario serie CQ71-300
  • Notebook Compaq Presario serie CQ72-100
  • Notebook HP 3125
  • Notebook HP 420
  • Notebook HP 421
  • Notebook HP 425
  • Notebook HP 430
  • Notebook HP 431
  • Notebook HP 435
  • Notebook HP 620
  • Notebook HP 625
  • Notebook HP 630
  • Notebook HP 631
  • Notebook HP 631
  • Notebook HP 635
  • Notebook HP 635
  • PC portatile HP Compaq 2230s
  • Notebook HP EliteBook 2170p
  • Notebook HP EliteBook 2560p
  • Notebook HP EliteBook 2570p
  • Notebook HP EliteBook 2570p
  • Tablet PC HP EliteBook 2760p
  • Notebook HP EliteBook 8460p
  • Workstation portatile HP EliteBook 8460w
  • Notebook HP EliteBook 8470p
  • Workstation portatile HP EliteBook 8470w
  • Notebook HP EliteBook 8560p
  • Workstation portatile HP EliteBook 8560w
  • Notebook HP EliteBook 8570p
  • Workstation portatile HP EliteBook 8570w
  • Workstation portatile HP EliteBook 8760w
  • Workstation portatile HP EliteBook 8770w
  • Notebook HP EliteBook Folio 9470m
  • Ultrabook HP EliteBook Folio 9470m
  • Ultrabook HP EliteBook Folio 9470m
  • PC portatili serie HP Envy 14-1000
  • Notebook HP ENVY 14-1000
  • Serie PC portatili HP ENVY 14-1100 Beats Edition
  • Serie PC portatili HP ENVY 14-1100 Beats Edition
  • Serie PC portatili HP ENVY 14-1100 Beats Edition
  • Notebook HP ENVY 14-1100
  • Notebook HP ENVY 14-1100
  • Notebook HP ENVY 14-1100
  • Notebook HP ENVY 14-1100
  • Serie PC portatili HP ENVY 14-1200 Beats Edition
  • Notebook HP ENVY 14-1200
  • Serie PC portatili HP ENVY 14-2000 Beats Edition
  • Notebook HP ENVY 14-2000
  • Notebook HP ENVY 15-3000
  • Notebook HP ENVY 15-3000
  • Notebook HP ENVY 15-3200
  • Notebook HP ENVY 17-1100
  • Notebook HP ENVY 17-1100
  • Serie PC portatili HP ENVY 17-2000 3D Edition
  • Notebook HP ENVY 17-2000
  • Serie PC portatili HP ENVY 17-3000 3D Edition
  • Notebook HP ENVY 17-3000
  • Notebook HP ENVY 17-3000
  • Serie PC portatili HP ENVY 17-3200 3D Edition
  • Notebook HP ENVY 17-3200
  • Notebook HP ENVY 4-1000
  • Sleekbook HP ENVY 4-1200
  • Ultrabook HP ENVY 4-1200
  • Notebook HP ENVY 6-1000
  • Sleekbook HP ENVY 6-1200
  • Ultrabook HP ENVY 6-1200
  • Notebook HP ENVY dv4-5200
  • Notebook HP ENVY dv6-7200
  • Notebook HP ENVY dv7-7200
  • Notebook HP ENVY dv7-7200
  • Notebook HP ENVY dv7-7200 Quad Edition
  • Notebook HP ENVY dv7-7200 Select Edition
  • Notebook HP ENVY m4-1100
  • Notebook HP ENVY m6-1100
  • Notebook HP ENVY m6-1100
  • Notebook HP ENVY m6-1200
  • Ultrabook HP ENVY Pro
  • Sleekbook HP ENVY 4-1000
  • Sleekbook HP ENVY 4-1000
  • Sleekbook HP ENVY 4-1100
  • Sleekbook HP ENVY 6-1000
  • Sleekbook HP ENVY 6-1000
  • Sleekbook HP ENVY 6-1100
  • Sleekbook HP ENVY 6-1100
  • Sleekbook HP ENVY TouchSmart 4-1200
  • Ultrabook HP ENVY TouchSmart 4-1200
  • Sleekbook HP ENVY TouchSmart 4-1100
  • Ultrabook HP ENVY TouchSmart 4-1100
  • Ultrabook HP ENVY 4-1000
  • Ultrabook HP ENVY 4-1100
  • Ultrabook HP ENVY 6-1000
  • Ultrabook HP ENVY 6-1000
  • Ultrabook HP ENVY 6-1100
  • Serie PC portatili HP G32-200
  • Serie PC portatili HP G32-300
  • Serie PC portatili HP G42-200
  • Serie PC portatili HP G42-300
  • Serie PC portatili HP G42-300
  • Serie PC portatili HP G42-400
  • Serie PC portatili HP G42-400
  • Serie PC portatili HP G56-100
  • Serie PC portatili HP G56-100
  • Serie PC portatili HP G56-100
  • Serie PC portatili HP G56-200
  • Serie PC portatili HP G60-100
  • Serie PC portatili HP G60-200
  • Serie PC portatili HP G60-500
  • Serie PC portatili HP G60-600
  • Serie PC portatili HP G62-300
  • Serie PC portatili HP G62-300
  • Serie PC portatili HP G62-400
  • Serie PC portatili HP G62-400
  • Serie PC portatili HP G62-400
  • Serie PC portatili HP G62-a00
  • Serie PC portatili HP G62-a00
  • Serie PC portatili HP G62-b00
  • Serie PC portatili HP G70-100
  • Serie PC portatili HP G70-200
  • Serie PC portatili HP G71-300
  • Serie PC portatili HP G72-100
  • Serie PC portatili HP G72-b00
  • Serie PC portatili HP G72-c00
  • Serie PC portatili HP Premium HDX16-1000
  • Serie PC portatili HP Premium HDX16-1100
  • Serie PC portatili HP Premium HDX16-1100
  • Serie PC portatili HP Premium HDX16-1200
  • Serie PC portatili HP Premium HDX16-1200
  • Serie PC portatili HP Premium HDX16-1300
  • Serie PC portatili HP Premium HDX18-1000
  • Serie PC portatili HP Premium HDX18-1100
  • Serie PC portatili HP Premium HDX18-1200
  • Serie PC portatili HP Premium HDX18-1200
  • Serie PC portatili HP Premium HDX18-1300
  • Serie PC portatili HP HDX16-1000
  • Serie PC portatili HP HDX16-1100
  • Serie PC portatili HP HDX18-1000
  • PC HP Mini 110-1000
  • PC HP Mini 110-3500
  • PC HP Mini 110-3600
  • PC HP Mini 110-3700
  • PC portatile HP Mini 1101
  • PC HP Mini 210-2000
  • PC HP Mini 210-2000
  • PC HP Mini 210-2100
  • PC HP Mini 210-2200
  • PC HP Mini 311-1000
  • Notebook HP Pavilion 14-10000
  • Notebook HP Pavilion 14-b100
  • Notebook HP Pavilion 14-b100
  • Ultrabook HP Pavilion 14-b100
  • Notebook HP Pavilion 15-b100
  • Notebook HP Pavilion 15-b100
  • Ultrabook HP Pavilion 15-b100
  • Serie PC portatili HP Pavilion dm1-2000 Entertainment
  • Entertainment Notebook HP Pavilion dm1-3000
  • Entertainment Notebook HP Pavilion dm1-3200
  • Entertainment Notebook HP Pavilion dm1-4000
  • Entertainment Notebook HP Pavilion dm1-4000
  • Entertainment Notebook HP Pavilion dm1-4100 by Alexandre Herchcovitch
  • Entertainment Notebook HP Pavilion dm1-4100
  • Entertainment Notebook HP Pavilion dm1-4100
  • Entertainment Notebook HP Pavilion dm1-4100
  • Entertainment Notebook HP Pavilion dm1-4100
  • Entertainment Notebook HP Pavilion dm1-4200
  • Entertainment Notebook HP Pavilion dm1-4200
  • Notebook HP Pavilion dm1-4300
  • Notebook HP Pavilion dm1-4400
  • Entertainment Notebook HP Pavilion dm3-2100
  • Serie PC portatili HP Pavilion dm3-3000 Entertainment
  • Serie PC portatili HP Pavilion dm3t-3000 Entertainment
  • Serie PC portatili HP Pavilion dm4-1000 Entertainment
  • Serie PC portatili HP Pavilion dm4-1100 Entertainment
  • Entertainment Notebook HP Pavilion dm4-1200
  • Entertainment Notebook HP Pavilion dm4-1300
  • Entertainment Notebook HP Pavilion dm4-2000
  • Entertainment Notebook HP Pavilion dm4-2100
  • Entertainment Notebook HP Pavilion dm4-3000 Beats Edition
  • Entertainment NotebookHP Pavilion dm4-3000 Beats Edition
  • Entertainment Notebook HP Pavilion dm4-3000
  • Entertainment Notebook HP Pavilion dm4-3100 Beats Edition
  • Entertainment Notebook HP Pavilion dm4-3100
  • Entertainment Notebook HP Pavilion dv3-4100
  • Entertainment Notebook HP Pavilion dv3-4200
  • Entertainment Notebook HP Pavilion dv3-4300
  • Serie Entertainment Notebook HP Pavilion dv3500
  • Serie Entertainment Notebook HP Pavilion dv3600
  • Serie Entertainment Notebook HP Pavilion dv3600
  • Serie Entertainment Notebook HP Pavilion dv3700
  • Serie Entertainment Notebook HP Pavilion dv3800
  • Entertainment Notebook HP Pavilion dv4-1000
  • Entertainment Notebook HP Pavilion dv4-1100
  • Serie PC portatili HP Pavilion dv4-1100 Special Edition Entertainment
  • Entertainment Notebook HP Pavilion dv4-1200
  • Entertainment Notebook HP Pavilion dv4-1200
  • Serie PC portatili HP Pavilion dv4-1200 Special Edition Entertainment
  • Entertainment Notebook HP Pavilion dv4-1300
  • Entertainment Notebook HP Pavilion dv4-1400
  • Entertainment Notebook HP Pavilion dv4-1500
  • Entertainment Notebook HP Pavilion dv4-3000
  • Entertainment Notebook HP Pavilion dv4-3100
  • Entertainment Notebook HP Pavilion dv4-4000
  • Entertainment Notebook HP Pavilion dv4-4000
  • Entertainment Notebook HP Pavilion dv4-4100
  • Entertainment Notebook HP Pavilion dv4-4200
  • Entertainment Notebook HP Pavilion dv4-5000
  • Entertainment Notebook HP Pavilion dv4-5100
  • Entertainment Notebook HP Pavilion dv4-5a00
  • Entertainment Notebook HP Pavilion dv5-2000
  • Entertainment Notebook HP Pavilion dv5-2100
  • Entertainment Notebook HP Pavilion dv6-1000
  • Entertainment Notebook HP Pavilion dv6-1000
  • Entertainment Notebook HP Pavilion dv6-1100
  • Entertainment Notebook HP Pavilion dv6-1200
  • Entertainment Notebook HP Pavilion dv6-1200
  • Entertainment Notebook HP Pavilion dv6-1300
  • Entertainment Notebook HP Pavilion dv6-2000
  • Entertainment Notebook HP Pavilion dv6-3100
  • Entertainment Notebook HP Pavilion dv6-3100
  • Serie Entertainment Notebook HP Pavilion dv6-3100 Select Edition
  • Entertainment Notebook HP Pavilion dv6-3200
  • Entertainment Notebook HP Pavilion dv6-3200
  • Entertainment Notebook HP Pavilion dv6-3200
  • Entertainment Notebook HP Pavilion dv6-3200
  • Serie Entertainment Notebook HP Pavilion dv6-3200 Select Edition
  • Entertainment Notebook HP Pavilion dv6-4000
  • Entertainment Notebook HP Pavilion dv6-6000
  • Entertainment Notebook HP Pavilion dv6-6000
  • Entertainment Notebook HP Pavilion dv6-6100
  • Entertainment Notebook HP Pavilion dv6-6100
  • Serie Entertainment Notebook HP Pavilion dv6-6100 Quad Edition
  • Serie Entertainment Notebook HP Pavilion dv6-6100 Select Edition
  • Entertainment Notebook HP Pavilion dv6-6200
  • Entertainment Notebook HP Pavilion dv6-6200
  • Serie Entertainment Notebook HP Pavilion dv6-6b00
  • Serie Entertainment Notebook HP Pavilion dv6-6b00
  • Serie Entertainment Notebook HP Pavilion dv6-6b00 Quad Edition
  • Serie Entertainment Notebook HP Pavilion dv6-6b00 Quad Edition
  • Serie Entertainment Notebook HP Pavilion dv6-6b00 Select Edition
  • Serie Entertainment Notebook HP Pavilion dv6-6c00
  • Serie Entertainment Notebook HP Pavilion dv6-6c00
  • Serie Entertainment Notebook HP Pavilion dv6-6c00 Quad Edition
  • Serie Entertainment Notebook HP Pavilion dv6-6c00 Quad Edition
  • Entertainment NotebookHP Pavilion dv6-6c00 Select Edition
  • Entertainment Notebook HP Pavilion dv6-7000
  • Entertainment Notebook HP Pavilion dv6-7000
  • Serie Entertainment Notebook HP Pavilion dv6-7000 Quad Edition
  • Serie Entertainment Notebook HP Pavilion dv6-7000 Select Edition
  • Entertainment Notebook HP Pavilion dv6-7100
  • Entertainment Notebook HP Pavilion dv6-7100
  • Entertainment Notebook HP Pavilion dv6-7100
  • Entertainment Notebook HP Pavilion dv7-1200
  • Entertainment Notebook HP Pavilion dv7-2000
  • Entertainment Notebook HP Pavilion dv7-2000
  • Entertainment Notebook HP Pavilion dv7-2100
  • Entertainment Notebook HP Pavilion dv7-2100
  • Entertainment Notebook HP Pavilion dv7-2200
  • Entertainment Notebook HP Pavilion dv7-3000
  • Entertainment Notebook HP Pavilion dv7-3000
  • Entertainment Notebook HP Pavilion dv7-4100
  • Entertainment Notebook HP Pavilion dv7-4100
  • Entertainment Notebook HP Pavilion dv7-4200
  • Entertainment Notebook HP Pavilion dv7-4200
  • Entertainment Notebook HP Pavilion dv7-4200
  • Entertainment Notebook HP Pavilion dv7-4300
  • Entertainment Notebook HP Pavilion dv7-5000
  • Entertainment Notebook HP Pavilion dv7-6000
  • Entertainment Notebook HP Pavilion dv7-6000
  • Entertainment Notebook HP Pavilion dv7-6000
  • Entertainment Notebook HP Pavilion dv7-6100
  • Entertainment Notebook HP Pavilion dv7-6100
  • Entertainment Notebook HP Pavilion dv7-6100
  • Serie Entertainment Notebook HP Pavilion dv7-6100 Quad Edition
  • Entertainment Notebook HP Pavilion dv7-6200
  • Serie Entertainment Notebook HP Pavilion dv7-6200 Quad Edition
  • Serie Entertainment Notebook HP Pavilion dv7-6b00
  • Serie Entertainment Notebook HP Pavilion dv7-6b00
  • Serie Entertainment Notebook HP Pavilion dv7-6b00
  • Serie Entertainment Notebook HP Pavilion dv7-6b00 Quad Edition
  • Serie Entertainment Notebook HP Pavilion dv7-6c00
  • Entertainment Notebook HP Pavilion dv7-6c00 Quad Edition
  • Entertainment Notebook HP Pavilion dv7-7000
  • Entertainment Notebook HP Pavilion dv7-7000
  • Serie Entertainment Notebook HP Pavilion dv7-7000 Quad Edition
  • Serie Entertainment Notebook HP Pavilion dv7-7000 Select Edition
  • Entertainment Notebook HP Pavilion dv7-7100
  • Entertainment Notebook HP Pavilion dv7-7100
  • Entertainment Notebook HP Pavilion dv7-7100
  • Serie PC portatili HP Pavilion g4-1000
  • Serie PC portatili HP Pavilion g4-1000
  • Serie PC portatili HP Pavilion g4-1100
  • Serie PC portatili HP Pavilion g4-1100
  • Serie PC portatili HP Pavilion g4-1200
  • Serie PC portatili HP Pavilion g4-1200
  • Serie PC portatili HP Pavilion g4-1200
  • Serie PC portatili HP Pavilion g4-1300
  • Serie PC portatili HP Pavilion g4-1300
  • Serie PC portatili HP Pavilion g4-1300
  • Serie PC portatili HP Pavilion g4-1400
  • Serie PC portatili HP Pavilion g4-2000
  • Serie PC portatili HP Pavilion g4-2000
  • Serie PC portatili HP Pavilion g4-2000
  • Serie PC portatili HP Pavilion g4-2100
  • Serie PC portatili HP Pavilion g4-2100
  • Serie PC portatili HP Pavilion g4-2200
  • Serie PC portatili HP Pavilion g4-2200
  • Serie PC portatili HP Pavilion g4-2300
  • Serie PC portatili HP Pavilion g6-1000
  • Serie PC portatili HP Pavilion g6-1100
  • Serie PC portatili HP Pavilion g6-1200
  • Serie PC portatili HP Pavilion g6-1200
  • Serie PC portatili HP Pavilion g6-1300
  • Serie PC portatili HP Pavilion g6-1300
  • Serie notebook HP Pavilion g6-1a00
  • Serie notebook HP Pavilion g6-1a00
  • Serie notebook HP Pavilion g6-1a00
  • Serie notebook HP Pavilion g6-1b00
  • Serie notebook HP Pavilion g6-1b00
  • Notebook HP Pavilion g6-1c00
  • Notebook HP Pavilion g6-1c00
  • Serie notebook HP Pavilion g6-1d00
  • Serie notebook HP Pavilion g6-1d00
  • Serie PC portatili HP Pavilion g6-2000
  • Serie PC portatili HP Pavilion g6-2000
  • Entertainment Notebook HP Pavilion g6-2000 Select Edition
  • Serie PC portatili HP Pavilion g6-2100
  • Serie PC portatili HP Pavilion g6-2100
  • Serie PC portatili HP Pavilion g6-2200
  • Serie PC portatili HP Pavilion g6-2200
  • Entertainment Notebook HP Pavilion g6-2200 Select Edition
  • Serie PC portatili HP Pavilion g6-2300
  • Serie PC portatili HP Pavilion g6-2300
  • Entertainment Notebook HP Pavilion g6-2300 Select Edition
  • Serie PC portatili HP Pavilion g7-1000
  • Serie PC portatili HP Pavilion g7-1100
  • Serie PC portatili HP Pavilion g7-1200
  • Serie PC portatili HP Pavilion g7-1200
  • Serie PC portatili HP Pavilion g7-1300
  • Serie PC portatili HP Pavilion g7-1300
  • Serie PC portatili HP Pavilion g7-2000
  • Serie PC portatili HP Pavilion g7-2000
  • Serie PC portatili HP Pavilion g7-2100
  • Serie PC portatili HP Pavilion g7-2100
  • Serie PC portatili HP Pavilion g7-2100
  • Serie PC portatili HP Pavilion g7-2200
  • Serie PC portatili HP Pavilion g7-2200
  • Serie PC portatili HP Pavilion g7-2300
  • Serie PC portatili HP Pavilion g7-2300
  • Entertainment Notebook HP Pavilion m6-1000
  • Entertainment Notebook HP Pavilion m6-1000
  • Entertainment Notebook HP Pavilion m7-1000
  • Sleekbook HP Pavilion 14-b000
  • Sleekbook HP Pavilion 14-b000
  • Sleekbook HP Pavilion 15-b000
  • Sleekbook HP Pavilion 15-b000
  • Sleekbook HP Pavilion TouchSmart 15-b000
  • Sleekbook HP Pavilion TouchSmart 15-b100
  • Sleekbook HP Pavilion TouchSmart 15-b100
  • Ultrabook HP Pavilion 14-b000
  • Ultrabook HP Pavilion 15-b000
  • Notebook HP ProBook 2570p
  • Notebook HP ProBook 4230s
  • Notebook HP ProBook 4310s
  • Notebook HP ProBook 4311s
  • Notebook HP ProBook 4320s
  • Notebook HP ProBook 4321s
  • Notebook HP ProBook 4325s
  • Notebook HP ProBook 4326s
  • Notebook HP ProBook 4330s
  • Notebook HP ProBook 4331s
  • Notebook HP ProBook 4340s
  • Notebook HP ProBook 4341s
  • Notebook HP ProBook 440 G0
  • Notebook HP ProBook 4410s
  • Notebook HP ProBook 4420s
  • Notebook HP ProBook 4425s
  • Notebook HP ProBook 4430s
  • Notebook HP ProBook 4431s
  • Notebook HP ProBook 4435s
  • Notebook HP ProBook 4436s
  • Notebook HP ProBook 4440s
  • Notebook HP ProBook 4441s
  • Notebook HP ProBook 4445s
  • Notebook HP ProBook 4446s
  • Notebook HP ProBook 445 G1
  • Notebook HP ProBook 450 G0
  • Notebook HP ProBook 4520s
  • Notebook HP ProBook 4525s
  • Notebook HP ProBook 4530s
  • Notebook HP ProBook 4535s
  • Notebook HP ProBook 4540s
  • Notebook HP ProBook 4545s
  • Notebook HP ProBook 455 G1
  • Notebook HP ProBook 470 G0
  • Notebook HP ProBook 4710s
  • Notebook HP ProBook 4720s
  • Notebook HP ProBook 4730s
  • Notebook HP ProBook 4740s
  • Notebook HP ProBook 5330m
  • Notebook HP ProBook 6360b
  • Notebook HP ProBook 6460b
  • Notebook HP ProBook 6465b
  • Notebook HP ProBook 6470b
  • Notebook HP ProBook 6475b
  • Notebook HP ProBook 6560b
  • Notebook HP ProBook 6565b
  • Notebook HP ProBook 6570b
  • Ultrabook HP Spectre XT TouchSmart 15-4100
  • Ultrabook HP Spectre XT TouchSmart 15-4000
  • Serie PC portatili HP TouchSmart tm2-2100
  • Serie PC portatili HP TouchSmart tm2-2200
  • Serie PC portatili HP TouchSmart tx2-1000
  • Serie PC portatili HP TouchSmart tx2-1100
  • Serie PC portatili HP TouchSmart tx2-1200
  • Serie PC portatili HP TouchSmart tx2-1300
  • Serie PC portatili HP TouchSmart tx2-1300
Sistemi operativi:
  • Microsoft Windows 7 Enterprise (64 bit)
Unità disco rigido:
  • ST320LT007-9ZV142, Seagate 320GB
RISOLUZIONE
Per risolvere il problema, scaricare e installare il seguente SoftPaq:
Descrizione SoftPaq
Note sulla versione
Download del SoftPaq
Aggiornamento del firmware dell'unità disco rigido Seagate
Versione: 0006HPM1
Revisione: A
Nota:
Potrebbe essere disponibile una versione più recente di questo software. Controllare che siano disponibili versioni più recenti sul sito Web http://www.hp.com/.

Hardware platforms affected : Compaq 320 Notebook PC, Compaq 325 Notebook PC, Compaq 420 Notebook PC, Compaq 421 Notebook PC, Compaq 435 Notebook PC, Compaq 436 Notebook PC, Compaq 620 Notebook PC, Compaq Mini 110c-1000 PC series, Compaq Mini 311c-1000 PC series, Compaq Mini CQ10-600 PC series, Compaq Mini CQ10-800 PC series, Compaq Presario CQ32-200 Notebook PC series, Compaq Presario CQ40-100 Notebook PC series, Compaq Presario CQ40-200 Notebook PC series, Compaq Presario CQ40-300 Notebook PC series, Compaq Presario CQ40-400 Notebook PC series, Compaq Presario CQ40-500 Notebook PC series, Compaq Presario CQ40-600 Notebook PC series, Compaq Presario CQ42-200 Notebook PC series, Compaq Presario CQ42-300 Notebook PC series, Compaq Presario CQ42-400 Notebook PC series, Compaq Presario CQ45-100 Notebook PC series, Compaq Presario CQ45-200 Notebook PC series, Compaq Presario CQ45-300 Notebook PC series, Compaq Presario CQ45-400 Notebook PC series, Compaq Presario CQ56-100 Notebook PC series, Compaq Presario CQ56-200 Notebook PC series, Compaq Presario CQ60-100 Notebook PC series, Compaq Presario CQ60-200 Notebook PC series, Compaq Presario CQ60-300 Notebook PC series, Compaq Presario CQ60-400 Notebook PC series, Compaq Presario CQ60-600 Notebook PC series, Compaq Presario CQ62-300 Notebook PC series, Compaq Presario CQ62-400 Notebook PC series, Compaq Presario CQ62-a00 Notebook PC series, Compaq Presario CQ70-200 Notebook PC series, Compaq Presario CQ71-100 Notebook PC series, Compaq Presario CQ71-200 Notebook PC series, Compaq Presario CQ71-300 Notebook PC series, Compaq Presario CQ72-100 Notebook PC series (deleted), HP 3125 Notebook PC, HP 420 Notebook PC, HP 421 Notebook PC, HP 425 Notebook PC, HP 430 Notebook PC, HP 431 Notebook PC, HP 435 Notebook PC, HP 620 Notebook PC, HP 625 Notebook PC, HP 630 Notebook PC, HP 631 Notebook PC, HP 635 Notebook PC, HP Compaq 2230s Notebook PC, HP ENVY 14-1000 Notebook PC series, HP ENVY 14-1100 Beats Edition Notebook PC series, HP ENVY 14-1100 Notebook PC series, HP ENVY 14-1200 Beats Edition Notebook PC series, HP ENVY 14-1200 Notebook PC series, HP ENVY 14-2000 Beats Edition Notebook PC series, HP ENVY 14-2000 Notebook PC series, HP ENVY 15-3000 Notebook PC series, HP ENVY 15-3200 Notebook PC series, HP ENVY 17-1100 Notebook PC series, HP ENVY 17-2000 3D Edition Notebook PC series, HP ENVY 17-2000 Notebook PC series, HP ENVY 17-3000 3D Edition Notebook PC series, HP ENVY 17-3000 Notebook PC series, HP ENVY 17-3200 3D Edition Notebook PC series, HP ENVY 17-3200 Notebook PC series, HP ENVY 4-1000 Notebook PC series, HP ENVY 4-1200 Sleekbook, HP ENVY 4-1200 Ultrabook, HP ENVY 6-1000 Notebook PC series, HP ENVY 6-1200 Sleekbook, HP ENVY 6-1200 Ultrabook, HP ENVY Pro Ultrabook, HP ENVY Sleekbook 4-1000, HP ENVY Sleekbook 4-1100, HP ENVY Sleekbook 6-1000, HP ENVY Sleekbook 6-1100, HP ENVY TouchSmart 4-1200 Sleekbook, HP ENVY TouchSmart 4-1200 Ultrabook, HP ENVY TouchSmart Sleekbook 4-1100, HP ENVY TouchSmart Ultrabook 4-1100, HP ENVY Ultrabook 4-1000, HP ENVY Ultrabook 4-1100, HP ENVY Ultrabook 6-1000, HP ENVY Ultrabook 6-1100, HP ENVY dv4-5200 Notebook PC series, HP ENVY dv6-7200 Notebook PC series, HP ENVY dv7-7200 Notebook PC series, HP ENVY dv7-7200 Quad Edition Notebook PC series, HP ENVY dv7-7200 Select Edition Notebook PC series, HP ENVY m4-1100 Notebook PC series, HP ENVY m6-1100 Notebook PC series, HP ENVY m6-1200 Notebook PC series, HP EliteBook 2170p Notebook PC, HP EliteBook 2560p Notebook PC, HP EliteBook 2570p Notebook PC, HP EliteBook 2760p Tablet PC, HP EliteBook 8460p Notebook PC, HP EliteBook 8460w Mobile Workstation, HP EliteBook 8470p Notebook PC, HP EliteBook 8470w Mobile Workstation, HP EliteBook 8560p Notebook PC, HP EliteBook 8560w Mobile Workstation, HP EliteBook 8570p Notebook PC, HP EliteBook 8570w Mobile Workstation, HP EliteBook 8760w Mobile Workstation, HP EliteBook 8770w Mobile Workstation, HP EliteBook Folio 9470m Notebook PC, HP EliteBook Folio 9470m Ultrabook, HP G32-200 Notebook PC series, HP G32-300 Notebook PC series, HP G42-200 Notebook PC series, HP G42-300 Notebook PC series, HP G42-400 Notebook PC series, HP G56-100 Notebook PC series, HP G56-200 Notebook PC series, HP G60-100 Notebook PC series, HP G60-200 Notebook PC series, HP G60-500 Notebook PC series, HP G60-600 Notebook PC series, HP G62-300 Notebook PC series, HP G62-400 Notebook PC series, HP G62-a00 Notebook PC series, HP G62-b00 Notebook PC series, HP G70-100 Notebook PC series, HP G70-200 Notebook PC series, HP G71-300 Notebook PC series, HP G72-100 Notebook PC series, HP G72-b00 Notebook PC series, HP G72-c00 Notebook PC series, HP HDX X16-1000 Premium Notebook PC series, HP HDX X16-1100 Premium Notebook PC series, HP HDX X16-1200 Premium Notebook PC series, HP HDX X16-1300 Premium Notebook PC series, HP HDX X18-1000 Premium Notebook PC series, HP HDX X18-1100 Premium Notebook PC series, HP HDX X18-1200 Premium Notebook PC series, HP HDX X18-1300 Premium Notebook PC series, HP Mini 110-1000 PC series, HP Mini 110-3500 PC series, HP Mini 110-3600 PC series, HP Mini 110-3700 PC series, HP Mini 1101, HP Mini 210-2000 PC series, HP Mini 210-2100 PC series, HP Mini 210-2200 PC series, HP Mini 311-1000 PC series, HP Pavilion 14-b100 Sleekbook, HP Pavilion 14-b100 Ultrabook, HP Pavilion 15-b100 Sleekbook, HP Pavilion 15-b100 Ultrabook, HP Pavilion Sleekbook 14-b000, HP Pavilion Sleekbook 15-b000, HP Pavilion TouchSmart 15-b000 Sleekbook, HP Pavilion TouchSmart 15-b100 Sleekbook, HP Pavilion Ultrabook 14-b000, HP Pavilion Ultrabook 15-b000, HP Pavilion dm1-2000 Entertainment Notebook PC series, HP Pavilion dm1-3000 Entertainment Notebook PC series, HP Pavilion dm1-3200 Entertainment Notebook PC series, HP Pavilion dm1-4000 Entertainment Notebook PC series, HP Pavilion dm1-4100 Entertainment Notebook PC series, HP Pavilion dm1-4100 by Alexandre Herchcovitch Entertainment Notebook PC series, HP Pavilion dm1-4200 Entertainment Notebook PC series, HP Pavilion dm1-4300 Notebook PC series, HP Pavilion dm1-4400 Notebook PC series, HP Pavilion dm3-2100 Entertainment Notebook PC series, HP Pavilion dm3-3000 Entertainment Notebook PC series, HP Pavilion dm4-1000 Entertainment Notebook PC series, HP Pavilion dm4-1100 Entertainment Notebook PC series, HP Pavilion dm4-1200 Entertainment Notebook PC series, HP Pavilion dm4-1300 Entertainment Notebook PC series, HP Pavilion dm4-2000 Entertainment Notebook PC series, HP Pavilion dm4-2100 Entertainment Notebook PC series, HP Pavilion dm4-3000 Beats Edition Entertainment Notebook PC series, HP Pavilion dm4-3000 Entertainment Notebook PC series, HP Pavilion dm4-3100 Beats Edition Entertainment Notebook PC series, HP Pavilion dm4-3100 Entertainment Notebook PC series, HP Pavilion dv3-4100 Entertainment Notebook PC series, HP Pavilion dv3-4200 Entertainment Notebook PC series, HP Pavilion dv3-4300 Entertainment Notebook PC series, HP Pavilion dv3500 Entertainment Notebook PC series, HP Pavilion dv3600 Entertainment Notebook PC series, HP Pavilion dv3700 Entertainment Notebook PC series, HP Pavilion dv3800 Entertainment Notebook PC series, HP Pavilion dv4-1000 Entertainment Notebook PC series, HP Pavilion dv4-1100 Entertainment Notebook PC series, HP Pavilion dv4-1100 Special Edition Entertainment Notebook PC series, HP Pavilion dv4-1200 Entertainment Notebook PC series, HP Pavilion dv4-1200 Special Edition Entertainment Notebook PC series, HP Pavilion dv4-1300 Entertainment Notebook PC series, HP Pavilion dv4-1400 Entertainment Notebook PC series, HP Pavilion dv4-1500 Entertainment Notebook PC series, HP Pavilion dv4-3000 Entertainment Notebook PC series, HP Pavilion dv4-3100 Entertainment Notebook PC series, HP Pavilion dv4-4000 Entertainment Notebook PC series, HP Pavilion dv4-4100 Entertainment Notebook PC series, HP Pavilion dv4-4200 Entertainment Notebook PC series, HP Pavilion dv4-5000 Entertainment Notebook PC series, HP Pavilion dv4-5100 Entertainment Notebook PC series, HP Pavilion dv4-5a00 Entertainment Notebook PC series, HP Pavilion dv5-2000 Entertainment Notebook PC series, HP Pavilion dv5-2100 Entertainment Notebook PC series, HP Pavilion dv6-1000 Entertainment Notebook PC series, HP Pavilion dv6-1100 Entertainment Notebook PC series, HP Pavilion dv6-1200 Entertainment Notebook PC series, HP Pavilion dv6-1300 Entertainment Notebook PC series, HP Pavilion dv6-2000 Entertainment Notebook PC series, HP Pavilion dv6-3100 Entertainment Notebook PC series, HP Pavilion dv6-3100 Select Edition Entertainment Notebook PC series, HP Pavilion dv6-3200 Entertainment Notebook PC series, HP Pavilion dv6-3200 Select Edition Entertainment Notebook PC series, HP Pavilion dv6-4000 Entertainment Notebook PC series, HP Pavilion dv6-6000 Entertainment Notebook PC series, HP Pavilion dv6-6100 Entertainment Notebook PC series, HP Pavilion dv6-6100 Quad Edition Entertainment Notebook PC series, HP Pavilion dv6-6100 Select Edition Entertainment Notebook PC series, HP Pavilion dv6-6200 Entertainment Notebook PC series, HP Pavilion dv6-6b00 Entertainment Notebook PC series, HP Pavilion dv6-6b00 Quad Edition Entertainment Notebook PC series, HP Pavilion dv6-6b00 Select Edition Entertainment Notebook PC series, HP Pavilion dv6-6c00 Entertainment Notebook PC series, HP Pavilion dv6-6c00 Quad Edition Entertainment Notebook PC series, HP Pavilion dv6-6c00 Select Edition Entertainment Notebook PC series, HP Pavilion dv6-7000 Entertainment Notebook PC series, HP Pavilion dv6-7000 Quad Edition Entertainment Notebook PC series, HP Pavilion dv6-7000 Select Edition Entertainment Notebook PC series, HP Pavilion dv6-7100 Entertainment Notebook PC series, HP Pavilion dv7-1200 Entertainment Notebook PC series, HP Pavilion dv7-2000 Entertainment Notebook PC series, HP Pavilion dv7-2100 Entertainment Notebook PC series, HP Pavilion dv7-2200 Entertainment Notebook PC series, HP Pavilion dv7-3000 Entertainment Notebook PC series, HP Pavilion dv7-4100 Entertainment Notebook PC series, HP Pavilion dv7-4200 Entertainment Notebook PC series, HP Pavilion dv7-4300 Entertainment Notebook PC series, HP Pavilion dv7-5000 Entertainment Notebook PC series, HP Pavilion dv7-6000 Entertainment Notebook PC series, HP Pavilion dv7-6100 Entertainment Notebook PC series, HP Pavilion dv7-6100 Quad Edition Entertainment Notebook PC series, HP Pavilion dv7-6200 Quad Edition Entertainment Notebook PC series, HP Pavilion dv7-6b00 Entertainment Notebook PC series, HP Pavilion dv7-6b00 Quad Edition Entertainment Notebook PC series, HP Pavilion dv7-6c00 Entertainment Notebook PC series, HP Pavilion dv7-6c00 Quad Edition Entertainment Notebook PC series, HP Pavilion dv7-7000 Entertainment Notebook PC series, HP Pavilion dv7-7000 Quad Edition Entertainment Notebook PC series, HP Pavilion dv7-7000 Select Edition Entertainment Notebook PC series, HP Pavilion dv7-7100 Entertainment Notebook PC series, HP Pavilion g4-1000 Notebook PC series, HP Pavilion g4-1100 Notebook PC series, HP Pavilion g4-1200 Notebook PC series, HP Pavilion g4-1300 Notebook PC series, HP Pavilion g4-1400 Notebook PC series, HP Pavilion g4-2000 Notebook PC series, HP Pavilion g4-2100 Notebook PC series, HP Pavilion g4-2200 Notebook PC series, HP Pavilion g4-2300 Notebook PC series, HP Pavilion g6-1000 Notebook PC series, HP Pavilion g6-1100 Notebook PC series, HP Pavilion g6-1200 Notebook PC series, HP Pavilion g6-1300 Notebook PC series, HP Pavilion g6-1a00 Notebook PC series, HP Pavilion g6-1b00 Notebook PC series, HP Pavilion g6-1c00 Notebook PC series, HP Pavilion g6-1d00 Notebook PC series, HP Pavilion g6-2000 Notebook PC series, HP Pavilion g6-2000 Select Edition Notebook PC series, HP Pavilion g6-2100 Notebook PC series, HP Pavilion g6-2200 Notebook PC series, HP Pavilion g6-2200 Select Edition Notebook PC series, HP Pavilion g6-2300 Notebook PC series, HP Pavilion g6-2300 Select Edition Notebook PC series, HP Pavilion g7-1000 Notebook PC series, HP Pavilion g7-1100 Notebook PC series, HP Pavilion g7-1200 Notebook PC series, HP Pavilion g7-1300 Notebook PC series, HP Pavilion g7-2000 Notebook PC series, HP Pavilion g7-2100 Notebook PC series, HP Pavilion g7-2200 Notebook PC series, HP Pavilion g7-2300 Notebook PC series, HP Pavilion m6-1000 Entertainment Notebook PC series, HP Pavilion m7-1000 Entertainment Notebook PC series, HP ProBook 4230s Notebook PC, HP ProBook 4310s Notebook PC, HP ProBook 4311s Notebook PC, HP ProBook 4320s Notebook PC, HP ProBook 4321s Notebook PC, HP ProBook 4325s Notebook PC, HP ProBook 4326s Notebook PC, HP ProBook 4330s Notebook PC, HP ProBook 4331s Notebook PC, HP ProBook 4340s Notebook PC, HP ProBook 4341s Notebook PC, HP ProBook 440 G0 Notebook PC, HP ProBook 4410s Notebook PC, HP ProBook 4420s Notebook PC, HP ProBook 4425s Notebook PC, HP ProBook 4430s Notebook PC, HP ProBook 4431s Notebook PC, HP ProBook 4435s Notebook PC, HP ProBook 4436s Notebook PC, HP ProBook 4440s Notebook PC, HP ProBook 4445s Notebook PC, HP ProBook 4446s Notebook PC, HP ProBook 445 G1 Notebook PC, HP ProBook 450 G0 Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4525s Notebook PC, HP ProBook 4530s Notebook PC, HP ProBook 4535s Notebook PC, HP ProBook 4540s Notebook PC, HP ProBook 4545s Notebook PC, HP ProBook 455 G1 Notebook PC, HP ProBook 470 G0 Notebook PC, HP ProBook 4710s Notebook PC, HP ProBook 4720s Notebook PC, HP ProBook 4730s Notebook PC, HP ProBook 4740s Notebook PC, HP ProBook 5330m Notebook PC, HP ProBook 6360b Notebook PC, HP ProBook 6460b Notebook PC, HP ProBook 6465b Notebook PC, HP ProBook 6470b Notebook PC, HP ProBook 6475b Notebook PC, HP ProBook 6560b Notebook PC, HP ProBook 6565b Notebook PC, HP ProBook 6570b Notebook PC, HP Spectre XT TouchSmart 15-4100 Ultrabook, HP Spectre XT TouchSmart Ultrabook 15-4000, HP TouchSmart tm2-2100 Notebook PC series, HP TouchSmart tm2-2200 Notebook PC series, HP TouchSmart tx2-1000 Notebook PC series, HP TouchSmart tx2-1100 Notebook PC series, HP TouchSmart tx2-1200 Notebook PC series, HP TouchSmart tx2-1300 Notebook PC series

Sistemi operativi interessati : Microsoft Windows 7 Enterprise (64-bit) (deleted)

Software interessato : Non applicabile

ID riferimento incrociato comunicazione di supporto : IA03944597

HP Inc. declina ogni responsabilità per eventuali omissioni ed errori tecnici o editoriali contenuti nel presente documento.Le informazioni vengono fornite "così come sono" senza garanzie di alcun tipo.Secondo quanto previsto dalla legge, né HP né le sue associate, subappaltatori o fornitori potranno essere ritenuti responsabili per qualsiasi danno incidentale, speciale o derivante compresi i costi per i tempi di inattività, perdita di profitti, danni imputabili a forniture di prodotti o servizi sostitutivi oppure a perdite di dati o ripristino di software.Le informazioni contenute nel presente documento sono soggette a modifiche senza preavviso.HP Inc. e i nomi dei prodotti HP sono marchi di HP Inc. negli Stati Uniti e in altri Paesi.I nomi degli altri prodotti e delle società qui riportati potrebbero essere marchi dei loro rispettivi proprietari.

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Paese/area geografica: Flag Italia

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