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Benvenuti nell'Assistenza clienti HP

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Stampanti HP Deskjet serie 3000 – Utilizzo dell'assistente di stampa per la calibratura della stampante, il controllo dei livelli di inchiostro, la stampa di una pagina test e la pulizia delle cartucce di stampa

Introduction
The Printer Assistant is a helpful tool that is automatically loaded to the desktop of your computer during the installation process (except during an Add Printer install.) The Printer Assistant may be used to view printer documentation, productivity solutions, and troubleshooting support. It can also be used to access printer and software utilities, HP support, and shopping links to printer supplies and other HP products.
If the Printer Assistant has been deleted from the system, some tasks can still be accomplished in the printer Toolbox. Instructions for opening the Toolbox appear at the end of this document.
If the Printer Assistant icon is on the Desktop, proceed to ”Opening the Printer Assistant."
Opening the Printer Assistant
Double-clicking the Printer Assistant icon on the Desktop (see Figure 1) accesses the HP Printer Assistant (see Figure 2).
Figura : Printer Assistant icon
Features of the Printer Assistant
The following is a list of features found in the Printer Assistant.
  • User's Guide
  • Refer to the User's Guide for information on getting started, special features, printing, and more.
  • Customer Care or Support
  • Obtain information about on-line support, phone support, and other support information.
  • Printing Ideas
  • Print a sample, print photos, get other printing ideas, and find out about e-learning opportunities offered by HP, as well as other ideas for using the printer in the home and in the office.
  • Shopping or Supplies
  • Purchase your supplies and accessories on-line using this link.
  • Tools and Updates or Utilities
  • Access various tools to help you configure, maintain, or update your printer. Included in this section are the following:
    • Calibrating the printer
    • Printing a test page
    • Cleaning the print cartridge
    • Checking the ink level of the cartridges
Opening and using the Toolbox
If the Printer Assistant and its files have been deleted from the system, the maintenance features in the Tools and Updates section of the Printer Assistant are available in the Toolbox.
Open the Toolbox and perform the services by following the instructions below.
  1. Right-click the Printer Settings icon on the Task bar (see Figure 3).
    Figura : Printer Settings Icon
  2. Click Open HP Deskjet 3XXX series Toolbox.
  3. Select the desired tab and function in the HP Deskjet 3XXX Toolbox.
  4. Follow the on-screen instructions to accomplish the desired task in the Toolbox.

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