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HP Customer Support - Knowledge Base

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  • Information
    Facing print or scan issues after updating to macOS Catalina 10.15?

    Use AirPrint to print & Image Capture to scan.

    Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP Sprocket Printers - Blinking Red Status Indicator Light

This document is for HP Sprocket printers and the HP sprocket app.
During a print job, the Sprocket stops feeding photo paper, the Status Indicator light turns red and blinks, and one of the following error messages can display on the HP sprocket app.
  • Out of Paper
  • Top Cover Open
  • Paper Jammed
  • Incorrect Paper Type
Read the section that matches your error message. If you did not receive an error message, read Resolve a blinking red light when an error message does not display.

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Country/Region: Flag India

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