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HP Customer Support - Knowledge Base

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain InkJet and LaserJet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the  Security Bulletin.

    Information

    Dear Customer, HP remains committed to serve you even during the current pandemic situation by ensuring the continuity of our operations. Given the evolving Covid-19 situation in the country, you might experience some delay in delivering Onsite support to locations which are not accessible due to local Govt regulations. Thank You for your understanding and support.

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP OfficeJet Pro 8700 Printers - 'Out of Paper' Displays, Printer Does Not Pick Up Paper

This document is for the HP OfficeJet 8702, OfficeJet Pro 8710, 8715, 8718, 8719, 8720, 8725, 8727, 8728, 8730, 8732M, 8740, and 8745 All-in-One printers.
During a print, copy, or scan job, the printer does not feed paper from the input tray or automatic document feeder (ADF). The printer might make noises as though it is printing, but no paper moves through it.
note:
Your printer might look different than the printer shown, but the steps are the same.

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Country/Region: Flag India

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