CCX IP 400 series
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CCX IP 400 series

CCX IP 400 series

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Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode
Poly Lens Admin Cloud is available for your device. Enable management, insights, and software for your video, voice, or headset device.Access Poly Lens

Product specifications

Audio
Poly HD Voice; Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression; Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset; Poly NoiseBlockAI technology removes most background noise when using the speakerphone; TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex); Individual volume settings with visual feedback for each audio path; Voice activity detection; Comfort noise generation; DTMF tone generation (RFC 2833 and in-band); Low delay audio packet transmission; Adaptive jitter buffers
Ports
1 USB 2.0 Type-A (for media and storage applications); 2 RJ-45 (10/100/1000BASE-TX Mbps)
Color
Black
Management Software
Poly Lens; Poly Zero Touch Provisioning; Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management; Web UI to device IP address
Security management
802.1X Authentication and EAPOL Media encryption via SRTP; Digest authentication; Encrypted configuration files; HTTPS secure provisioning; Password login; Support for signed software executables; Support for URL syntax with password; Transport Layer Security (TLS); SRTP media encryption using AES 256 bits
Compatible Operating Systems
Android 9
Operating temperature range
0 to 40°C
Manufacturer Warranty
Poly standard one-year limited warranty
What's in the box
Console; Desk stand; Handset with handset cord; Network (LAN) cable-CAT-5E; Setup sheet

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