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HP LaserJet Pro MFP - Setting up the printer to send and receive faxes

Follow the steps in the order presented to set up the fax.

You can also create a fax using the HP Smart app, and then send it securely to a fax machine using the mobile fax feature. Use the HP Smart software to set up and use the printer's phone-based fax capabilities.

For information about setting up and using fax features with the HP Smart Admin dashboard, go to hpsmart.com.

Before you begin

Complete the printer setup before connecting the fax service.

Important:

Product may or may not have fax/telephone cord enclosed. If not provided to reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

Note:

In countries/regions that use serial telephone systems, an adapter is shipped with the printer. Use the adapter to connect other telecom devices to the same telephone jack that the printer is connected to.

Depending on the phone connection type, you might need a line-splitter and additional two-wire phone cords to complete the fax setup.

To identify the fax port and the telephone line-out port, look for the following icons on the rear of the printer:

Fax port icon

Telephone line-out port

Video overview

In addition to the instructions provided in this document, you can view the following video of how to set up the printer to send and receive faxes.

Step one: Identify the phone connection type

Review the following equipment and service types to determine which setup method to use. The method used depends on the equipment and services already installed on the phone system.

Note:

The printer is an analog device. HP recommends using the printer on a dedicated analog telephone line.

Dedicated phone line: The printer is the only piece of equipment or service connected to the phone line
Voice calls: Voice and fax calls use the same phone line
Answering machine: An answering machine answers voice calls on the same phone line used for fax calls
Voice mail: A voice-mail subscription service uses the same phone line as the fax
Distinctive ring service: A service from the telephone company that allows several phone numbers to be associated with one phone line, and each number has a different ring pattern; the printer detects the ring pattern assigned to it and answers the call
Computer dial-up modem: A computer uses the phone line to connect to the Internet through a dial-up connection
DSL line: A digital subscriber line (DSL) service from the telephone company; this service might be called ADSL in some countries/regions
PBX or ISDN phone system: A private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system
VoIP phone system: Voice over Internet protocol (VoIP) through an Internet provider

Step two: Set up the fax

Choose one of the options below that best describes the environment in which the printer will be sending and receiving faxes, and then follow the steps provided to set up the fax.

Note:

This printer is an analog fax device. HP recommends using the printer on a dedicated analog telephone line. For a digital environment, such as DSL, PBX, ISDN, or VoIP, make sure to use the correct filters and configure the digital settings correctly. For more information, contact the digital service provider.

Note:

Do not connect more than three devices to the telephone line.

Note:

Voicemail is not supported with this printer.

Follow the instructions depending on the type of control panel when setting up the fax settings on the printer.

Note:

The steps vary according to the type of control panel.

Touchscreen with white background

Touchscreen with black background

Dedicated phone line

Follow these steps to set up the printer on a dedicated phone line with no additional services.

Connect the phone cord that came with the printer to the fax port on the printer, and then to the telephone jack on the wall.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Turn on the printer.
Set the printer to answer fax calls automatically.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to Auto Answer, and then touch the toggle button to turn on the setting.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Answer Mode
  3. Select Automatic.
Continue to Step 3: Configure the fax time, date, and header in this document.

Shared phone line with a distinctive ring service

Follow these steps to set up the printer on a shared phone line with a distinctive ring service.

Connect the phone cord that came with the printer to the fax port on the printer, and then to the telephone jack on the wall.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Turn on the printer.
Set the printer to answer fax calls automatically.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to Auto Answer, and then touch the toggle button to turn on the setting.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Answer Mode
  3. Select Automatic.
Change the distinctive ring pattern setting.

Note:
By default, the printer is set to answer all ring patterns. If you do not set the Distinctive Ring to match the ring pattern assigned by the phone company, the printer might answer both voice calls and fax calls, or it might not answer at all.
- Touchscreen control panel with white background
  1. From the Preferences menu, scroll to and touch Distinctive Ring.
  2. In the list of options, touch the ring pattern assigned by the telephone company.
    
    Note:
    If you do not know the ring pattern assigned by the telephone company, check with the company and then repeat this procedure to set the ring pattern.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Distinctive Ring
  3. Select the ring pattern assigned by the telephone company.
    
    Note:
    If you do not know the ring pattern assigned by the telephone company, check with the company and then repeat this procedure to set the ring pattern.
Continue to Step 3: Configure the fax time, date, and header in this document.

Shared voice/fax line

Follow these steps to set up the printer on a shared voice/fax line.

Disconnect any devices that are connected to the telephone jack.
Connect the phone cord that came with the printer to the fax port on the printer, and then to the telephone jack on the wall.

Note:
Some countries/regions might require an adapter to the phone cord that came with the printer.
Connect the phone cord that is connected to the telephone to the telephone line-out port on the rear of the printer.
Turn on the printer.
Depending on the type of control panel, configure the Auto Answer or Answer Mode settings.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to Auto Answer, and then touch the toggle button to enable or disable the setting.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Answer Mode
  3. Select Automatic or Manual.
  4. Set the printer to check for a dial tone before sending a fax.
    
    Note:
    Enabling the Detect Dial Tone setting prevents the printer from sending a fax while someone is on the telephone.
    
    From the Fax Setup menu, open the Advanced Setup menu, select Detect Dial Tone, and then touch On.
Continue to Step 3: Configure the fax time, date, and header in this document.

Shared voice/fax line with an answering machine

Follow these steps to set up the printer on a shared voice/fax line with an answering machine.

Disconnect any devices that are connected to the telephone jack.
Connect the phone cord that came with the printer to the fax port on the printer, and then to the telephone jack on the wall.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Connect the answering machine phone cord to the telephone line-out port on the rear of the printer.

Note:
Connect the answering machine directly to the printer, or the answering machine might record fax tones from a sending fax machine and the printer might not receive faxes. If the answering machine does not have a built-in telephone, connect a telephone to the OUT port on the answering machine for convenience.
Turn on the printer.
Configure the Rings to Answer setting on the printer.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to and touch Rings to answer, select the number of rings, and then touch Done to return to the Preferences menu.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Rings to Answer
  3. Use the numeric keypad on the printer control panel to set the number of rings to five or more, and then touch the OK button.
Set the printer to answer fax calls automatically.
- Touchscreen control panel with white background
  1. Scroll to and touch Fax Setup, and then touch Preferences.
  2. Scroll to Auto Answer, and then touch the toggle button to turn on the setting.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Answer Mode
  3. Select Automatic.
  4. Set the printer to check for a dial tone before sending a fax.
    
    Note:
    Enabling the Detect Dial Tone setting prevents the printer from sending a fax while someone is on the telephone.
    
    From the Fax Setup menu, open the Advanced Setup menu, select Detect Dial Tone, and then touch On.
Continue to Step 3: Configure the fax time, date, and header in this document.

Shared voice/fax line with voice mail

Follow these steps to set up the printer on a shared voice/fax line with voicemail.

Connect the phone cord that came with the printer to the fax port on the printer, and then to the telephone jack on the wall.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Turn on the printer.
Depending on the type of printer control panel, disable the Auto Answer setting or set the Answer Mode to Manual.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to Auto Answer, and then touch the toggle button to disable the setting.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Answer Mode
  3. Select Manual.
  4. Set the printer to check for a dial tone before sending a fax.
    
    Note:
    Enabling the Detect Dial Tone setting prevents the printer from sending a fax while someone is on the telephone.
    
    From the Fax Setup menu, open the Advanced Setup menu, select Detect Dial Tone, and then touch On.
Continue to Step 3: Configure the fax time, date, and header in this document.

Fax line with a computer modem (no voice calls)

Follow these steps to set up the printer on a fax line with a computer modem and no voice calls:

Connect the phone cord that came with the printer to the fax port on the printer, and then to the telephone jack on the wall.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Connect the dial-up connection phone cord to the telephone line-out port on the rear of the printer.
Continue to Step 3: Configure the fax time, date, and header in this document.

Voice/fax line with a computer modem

Follow these steps to set up the printer on a voice/fax line with a computer modem.

Note:

This procedure requires a line splitter and additional two-wire phone cords.

Connect a phone cord between the telephone line-out port on the rear of the printer and the single port on the front of a line splitter.
Connect the dial-up connection phone cord to one of the two ports on the rear of the line splitter.
Connect the phone cord that is connected to the telephone to the other port on the rear of the line splitter.
Connect the phone cord that came with the printer to the fax port on the printer, and then to the telephone jack on the wall.
If the modem software is set to automatically receive faxes sent to the computer, turn off the setting.

Note:
If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes.
Depending on the type of control panel, configure the Auto Answer or Answer Mode settings.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to Auto Answer, and then touch the toggle to enable or disable the setting.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Answer Mode
  3. Select Automatic or Manual.
  4. Set the printer to check for a dial tone before sending a fax.
    
    Note:
    Enabling the Detect Dial Tone setting prevents the printer from sending a fax while someone is on the telephone.
    
    From the Fax Setup menu, open the Advanced Setup menu, select Detect Dial Tone, and then touch On.
Continue to Step 3: Configure the fax time, date, and header in this document.

Shared voice/fax line with a computer modem and an answering machine

Follow these steps to set up the printer on a voice/fax line with a computer modem and an answering machine.

Connect the dial-up connection phone cord to the telephone line-out port on the rear of the printer.
Connect the answering machine phone cord to the OUT port on the rear of the computer.

Note:
If the answering machine does not have a built-in telephone, connect a telephone to the OUT port on the answering machine for convenience.
Connect the phone cord that came with the printer to the fax port on the printer, and then to the telephone jack on the wall.
If the modem software is set to automatically receive faxes sent to the computer, turn off the setting.

Note:
If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes.
Turn on the printer.
Set the printer to answer fax calls automatically.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to Auto Answer, and then touch the toggle button to turn on the setting.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Answer Mode
  3. Select Automatic.
Configure the Rings to Answer setting on the printer.
- Touchscreen control panel with white background
  1. From the Preferences menu, scroll to and touch Rings to Answer.
  2. Set the number of rings to two rings more than the answering machine or computer voicemail, and then touch Done to return to the Preferences menu.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Rings to Answer
  3. Use the numeric keypad on the printer control panel to set the number of rings to two rings more than the answering machine or computer voicemail, and then touch the OK button.
  4. Set the printer to check for a dial tone before sending a fax.
    
    Note:
    Enabling the Detect Dial Tone setting prevents the printer from sending a fax while someone is on the telephone.
    
    From the Fax Setup menu, open the Advanced Setup menu, select Detect Dial Tone, and then touch On.
Continue to Step 3: Configure the fax time, date, and header in this document.

Shared voice/fax line with a computer modem and voicemail

Follow these steps to set up the printer on a shared voice/fax line with a computer modem and voicemail.

Note:

This procedure requires a line splitter and additional two-wire phone cords.

Connect the dial-up connection phone cord to one of the two ports on the rear of the line splitter.
Connect the phone cable that is connected to the telephone to the other port on the rear of the line splitter.
Connect a phone cord between the telephone line-out port on the printer and the single port on the front of the line splitter.
Connect the phone cord that came with the printer to the fax port on the printer, and then to the telephone jack on the wall.
Turn on the printer.
Depending on the type of printer control panel, disable the Auto Answer setting or set the Answer Mode to Manual.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to Auto Answer, and then touch the toggle button to disable the setting.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Answer Mode
  3. Select Manual.
  4. Set the printer to check for a dial tone before sending a fax.
    
    Note:
    Enabling the Detect Dial Tone setting prevents the printer from sending a fax while someone is on the telephone.
    
    From the Fax Setup menu, open the Advanced Setup menu, select Detect Dial Tone, and then touch On.
Continue to Step 3: Configure the fax time, date, and header in this document.

DSL line

Follow these steps to set up the printer on a DSL line with no additional services.

Connect the phone cord that came with the printer to the fax port on the printer, and then to the DSL filter.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Connect the DSL-filter cord to the telephone jack.
Turn on the printer.
Set the printer to answer fax calls automatically.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to Auto Answer, and then touch the toggle button to turn on the setting.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Answer Mode
  3. Select Automatic.
Continue to Step 3: Configure the fax time, date, and header in this document.

DSL fax line with an external modem

Follow these steps to set up the printer on a DSL fax line with an external modem.

Note:

This procedure requires a line splitter and additional two-wire phone cords.

Connect the phone cord that came with the printer to the fax port on the printer, and then to the DSL filter.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Connect the DSL-filter cord to one of the two ports on the rear of the line splitter.
Connect a phone cord between the single port on the front of the line splitter and the telephone jack on the wall.
Connect a phone cord between the other port on the rear of the line splitter and the OUT port of the DSL/ADSL modem.
Connect a phone cord between the computer and the IN port of the DSL/ADSL modem.
Turn on the printer.
Set the printer to answer fax calls automatically.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to Auto Answer, and then touch the toggle button to turn on the setting.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Answer Mode
  3. Select Automatic.
Configure the Rings to Answer setting on the printer.
- Touchscreen control panel with white background
  1. From the Preferences menu, scroll to and touch Rings to Answer.
  2. Set the number of rings to five or more, and then touch Done to return to the Preferences menu.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Basic Setup
    
    Rings to Answer
  3. Use the numeric keypad on the printer control panel to set the number of rings to five or more, and then touch the OK button.
  4. Set the printer to check for a dial tone before sending a fax.
    
    Note:
    Enabling the Detect Dial Tone setting prevents the printer from sending a fax while someone is on the telephone.
    
    From the Fax Setup menu, open the Advanced Setup menu, select Detect Dial Tone, and then touch On.
Continue to Step 3: Configure the fax time, date, and header in this document.

DSL voice/fax line with a computer modem

Follow these steps to set up the printer on DSL voice/fax line with a computer modem.

Note:

This procedure requires a line splitter and additional two-wire phone cords.

Connect the phone cord that came with the printer to the fax port on the printer, and then to the DSL filter.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Connect the DSL-filter cord to one of the two ports on the rear of the line splitter.
Connect a phone cord between the single port on the front of the line splitter and the telephone jack on the wall.
Connect a phone cord between the telephone line-out port on the rear of the printer and the port on the telephone.
Connect a phone cord between the other port on the rear of the line splitter and the OUT port on the DSL/ADSL modem.
Connect a phone cord between the computer and the IN port on the DSL/ADSL modem.
Connect a DSL filter to each phone that shares the phone number of the DSL service.

Note:
Telephones that share the phone number of the DSL service must connect to additional DSL filters to avoid noise when they are used to make voice calls.
For Touchscreen control panel with black background: Set the printer to check for a dial tone before sending a fax.

Note:
Enabling the Detect Dial Tone setting prevents the printer from sending a fax while someone is on the telephone.
1. From the Home screen on the printer control panel, touch the Setup button .
2. Open the following menus:
  1. Fax Setup
  2. Advanced Setup
  3. Detect Dial Tone
3. Select On.
Continue to Step 3: Configure the fax time, date, and header in this document.

Shared DSL voice/fax line with a computer modem and an answering machine

Follow these steps to set up the printer on a shared DSL voice/fax line with a computer modem and an answering machine.

Note:

This procedure requires a line splitter and additional two-wire phone cords.

Connect the phone cord that came with the printer to the fax port on the printer, and then to the DSL filter.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Connect the DSL-filter cord to one of the two ports on the rear of the line splitter.
Connect a phone cord between the single port on the front of the line splitter and the telephone jack on the wall.
Connect a phone cord between the other port on the rear of the line splitter and the OUT port on the DSL/ADSL modem.
Connect a phone cord between the phone port on the computer, and the IN port on the DSL/ADSL modem.
Connect the answering machine phone cord to the telephone line-out port on the rear of the printer.
Connect a DSL filter to each phone that shares the phone number of the DSL service.

Note:
Telephones that share the phone number of the DSL service must connect to additional DSL filters to avoid noise when they are used to make voice calls.
Continue to Step 3: Configure the fax time, date, and header in this document.

PBX phone system

Follow these steps to set up the printer on a PBX phone system.

Make sure that the PBX converter/terminal adapter is set to the correct switch type for the country/region.

Note:
If you do not know the switch type for your country/region, check with the local phone company.
Connect the phone cord that came with the printer to the fax port on the printer, and then to the PBX converter/terminal adapter designated for phone and fax use.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Continue to Step 3: Configure the fax time, date, and header in this document.

ISDN phone line

Follow these steps to set up the printer on an ISDN phone line.

Make sure that the ISDN converter/terminal adapter is set to the correct switch type for the country/region.

Note:
If you do not know the switch type for your country/region, check with the local phone company.
Connect the phone cord that came with the printer to the fax port on the printer, and then to the ISDN converter/terminal adapter designated for phone and fax use.

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Continue to Step 3: Configure the fax time, date, and header in this document.

VoIP phone system

Follow these steps to set up the printer on a VoIP phone system.

Note:

The printer is not guaranteed to send and receive faxes on a VoIP phone network.

Connect the phone cord that came with the printer to the fax port on the printer, and then to the rear of the hardware used to convert the analog voice/fax signal into a digital signal (For example, cable phone modem, analog adapter, or network switch).

Note:
Some countries/regions might require an adapter for the phone cord that came with the printer.
Turn on the printer.
Reduce the fax speed.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and touch Fax Setup, and then touch Preferences.
  3. Scroll to and touch Speed, and then touch Medium.
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Fax Setup
    
    Advanced Setup
    
    Fax Speed
  3. Select Medium (V.17).
Turn off Error Correction.
- Touchscreen control panel with white background
  1. From the Fax Setup, touch Preferences.
  2. Scroll to Error Correction Mode, and then touch the toggle button to turn off the setting.
- Touchscreen control panel with black background
  1. From the Service menu, select Fax Service.
  2. Select the Error Correction menu, and then select the Off option.
Continue to Step 3: Configure the fax time, date, and header in this document.

Step three: Configure the fax time, date, and header

Choose one of the methods below to configure the fax time, date, and header.

Note:

In the United States and many other countries/regions, setting the time, date, and other fax header information is a legal requirement.

Method one: Use the HP Fax Setup Wizard

Configure the fax settings using the HP Fax Setup Wizard in Windows.

Note:

Some operating systems do not support the Fax Setup Wizard.

Open the HP Printer Assistant:
- Windows 11: From the Start menu, click All Apps, click the HP folder, and then select the printer name.
  
  Windows 10: From the Start menu, click the HP folder, and then select the printer name.
- Windows 8.1: Click the down arrow in the lower left corner of the Start screen, and then click the printer name.
- Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then click the printer name.
- Windows 7: From the computer desktop, click Start, click All Programs, click HP, click the folder for the printer, and then click the printer name.
In the HP Printer Assistant, click Fax, and then click Fax Setup Wizard.
Follow the on-screen instructions in the HP Fax Setup Wizard to configure the fax settings.
Continue to Step four: Run a fax test in this document.

Method two: Use the printer control panel

Depending on the type of control panel, set the date, time, and header for the fax using the printer control panel (after first-time setup using the Fax Setup Wizard).

Note:

The steps vary according to the type of control panel.

Touchscreen with white background

Touchscreen with black background

Touchscreen control panel with white background

Follow these steps to set the date, time, and header for the fax using a touchscreen control panel with white background:

From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
Touch Preferences, and then touch Date and Time.
Touch Set the Date, swipe each column to set the month, day, and year, and then touch Done.
Touch Set the Time, swipe each column to set the hour, minute, and AM/PM setting, and then touch Done.
Touch the Back button to return to the Setup menu, and then scroll to and touch Fax Setup.
Touch Preferences, and then scroll to and touch Fax Header.
Enter your personal or company name using the touch keypad, and then touch Done.

Note:
The maximum number of characters for the fax header is 25.
Enter your fax number using the touch keypad, and then touch Done.

Note:
The maximum number of characters for the fax number is 20.
Continue to Step four: Run a fax test in this document.

Touchscreen control panel with black background

Follow these steps to set the date, time, and header for the fax using a touchscreen control panel with black background:

From the Home screen on the printer control panel, touch the Setup button .
Open the following menus:
1. Fax Setup
2. Basic Setup
Select Time/Date.
Select 12-hour clock or 24-hour clock.
Use the keypad to enter the current time, and then touch the OK button.

Note:
Touch the 123 button to open a keypad that contains special characters, if needed.
Select the date format.
Use the keypad to enter the current date, and then touch the OK button.
Select the Fax Header menu.
Use the keypad to enter the fax number, and then touch OK.

Note:
The maximum number of characters for the fax number is 20.
Use the keypad to enter the company name or header, and then touch OK.

Note:
The maximum number of characters for the fax header is 25.
Continue to Step four: Run a fax test in this document.

Method three: Use the HP Embedded Web Server (EWS)

Follow these steps to set the date, time, and header for the fax using the HP Embedded Web Server (EWS).

Note:

To access the EWS, you must first obtain the printer's IP address on the printer control panel.

Obtain the printer's IP address.
1. From the Home screen on the printer control panel, touch the Connection Information icon .
2. Touch the Network Connected icon , or the Network Wi-Fi On icon , to display the IP address or host name.
Open the Embedded Web Server.
1. On your computer, open a Web browser, and in the address bar, type the IP address or host name exactly as it displayed on the printer control panel.
  
  Example of an IP address in the browser address bar
2. Press Enter on the computer keyboard.
  
  Note:
  If the browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing the website will not harm the computer.
  
  The EWS opens.
On the EWS Home page, click the Fax tab.
Follow the on-screen instructions to configure the fax settings.

To modify the fax settings, select Settings in the left pane.
Continue to Step four: Run a fax test in this document.

Step four: Run a fax test

Run a fax test to make sure that the fax is set up correctly.

Note:

The steps vary according to the type of control panel.

Touchscreen with white background

Touchscreen with black background

Print a fax test report.
- Touchscreen control panel with white background
  1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .
  2. Scroll to and open the following menus:
    Fax Setup
    
    Tools
    
    Run Fax Test
- Touchscreen control panel with black background
  1. From the Home screen on the printer control panel, touch the Setup button .
  2. Open the following menus:
    Service
    
    Fax Service
    
    Run Fax Test
The printer prints a fax test report.
Review the test report.
- If the report indicates that the printer passed the test, the printer is ready to send and receive faxes.
- If the report indicates that the printer failed the test, review the report for more information on how to resolve the issue. The fax troubleshooting checklist has more information on resolving fax problems.

Additional information to configure the fax receive settings

Review the following information to configure the fax receive settings.

Go to HP LaserJet Pro MFP - Configure the receive fax settings.

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