This document provides information regarding changes HP implemented to estimate the life of a maintenance kit and suggestions on how to determine the estimated life of the maintenance kit.
Customers who have historically viewed the Maintenance Kit Interval and the Pages Since Last Maintenance information to calculate the estimated life of the maintenance kit should now view the Supplies Status Page to estimate the life of the maintenance kit. HP LaserJet Enterprise printers using firmware version 3.4 or newer will no longer list the Maintenance Kit Interval information on the Configuration Page. HP implemented this change because the number of Engine Rotations of a maintenance kit in these printers more accurately reflects the available usage of the maintenance kit.
The changes to the Configuration Page does not apply to HP LaserJet Enterprise Color printers as these printers utilize a separate fuser and transfer kit.
The removal of the Maintenance Kit Interval information in the Configuration Page applies to the following printer series:
HP LaserJet Enterprise 600 Printer M601
HP LaserJet Enterprise 600 Printer M602
HP LaserJet Enterprise 600 Printer M603
HP LaserJet Enterprise M604
HP LaserJet Enterprise M605
HP LaserJet Enterprise M606
HP LaserJet Enterprise M607
HP LaserJet Enterprise M608
HP LaserJet Enterprise M609
HP LaserJet Enterprise MFP M630
HP LaserJet Enterprise MFP M631
HP LaserJet Enterprise MFP M632
HP LaserJet Enterprise MFP M633
HP LaserJet Enterprise 700 Printer M712
HP LaserJet Enterprise MFP M725
HP LaserJet Enterprise M806 Printer
HP LaserJet Enterprise flow MFP M830
HP LaserJet Enterprise M4555 MFP
HP LaserJet Managed E60055
HP LaserJet Managed E60065
HP LaserJet Managed E60075
HP LaserJet Managed MFP E62555
HP LaserJet Managed MFP E62565
HP LaserJet Managed MFP E62575
A maintenance kit for a LaserJet printer includes paper pickup rollers, paper feed/separation rollers, a transfer roller, and a fuser assembly. When the printer reaches the maximum Engine Rotations, the maintenance kit should be replaced to maintain printer reliability and print quality.
For an HP LaserJet Enterprise printer, the pre-printing and post-printing routine requires the Engine Rotations of a printer’s rollers and fuser to keep the paper path clear. As a result, when the printer’s average print jobs are four pages or fewer, the number of Engine Rotations required could be greater than the number of printed pages. This would trigger the control panel of the printer to display a “Maintenance Kit very low” message earlier than the expected pages stated for the maintenance kit. The Pages Since Last Maintenance field was removed in version 4.8.
If customers print more than four pages with a Letter or A4 size paper, the expected estimated life of the maintenance kit will be as stated in the HP long-life consumables Data sheet.
In previous documents, the terms "cycles" and "rotations" were used interchangeably, but the cycles on the Configuration Page are not the rotations or gear cycles discussed in this document. "Cycles" are only linked to a page pick and have no link to the fuser rotations.
HP decided to change the measurement of the maintenance kit life estimates to be based on Engine Rotations instead of pages to more accurately reflect and communicate the life of the supply messages on the printer’s control panel.
Factors such as media size, media weight, print mode, environmental conditions and calibration cycles will impact the printer rotations.
Fuser gears and rollers in the printer |
Description |
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Illustration of the printer fuser gears and rollers, with the fuser area highlighted |
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To view the status of the maintenance kit gauge, print a Supplies Status Page from the printer’s control panel.
Depending on your printer’s control panel, use the procedure to print the Supplies Status Page.
Follow these steps to print a Supplies Status Page when using a LCD control panel:
Follow these steps to print a Supplies Status Page when using a Touchscreen control panel: