hp-support-head-portlet
Actions
- ${title}
hp-contact-secondary-navigation-portlet
Actions
- ${title}
hp-share-print-widget-portlet
Actions
- ${title}
hp-concentra-wrapper-portlet
Actions
- ${title}
HP LaserJet MFP M232 – M237 printers – An ‘rd’ error displays on the printer control panel
The message rd appears on the control panel of HP LaserJet MFP M232 – M237 printers and the printer does not respond. Update the printer firmware to resolve the problem.
You need a Windows PC to complete the update. If you don't have access to a Windows computer, contact HP Customer Support for further assistance.
Update printer firmware from a Windows PC
Update printer firmware from a Windows PC to resolve the error.
-
Connect a USB Type-A to Type-B cable to the USB port on the rear of the printer, and then to the computer.
Note:If the USB port is covered with a sticker (
), remove the sticker.
-
Click to download the M232-M237_Series_FW_Update-202XXXXX.exe firmware.
-
Select HP LaserJet M232-M237, and then click Send Firmware.
If the problem persists, contact HP Customer Support.
hp-feedback-input-portlet
Actions
- ${title}
hp-feedback-banner-portlet
Actions
- ${title}
hp-country-locator-portlet
Actions
- ${title}
India
hp-detect-load-my-device-portlet
Actions
- ${title}
hp-hero-support-search
Actions
- ${title}
