hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP PCs - Connecting a Bluetooth device (Windows)

This document is for HP and Compaq computers with Windows and Bluetooth connectivity.

Connecting a Bluetooth device to an HP computer

Follow these steps to connect your Bluetooth enabled device to a Windows 10 computer.

Use the Bluetooth settings to establish a connection with your device.

Note:

The following steps are for Windows 10. If you have a different version of Windows, the steps should be similar.

  1. Make sure the device you want to connect to is discoverable and within range of your computer.

    If the device is a headset, make sure it is on and set to Bluetooth. If the device is an Apple iOS or Android mobile device, go to the Settings menu and make sure Bluetooth is enabled and discoverable.

  2. In Windows, search for and open Bluetooth and other devices settings.

    If Bluetooth & other devices does not return in the search, your computer might not support Bluetooth.

  3. On the Bluetooth & other devices tab, toggle the Bluetooth setting to On.Turning on the Bluetooth toggle

  4. Click Add Bluetooth or other device to start searching for the device.Adding device on the Bluetooth setting

  5. Click Bluetooth as the kind of device you want to add.Choosing Bluetooth device type

  6. Select the Bluetooth device you want to add from the list.

  7. If prompted, enter the PIN, and then click Connect. If a PIN does not display, enter 0000, a commonly used default PIN for many Bluetooth devices.Entering Bluetooth PIN

  8. Immediately check for an authorization message on the device you are connecting to and confirm the message or allow access.Example of Bluetooth notification

  9. Follow the on-screen instructions on the computer and the device to complete the pairing process.

    A confirmation message displays when the devices are paired.

    Note:

    If an authentication error displays, too much time has lapsed. Move the devices closer, and then try to pair them again.

    Example of Blutooth connection confirmation message

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag India

hp-detect-load-my-device-portlet

Actions
Loading...